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Zoom Workplace vs Wildix Comparison (2026)
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Microsoft Teams
4.5
Google Workspace
4.7
Google Meet
4.5
Good recommendations?
Zoom Workplace
4.6
(14.6K)5
10K
4
3.9K
3
544
2
63
1
23
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Wildix
4.7
(209)5
157
4
42
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.
Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
14.6K
5
4
3
2
1
10K
3.9K
544
63
23
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.7
209
5
4
3
2
1
157
42
8
1
1
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“Built-in AI Tools: The AI Companion is a standout, providing automated meeting summaries, action items, and quick catch-up threads so users don't miss a beat.”
VS
Victoria S.
Customer Service officer
“Calendar & Email Integration: Seamless syncing with tools like Google Workspace and Microsoft Outlook makes scheduling and tracking invitations virtually frictionless.”
VS
Victoria S.
Customer Service officer
“The video and audio quality are generally strong, and features like screen sharing, chat, and scheduling make communication efficient. While there can be occasional technical issues depending on the internet connection, overall it is a very useful and practical tool for both personal and professional use.”
Mailen G.
WSB
Pros
“As a technology company, Flashtech successfully integrated Wildix into several client infrastructures, achieving faster communication, better team collaboration, and enhanced automation through voice bots and smart routing.”
as
antonio s.
ceo
“Using external databases to route incoming calls to the desired call agent, creating a reservation frontend for a taxi company, call transcriptions, etc.”
JB
Jeff B.
Technical Manage Voice
“It is a modern, secure, and feature rich unified communications platform that fits organizations needing an all in one solution for voice, video, messaging, and collaboration. While some special hardware is required in certain cases, for most customers the flexibility of installation and cloud architecture is a major advantage.”
VR
Väino R.
General manager
Cons
“The platform can be quite heavy on mobile data consumption. When I am conducting field research away from the university Wi-Fi, using Zoom for long meetings drains my mobile data plan very quickly.”
AV
ADEGOKE V.
Research Assistant
“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”
CW
Clyde W.
System Administrator
“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”
ES
Ellie S.
Founder and Lead Marketer
Cons
“Holland distribution is frustration resulting in longer lead times, inflated courier charges and further costs for breaking a pallet and box if we don't take a set Qty of the same item.”
MS
Matt S.
Sales Director
“Too much push on HaaS; not everyone wants this option; releasing newer handsets on HaaS and leaving the capex orders with old model stock.”
MS
Matt S.
Sales Director
“For some specific customer requests, particularly on Classound, I haven't found a simple way to replicate generalized procedures across all numbers.”
FF
Franceschi F.
System Engineer
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review10 months ago
Key features
- Total features144
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automatic Call Distribution
- Automatic Transcription
- Availability Management
- Blended Call Center
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Generation
- Content Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Faxes
- Electronic Hand Raising
- Email Management
- Email Reminders
- Employee Directory
- Employee Engagement
- Event Management
- Event Scheduling
- Fax Management
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- HD Audio/Video
- Host Controls
- IVR
- Image Editing
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Live Chat
- Live Streaming
- Manual Dialer
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple Camera Feeds
- Multiple User Accounts
- Multistreaming
- Natural Language Processing
- On-Demand Recording
- On-Demand Webcasting
- Online Booking
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Personalization
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Productivity Tools
- Progressive Dialer
- Project Management
- Queue Management
- Quizzes
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Broadcasting
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Session Recording
- Single Sign On
- Social Media Streaming
- Space Reservation
- Split/Multi-Screen
- Status Tracking
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Team Collaboration
- Templates
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Trend Analysis
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Virtual Backgrounds
- Virtual Voicemail
- Visitor Management
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- Whiteboard
- Total features98
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Auto Framing
- Auto-Dialer
- Automatic Call Distribution
- Automatic Transcription
- Availability Management
- Blended Call Center
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Generation
- Content Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Faxes
- Electronic Hand Raising
- Email Management
- Email Reminders
- Employee Directory
- Employee Engagement
- Event Management
- Event Scheduling
- Fax Management
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- HD Audio/Video
- Host Controls
- IVR
- Image Editing
- Inbound Call Center
- Inbox Management
- Interaction Tracking
- Live Chat
- Live Streaming
- Manual Dialer
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple Camera Feeds
- Multiple User Accounts
- Multistreaming
- Natural Language Processing
- On-Demand Recording
- On-Demand Webcasting
- Online Booking
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Personalization
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Productivity Tools
- Progressive Dialer
- Project Management
- Queue Management
- Quizzes
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Broadcasting
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Session Recording
- Single Sign On
- Social Media Streaming
- Space Reservation
- Split/Multi-Screen
- Status Tracking
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Team Collaboration
- Templates
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- Trend Analysis
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Virtual Backgrounds
- Virtual Voicemail
- Visitor Management
- Voice Mail
- Voice Recognition
- Voicemail Transcription
- Whiteboard
Integrations
- Total integrations80
- Adobe Acrobat
- Agentforce
- Amazon Chime
- Asana
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- Calendly
- CampusCare
- ChatGPT
- Chrome Enterprise
- Clari
- ClickUp
- ConnectWise PSA
- Customer.io
- DeepL Translate
- Descript
- DeskTime
- Discord
- Fantastical
- Fathom
- Fathom AI Technologies
- Fireflies
- Freshsales
- Genesys Cloud CX
- Gong
- Google Classroom
- Google Cloud Storage
- Google Translate
- Google Workspace
- Greenhouse
- Guru
- Hireology
- HubSpot Marketing Hub
- HubSpot Revenue Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- IntakeQ
- Jira
- JobDiva
- KingAsterisk Contact Center Software
- Krisp
- Lever
- Loom
- Mentimeter
- Microsoft Excel
- Microsoft Exchange
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Teams Webinars
- Microsoft Word
- Mindtickle
- Miro
- MyChart
- Napkin AI
- Notion
- OBS Studio
- Okta
- Otter.ai
- Outreach
- Rally UXR
- Retell AI
- RingCentral Contact Center
- Salesloft
- Shopify
- Teamup
- Upheal
- Visual Studio
- Zapier
- Zendesk AI
- Zoho CRM
- Zoom Events and Webinars
- Zoom Revenue Accelerator
- Zoom Workplace
- Total integrations4
- Adobe Acrobat
- Agentforce
- Amazon Chime
- Asana
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- Calendly
- CampusCare
- ChatGPT
- Chrome Enterprise
- Clari
- ClickUp
- ConnectWise PSA
- Customer.io
- DeepL Translate
- Descript
- DeskTime
- Discord
- Fantastical
- Fathom
- Fathom AI Technologies
- Fireflies
- Freshsales
- Genesys Cloud CX
- Gong
- Google Classroom
- Google Cloud Storage
- Google Translate
- Google Workspace
- Greenhouse
- Guru
- Hireology
- HubSpot Marketing Hub
- HubSpot Revenue Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- IntakeQ
- Jira
- JobDiva
- KingAsterisk Contact Center Software
- Krisp
- Lever
- Loom
- Mentimeter
- Microsoft Excel
- Microsoft Exchange
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Teams Webinars
- Microsoft Word
- Mindtickle
- Miro
- MyChart
- Napkin AI
- Notion
- OBS Studio
- Okta
- Otter.ai
- Outreach
- Rally UXR
- Retell AI
- RingCentral Contact Center
- Salesloft
- Shopify
- Teamup
- Upheal
- Visual Studio
- Zapier
- Zendesk AI
- Zoho CRM
- Zoom Events and Webinars
- Zoom Revenue Accelerator
- Zoom Workplace
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