MobilityCentral Pricing, Features, Reviews & Comparison of Alternatives

MobilityCentral

Managed services for your telecom needs

4.69/5 (36 reviews)

MobilityCentral overview

Visage is the name you can trust to handle your telecom expense management needs. Our analysts use the best software in the industry to provide timely recommendations to save you money - and it only takes one billing cycle! Visage delivers a robust device procurement solution, reduces overall telecom spend, improves cost allocation and generates meaningful reporting in a fraction of the time it takes other TEMs. Click through to schedule a demo.
www.visagemobile.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
MobilityCentral screenshot: Visage Mobile's MobilityCentral home page with carrier summaries, actionable metrics, and recommendations.MobilityCentral Pooling RecommendationsMobilityCentral screenshot: Visage Mobile's MobilityCentral Home page exportable and customizable trending charts and graphsMobilityCentral screenshot: Visage Mobile's MobilityCentral Plan and Feature SummaryMobilityCentral screenshot: Visage Mobile's MobilityCentral Spend dashboardMobilityCentral screenshot: Visage Mobile's MobilityCentral Pooling dashboardMobilityCentral screenshot: Visage Mobile's MobilityCentral Bill Summary TrendsMobilityCentral screenshot: Visage Mobile's MobilityCentral Procurement storeVisagePulse

MobilityCentral reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.4
  4.9
Matt Shaffer

Mobility Central is easy to use and additional support is always available.

Used daily for 2+ years
Reviewed 2017-08-21
Review Source: Capterra

Benefits to the software is that you can see everything that is on the bill with the carrier without having to call the carrier. If I need to see upgrade dates, bills, phone type, phone usage, etc......I can see that all on Mobility Central and never even need to contact that carrier and wait for that information to be given to me. Everything we need is in one spot and helps move my day along so I can focus on other projects.

Pros
I like that we are able to tailor reports based upon different projects we may have going on. You can run reports based upon most every field that we use such as cost center and LanID. I manage a large number of users and I get many questions on a daily basis from our users about billing and inventory. Mobility Central is very easy to see all things that our users ask about such as inventory and billing. Bill reconciliation process if easy to use and can be expedited quickly.

Cons
It would be a great benefit to be able to see more than one user at a time. Sometimes I need to compare user bills or user information between two or more employees. Current solution to that is to open more than one instance of Mobility Central. Reconciliation process is fairly easy, however I would like to be able to more easily undo any mistakes that I have made. A simple "undo" button for the last action completed would be helpful.

Response from Visage Mobile


Thank you for your review, Matt!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Allison Macri

Great product

Used daily for 1-2 years
Reviewed 2016-10-28
Review Source: Capterra

Of course I am biased... :) Once users figure out what they can do with MobilityCentral they are very impressed!

Pros
summaries, drilldowns, accuracy

Cons
-hard to get users to actually use it -the teams/manager login functionality is a little buggy . I've had some odd renaming of teams forcing me to lose access privilege settings. Also I have had to set up a bunch of dummy wireless users in order for managers to see their own wireless data included in their team views. As a result the tabs for all of their own data are blank. -Custom views for manager log-ons are buggy. Views for multiple months are often either blank, take forever to load or never load at all

