WidePoint Pricing, Features, Reviews & Comparison of Alternatives

WidePoint

Telecom expense management solution for enterprises

5.0/5 (2 reviews)

WidePoint overview

What is WidePoint?

WidePoint is a cloud-based telecom lifecycle management solution which assists midsize to large organizations with budgeting, volume purchasing and payments. Key features of the platform include contract negotiation, usage reporting, cost allocation and charge back tracking.

The application comes with a module which enables users to manage their firm’s telecom resources such as smartphones, tablets, cellular phones and pagers. A centralized portal lets managers consolidate telecom assets and resources and identify operational issues. Team members can view the device database to handle service inventory and procurement. The application includes a dispute, recovery and reconciliation tool to recover past overdue payments or billing errors.

WidePoint allows staff members to analyze voice, data and usage plans offered by carriers to optimize usage. The device management tool helps with policy enforcement, technology upgrades, device replacement and secure disposal. Other features offered within the solution include account management, invoice auditing, vendor management, and wire line circuits.
www.widepoint.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
WidePoint_TM2_2020

WidePoint user reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.0
  4.5
  5.0
Anonymous

Services Provider - WIDEPOINT

Used daily for 2+ years
Reviewed 2020-04-22
Review Source: Capterra

My experience has been very positive. Account management, Helpdesk, and support staff have always been quick to respond with service and solutions.

Pros
Vendor has been very flexible to meet our needs and address any concerns we have.

Cons
No issues with working with Widepoint. Long term partner not looking to change vendors.

Response from WidePoint Solutions


Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Robert Horton

CDL

Used daily for 1-2 years
Reviewed 2020-04-23
Review Source: Capterra

Working with the team is great. They always have the information I need.

Pros
Communication from the team is great and they have the information needed.

Cons
Having to run full reports to get report data

Response from WidePoint Solutions


Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

WidePoint pricing

Pricing options
Subscription
View Pricing Plans

Contact WidePoint for pricing details.

WidePoint features

API (257 other apps)
Activity Dashboard (161 other apps)
Automatic Notifications (119 other apps)
Call Monitoring (116 other apps)
Call Recording (164 other apps)
Call Reporting (94 other apps)
Call Routing (125 other apps)
Call Transfer (111 other apps)
Caller ID (99 other apps)
Chat (148 other apps)
Collaboration Tools (94 other apps)
Communication Management (128 other apps)
Conferencing (114 other apps)
Contact Management (108 other apps)
Customizable Branding (99 other apps)
Instant Messaging (123 other apps)
Reporting & Statistics (170 other apps)
Third Party Integration (207 other apps)
Video Conferencing (116 other apps)
Voice Mail (97 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for WidePoint

Key features of WidePoint

  • Billing for Data
  • Billing for Voice
  • Budgeting & Forecasting
  • Chargeback Tracking
  • Communication
  • Contract Negotiation
  • Expense Management
  • Fixed Line Compatibility
  • IRS Compliance
  • Internal Cost Allocation
  • Invoice Audit
  • Mobile Line Compatibility
  • Move / Add / Change Options
  • Multiple Payment Options
  • Policy Enforcement
  • Purchasing & Receiving
  • Service Inventory
  • Split Billing
  • Telecom Lifecycle Management
  • Usage Reporting
  • Volume Purchasing
View All Features

Benefits

20-30% Cost Savings
Improved Visibility of Telecom Assets
Enhanced Forecasting and Budgeting for Telecom Expense
Improved Security of Mobile Devices
Reduced Staff Time for Managing Mobile Devices