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brightfin Logo

The future of IT expense management - mobile, fixed, cloud

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brightfin - 2025 Pricing, Features, Reviews & Alternatives

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What is brightfin?

brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery.

Benefits of using brightfin

A TEM + ITFM partner that doesn’t suck.
We understand the pain of working with lackluster TEM or ITFM partners. And let’s face it, the traditional TEM model sucks. Systems are cobbled together, people don’t do what they say they will, SLAs are rarely met, and you can’t get answers when you need them. Not with brightfin.

One, unified platform for ALL IT expenses.
brightfin’s technology and solutions poise you to lead enterprise technology digitization beyond traditional telecom expense management. Empower yourself with software that brings the benefits of global IT expense transparency and cost control into a single, easy-to-use platform.

brightfin is Built on ServiceNow.
brightfin is the only TEM provider allowing you to optimize IT invoices inside of ServiceNow

No more painful TEM migrations.
The average IT team changes TEM providers every 2-3 years. That’s a painful process to go through. The brightfin platform has a 99% retention rate, which means you won’t have to go through another painful switch any time soon. Also, you can start using our platform without paying a dime until your existing TEM contract ends.

IT teams are our unsung heroes.
We think it’s time to sing. We help the rest of your company recognize IT as the rockstars you are. With brightfin by your side, you’ll always: Be secure that your expense data is accurate and up-to-date, get help quickly from a team of experts, and optimize IT costs and improve workflows.

Expert guidance. Fast.
Consider us your IT expense management guide. We’re here to make expense management effortless while showing the rest of your company the true value that IT provides.

A self-service experience your team will LOVE
When a team member needs help with their mobile device, we help you deliver an experience they’ll rave about. Simple, easy-to-use self-service portals right inside of the ITSM they’re already accustomed to using, which means no extra training is required. New orders, upgrades, plan changes, and more – all with configurable rules according to your policies.

Starting from

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No pricing info

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brightfin's features

Features rating:

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
API
App Management
Asset Lifecycle Management
Asset Tracking
Audit Management
Barcode/Ticket Scanning
Billing & Invoicing
Billing for Data
Billing for Voice
Budgeting/Forecasting
Chargeback Tracking
Compliance Management
Contract Negotiation
Contract/License Management
Cost Analysis
Cost Tracking
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Data Import/Export
Data Storage Management
Data Verification
Data Visualization
Discount Management
Document Management
Document Storage
Expense Tracking
Financial Management
Fixed Line Compatibility
Help Desk Management
Historical Reporting
Internal Cost Allocation
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Invoice Processing
Metered Billing
Mobile Access
Mobile Line Compatibility
Move/Add/Change Options
Multiple Payment Options
Order Management
Policy Management
Procurement Management
Real-Time Data
Reporting & Statistics
Scheduled/Automated Reports
Self Service Portal
Split Billing
Supports WiFi Hotspots
Third-Party Integrations
Trouble Ticketing
Usage Tracking/Analytics
Workflow Management

brightfin alternatives

brightfin logo
4.7
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Per month

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Features
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GoCodes logo
4.4
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brightfin pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

brightfin integrations (1)

Top integrations

brightfin support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
Live Online
In Person
Documentation

brightfin reviews

Overall rating

4.7

/5

36

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10
Rating distribution

5

4

3

2

1

26

9

1

0

0

Pros
“I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations.”
“Ease of use couldn't be better and the reporting features are outstanding.”
“I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential.”
Cons
“The teams/manager login functionality is a little buggy. I've had some odd renaming of teams forcing me to lose access privilege settings.”
“You can not access real time data. There is so much information offered, it can be difficult to search for what you need.”
“I manage 2600 lines almost by myself and there is no way it would be possible without Mobility Central.”

brightfin FAQs

Q. What type of pricing plans does brightfin offer?

brightfin has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of brightfin?

brightfin has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does brightfin support?

brightfin supports the following languages:
English, German


Q. Does brightfin offer an API?

No, brightfin does not have an API available.


Q. What other apps does brightfin integrate with?

brightfin integrates with the following applications:
ServiceNow


Q. What level of support does brightfin offer?

brightfin offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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