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WidePoint

Telecom expense management solution for enterprises

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WidePoint Pricing, Features, Reviews and Alternatives

WidePoint FAQs

Q. What type of pricing plans does WidePoint offer?

WidePoint has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of WidePoint?

WidePoint has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations


Q. What languages does WidePoint support?

WidePoint supports the following languages:
English


Q. Does WidePoint offer an API?

No, WidePoint does not have an API available.


Q. What other apps does WidePoint integrate with?

WidePoint integrates with the following applications:
ServiceNow


Q. What level of support does WidePoint offer?

WidePoint offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

WidePoint product overview

Price starts from

1000

Per month

What is WidePoint?

WidePoint is a cloud-based telecom lifecycle management solution which assists midsize to large organizations with budgeting, volume purchasing and payments. Key features of the platform include contract negotiation, usage reporting, cost allocation and charge back tracking.

Key benefits of using WidePoint

20-30% Cost Savings
Improved Visibility of Telecom Assets
Enhanced Forecasting and Budgeting for Telecom Expense
Improved Security of Mobile Devices
Reduced Staff Time for Managing Mobile Devices

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
Webinars
In Person

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Starting from

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WidePoint pricing information

Value for money

4.7

/5

3

Starting from

1000

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WidePoint features

Functionality

4.3

/5

3

Total features

25

2 categories

Most valued features by users

Reporting & Statistics
Audit Management
Billing & Invoicing
Billing for Data
Billing for Voice
Budgeting/Forecasting
Chargeback Tracking
Contract Negotiation

Functionality contenders

WidePoint users reviews

Overall Rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Overall rating contenders

AR
AvatarImg

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Services Provider - WIDEPOINT

Reviewed 4 years ago

My experience has been very positive. Account management, Helpdesk, and support staff have always been quick to respond with service and solutions.

Pros

Vendor has been very flexible to meet our needs and address any concerns we have.

Cons

No issues with working with Widepoint. Long term partner not looking to change vendors.

Vendor response

Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!

TP
AvatarImg

Tim P.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WidePoint - Wireless TEM Services (Telecommunications Expense Management)

Reviewed 3 years ago

Overall experience with WidePoint during the past 10+ years has been excellent for our Wireless TEM services. Great customer support from the helpdesk and management. Always provided great support for the Army Corps of Engineers and during national emergencies (flooding, hurricane, fire, border protection, tornado, etc.). While also providing excellent cellular cost savings and billing support. Supported approx. 23,000 devices for the Corps of Engineers.

Pros

WidePoint provided great technical support, billing support, cellular cost reductions, rate plan optimization, and customer helpdesk. Wireless TEM Services included Project Management, Contract Optimization, Inventory Management, Invoice/Billing/Audit services, Rate Plan Optimization, Reporting & Analysis, Dispute Recovery, Procurement services, Help Desk & Break Fix, Transition services, Life Cycle Management, Emergency services, and Online Portal.

Cons

N/A. Online portal software performed very well.

Vendor response

Thanks Tim. Your feedback is greatly appreciated!

RH
AvatarImg

Robert H.

Hospitality, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

CDL

Reviewed 4 years ago

Working with the team is great. They always have the information I need.

Pros

Communication from the team is great and they have the information needed.

Cons

Having to run full reports to get report data

Vendor response

Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!

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