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NinjaOne vs Action1 Comparison (2026)

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NinjaOne logo

NinjaOne

Action1 logo

Action1

Overview

NinjaOne unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

298

5

4

3

2

1

235

54

5

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.9

239

5

4

3

2

1

220

17

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“Really good and a massive improvement on our previous RMM platform we used to use, the reporting also gives us a deep insight to potential issues which allows us to be proactive and also creates sales opportunities”
PB

Paul B.

Senior Tech Partner

“Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy.”
Verified reviewer profile picture

Shaun S.

IT Solutions Architect

“She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business.”
BH

Bradley H.

Head of Managed Services

Pros

“It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting.”
BE

Basel E.

IT Manager

“This is great for small and medium-sized companies that need software to control hardware/software inventory, in addition to allowing you to connect to an Active Directory server to search for machine information and even perform deployment on machines.”
WH

Wanderlei H.

IT Analyst

“Products of their SOC 2 Type II, ISO 27001, and GDPR certifications, Action1 offers multi‑factor authentication, AES‑256 encryption, and even HackerOne‑backed penetration testing.”
SG

Shane G.

Director, Information and Marketing Technologies

Cons

“One of the most common drawbacks is its reporting capabilities. Although the built-in reports cover basic needs, they can feel somewhat limited in customization and depth, especially for organizations that require highly detailed or client-facing reports.”
TM

Tou M.

IT Technician

“Reporting is the weakest area — the built-in reports are fairly basic and custom reporting takes more effort than it should.”
MR

Mohammed R.

Technical Engineer

“A lot of the areas I may have difficulty with are merely just learning curves on my part.”
BH

Bradley H.

Head of Managed Services

Cons

“FTP-The only thing I missed from the transfer from Itarian was the ability to access folders from each machine to move user files to replacement PCs that I was working on.”
LP

Lonie P.

IT Manager

“The policy management for Windows, and the MacOS support are missing some features which I am used to with more expensive endpoint management suites.”
NH

Noel H.

IT Consultant

“For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.”
Verified reviewer profile picture

Adam L.

ICT Network Management

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features180
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Anomaly Detection
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Discovery
  • Asset Lifecycle Management
  • Asset Tagging
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Containment
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Availability Management
  • Availability Testing
  • BYOD Management
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Bare-Metal Restore
  • Baseline Manager
  • Behavioral Analytics
  • Billing & Invoicing
  • Bootable Media Creation
  • Build Automation
  • Business Impact Analysis
  • CPU Monitoring
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Change Tracking
  • Chat/Messaging
  • Checklists
  • Client Portal
  • Cloud Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configurable Alerts
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Retention Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deduplication
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Differential Backup
  • Disaster Recovery
  • Disk Image Creation
  • Disk Partitioning
  • Disk Wipe
  • Document Automation
  • Document Capture
  • Document Management
  • Document Storage
  • Documentation Management
  • Downtime Tracking
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Management
  • Email Templates
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Logs
  • External Storage Device Blocking
  • FTP Monitoring
  • File Encryption
  • File Management
  • File Quarantining
  • File Sharing
  • File Sync
  • File Transfer
  • Firewalls
  • For MSPs
  • For Websites
  • For the IT sector
  • Forms Management
  • Full Backup
  • Generative AI
  • HIPAA Compliant
  • Help Desk Management
  • IOC Verification
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Image Deployment
  • Image Merging
  • Incident Management
  • Incident Response Checklists
  • Incremental Backup
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Kiosk Mode
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • License Management
  • Local Server Options
  • Location Tracking
  • Macros/Templated Responses
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Factor Authentication
  • Multi-Location Monitoring
  • Multi-OS
  • Multiple Format Support
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • OS Imaging
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Secure Login
  • Security Auditing
  • Server Monitoring
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Threat Intelligence
  • Threat Response
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Vulnerability Assessment
  • Vulnerability Management
  • Vulnerability Protection
  • Vulnerability Scanning
  • Vulnerability/Threat Prioritization
  • Web Threat Management
  • Workflow Management
  • Total features87
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Anomaly Detection
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Discovery
  • Asset Lifecycle Management
  • Asset Tagging
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Containment
  • Automated Responses
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Availability Management
  • Availability Testing
  • BYOD Management
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Bare-Metal Restore
  • Baseline Manager
  • Behavioral Analytics
  • Billing & Invoicing
  • Bootable Media Creation
  • Build Automation
  • Business Impact Analysis
  • CPU Monitoring
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Change Tracking
  • Chat/Messaging
  • