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Telephony
Page 3

Telephony Software with Voice Customization (2026) - Page 3

Last updated: April 2026

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Features

Call Recording(65)

Call Routing(65)

Call Center Management(63)

Alerts/Notifications(58)

VoIP Connection(59)

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Zoho CRM(27)

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66 software options

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INO CX

4.5

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-One Business Communication Solution

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

Users also considered

inconnect

4.0

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered

SanCCS

5.0

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Attain the Best Call Center Solutions by SAN Softwares.

SAN Softwares provides top-of-the-line telephony services that allow users to send text messages, make voice and video calls, host business conferences, leave voicemails, and send faxes. Telephony systems can also be used for international calling, sending SMS text messages, sending and receiving.

Read more about SanCCS

Users also considered

VoiceShot

4.8

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Auto attendant cloud phone system

VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format.

Read more about VoiceShot

Users also considered

Thrio

5.0

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center technology. Done right.

Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

Read more about Thrio

Users also considered

VBVoice

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Interactive Voice Response (IVR) toolkit

Pronexus VBVoice7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries.

Read more about VBVoice

Users also considered

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered

Audara

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Driven Omnichannel Contact Center Platform

Audara delivers enterprise telephony with SIP and WebRTC. It supports inbound, outbound, and blended calls with AI Copilot, SmartAgents, real-time QA analytics, and conversational insights via OmniScan.

Read more about Audara

Users also considered

Odigo

4.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Odigo provides Contact Center as a Service (CCaaS) solutions

A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered

SPLICE Dialog Suite

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Inspiring Customer Connections

SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

Read more about SPLICE Dialog Suite

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Telephony integrates cloud calling directly into business workflows with IVR, call routing, recording, and analytics. It enables teams to manage all voice communication from a single system while linking every call to customer data.

Read more about Office24by7

Users also considered

comdesk

(0)

comdesk is call center software to aid customer service

Cloud-based business telephony with AI-powered call management, top voice quality & CRM integration for secure, scalable communication.

Read more about comdesk

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Read more about GoContact

Users also considered

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered

Numeración telefónica

(0)

Telephony and interactive voice response (IVR) solution

Numeración telefónica is a telephony solution designed to help businesses streamline interactive voice response (IVR), call routing, and voiceover management operations. It enables teams to automatically distribute incoming calls based on various attributes including calendars, black or white lists, origin, agent status, or load balance.

Read more about Numeración telefónica

Users also considered

Voximal

(0)

A phone platform based on Asterisk propulsed by Voximal

Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

Read more about Voximal

Users also considered

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