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brightfin

The future of IT expense management - mobile, fixed, cloud

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brightfin - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

What is brightfin?

brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery.

Benefits of using brightfin

A TEM + ITFM partner that doesn’t suck.
We understand the pain of working with lackluster TEM or ITFM partners. And let’s face it, the traditional TEM model sucks. Systems are cobbled together, people don’t do what they say they will, SLAs are rarely met, and you can’t get answers when you need them. Not with brightfin.

One, unified platform for ALL IT expenses.
brightfin’s technology and solutions poise you to lead enterprise technology digitization beyond traditional telecom expense management. Empower yourself with software that brings the benefits of global IT expense transparency and cost control into a single, easy-to-use platform.

brightfin is Built on ServiceNow.
brightfin is the only TEM provider allowing you to optimize IT invoices inside of ServiceNow

No more painful TEM migrations.
The average IT team changes TEM providers every 2-3 years. That’s a painful process to go through. The brightfin platform has a 99% retention rate, which means you won’t have to go through another painful switch any time soon. Also, you can start using our platform without paying a dime until your existing TEM contract ends.

IT teams are our unsung heroes.
We think it’s time to sing. We help the rest of your company recognize IT as the rockstars you are. With brightfin by your side, you’ll always: Be secure that your expense data is accurate and up-to-date, get help quickly from a team of experts, and optimize IT costs and improve workflows.

Expert guidance. Fast.
Consider us your IT expense management guide. We’re here to make expense management effortless while showing the rest of your company the true value that IT provides.

A self-service experience your team will LOVE
When a team member needs help with their mobile device, we help you deliver an experience they’ll rave about. Simple, easy-to-use self-service portals right inside of the ITSM they’re already accustomed to using, which means no extra training is required. New orders, upgrades, plan changes, and more – all with configurable rules according to your policies.

Starting from

No pricing info

Alternatives with better value for money

brightfin's features

Features rating:

4.7

(36)

Access Controls/Permissions

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Ad hoc Reporting

(0)

API

(0)

App Management

(0)

Asset Lifecycle Management

(0)

Asset Tracking

(0)

Audit Management

(0)

Barcode/Ticket Scanning

(0)

Billing & Invoicing

(0)

Billing for Data

(0)

Billing for Voice

(0)

Budgeting/Forecasting

(0)

Chargeback Tracking

(0)

Compliance Management

(0)

Contract Negotiation

(0)

Contract/License Management

(0)

Cost Analysis

(0)

Cost Tracking

(0)

CRM

(0)

Customer Database

(0)

Customizable Branding

(0)

Customizable Fields

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customization

(0)

Data Import/Export

(0)

Data Storage Management

(0)

Data Verification

(0)

Data Visualization

(0)

Discount Management

(0)

Document Management

(0)

Document Storage

(0)

Expense Tracking

(0)

Financial Management

(0)

Fixed Line Compatibility

(0)

Help Desk Management

(0)

Historical Reporting

(0)

Internal Cost Allocation

(0)

Inventory Management

(0)

Inventory Optimization

(0)

Inventory Tracking

(0)

Invoice Management

(0)

Invoice Processing

(0)

Metered Billing

(0)

Mobile Access

(0)

Mobile Line Compatibility

(0)

Move/Add/Change Options

(0)

Multiple Payment Options

(0)

Order Management

(0)

Policy Management

(0)

Procurement Management

(0)

Real-Time Data

(0)

Reporting & Statistics

(0)

Scheduled/Automated Reports

(0)

Self Service Portal

(0)

Split Billing

(0)

Supports WiFi Hotspots

(0)

Third-Party Integrations

(0)

Trouble Ticketing

(0)

Usage Tracking/Analytics

(0)

Workflow Management

(0)

brightfin alternatives

brightfin

4.7

(36)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.7

Value for Money

4.8

Customer Support

4.9

Datagate

4.5

(10)

visit website

Starting from

300

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.6

EZO

4.6

(1.5K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.6

GoCodes

4.4

(242)

visit website

Starting from

500

Per year

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.4

brightfin pricing

Value for money rating:

4.8

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

brightfin integrations (1)

Top integrations

ServiceNow

brightfin support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Email/Help Desk

Chat

FAQs/Forum

Knowledge Base

Training options

Videos

Webinars

Live Online

In Person

Documentation

brightfin reviews

Overall rating

4.7

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.37/10

Rating distribution

Pros

“I am in communication with them daily and they are always responsive to questions. Another benefit is the cost savings we are realizing from their quarterly optimization recommendations.”

Jack L.

Supply Chain Coordinator

“Ease of use couldn't be better and the reporting features are outstanding.”

Cale F.

IT Manager

“I like using MobilityCentral and would like to find time to really concentrate on some of the features that would be helpful to me and use it to its full potential.”

Alyx D.

Sr IT Asset Mgmt Spc

Cons

“The teams/manager login functionality is a little buggy. I've had some odd renaming of teams forcing me to lose access privilege settings.”

Allison M.

Partner Consulting

“You can not access real time data. There is so much information offered, it can be difficult to search for what you need.”

Megan S.

Director of Client Services

“I manage 2600 lines almost by myself and there is no way it would be possible without Mobility Central.”

Carolyn G.

Mobile Device Administrator

Read all reviews

brightfin FAQs

Q. What type of pricing plans does brightfin offer?

brightfin has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of brightfin?

brightfin has the following typical customers:
Large Enterprises, Non Profit, Public Administrations

Q. What languages does brightfin support?

brightfin supports the following languages:
English, German

Q. Does brightfin offer an API?

No, brightfin does not have an API available.

Q. What other apps does brightfin integrate with?

brightfin integrates with the following applications:
ServiceNow

Q. What level of support does brightfin offer?

brightfin offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Related categories

IT Asset Management

Telecom Expense Management

Wireless Expense Management

Mobility