Response from Visage Mobile


Thank you for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Doug Meades

Why I chose Mobility Central to support my client's reporting needs

Reviewed 2016-10-24
Review Source: Capterra

Overview ' I am currently providing monthly mobile reporting for a client on a fee for service basis. Reporting includes summary by user: - user cost includes: total cost, LD cost, text cost, voice roaming cost, data roaming cost - user usage includes: total mins, domestic data, roaming minutes, roaming data, # text msg Reporting also includes charts and analysis of usage: - Top 20 users, billing issues, exception reporting, etc' ' Various Vendors - Canada: Telus & Bell - USA: AT&T & Tmobile The Challenge ' The challenge is to extract data from multiple carrier data sources to create one report Solution ' I was previously using another product to extract and format the data. Initially this was working fine but processing issues started to crop up in mid 2015 and I didn't consider it a cost effective solution. ' I explored Visage as an alternative in July'15, did some parallel testing in August & September and then went live in October. A very smooth transition Visage ' Excellent support from Channel Operations Manager Jamie Gran from the early testing stages to current day production ' Visage provides Multiple Environments - a 'Sandbox' has been set up for Abilita for anyone interested in testing it out - a Production environment is set-up for you once you go live - a 'Demo' environment has been set up for Abilita to use as a marketing tool to your prospects or current clients ' I like the flexibility of the product offerings Visage provides: - Pulse : free 'teaser' offering for your clients - Mobility Central Reporting: provides access to all their standard reports plus my custom report - Full Mobility Central Access: feature rich option (ie: you can provide your client with access to Mobility Central to view reports and charts if that's required - Add on Modules (I haven't used these) . Pool Recommendations Feature . Comparative Analytics Feature ' Pricing is very competitive and fits my business model well ' Ease of Use: - they extract the data each month based on the billing cycle date - I have access to a host of standard reports via the Visage portal as well as the Custom Report they set up for my client ' Carriers: - I understand visage can support data from most US carriers. Rogers from Canada is currently supported and they are in the process of mapping the data for Bell Canada

Response from Visage Mobile


Thank you for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Jack Langley

Customer Service and Optimization Recommendations are fantastic

Used daily for 1-2 years
Reviewed 2019-09-25
Review Source: Capterra

MobilityCentral has allowed us to properly allocate costs of wireless devices to the cost center of the employee using that device. It has also given our employees the ability to submit requests themselves instead of relying on an administrator to do it. MobilityCentral has been exceptionally adaptable to our needs as we have on-boarded several divisions of our company into this system.

Pros
Fantastic customer service. I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations. They've helped us cancel zero-usage lines that we were paying for monthly and also reassigned lines to more cost effective wireless plans.

Cons
Navigating the site can be confusing for employees. They tend to have questions about how to submit a request and how to pull a report.

Response from Visage Mobile


Thank you for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Alyx Dimino

Mobility Central has been a great help identifying areas to save money

Used occasionally for 1-2 years
Reviewed 2019-08-01
Review Source: Capterra

I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential. My contact has been amazing and responds to my questions quickly as well as regularly checking in to see if I need anything. He also informs me about new features that could be helpful.

Pros
I like that I can run a report letting me know how long a device has not been used so I can disconnect it.

Cons
It's a little hard to remember where to go for everything. I find myself looking around and choosing wrong areas for things I need to do at times. There are a lot of categories to look through. The recommendations for carrier changes don't match with the plans when I review the accounts with my reps. We have some grandfathered plans that we will stay on but when I see the recommendations I check with the reps to make sure. I don't know if things have changed with the connecting to our Active directory but in the beginning it was a complicated method which I had to rely on others to do for me.

Response from Visage Mobile


Thank you for your review! We'll be sure to get your feedback to our product management team for consideration!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

MobilityCentral pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Per-line per-month subscription model

MobilityCentral features

API (162 other apps)
Activity Dashboard (85 other apps)
Automatic Notifications (65 other apps)
CRM Integration (73 other apps)
Call Monitoring (72 other apps)
Call Recording (104 other apps)
Call Reporting (63 other apps)
Call Routing (79 other apps)
Call Transfer (73 other apps)
Caller ID (72 other apps)
Chat (84 other apps)
Conferencing (76 other apps)
Instant Messaging (65 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (93 other apps)
Video Conferencing (58 other apps)
Voice Mail (59 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for MobilityCentral

Key features of MobilityCentral

  • Break-fix
  • Budget/Spend Analysis
  • Cross-carrier bill support
  • Detailed and Configurable Reporting
  • Device Inventory Management
  • Device Tracking and History
  • Fulfillment
  • Help Desk
  • Mobile Policy Creation and Enforcement
  • Order Management
  • Procurement
  • Recycling
View All Features

Benefits

Visage gives your business visibility and control, and with that comes time and cost savings. The simpler telecom management is, the less time it takes to support and control and allocate your costs.

Reduce costs for asset management: Easily identity overages, zero-usage devices and other wasteful spend. Set budgets to quickly report on out of compliance assets.

Save time with one interface for all of your fixed, cloud, and wireless bills: Our automated system brings all of your billing data together, and gives you the ability to quickly identify discrepancies between your invoice and other records.

Fast implementation means fast ROI.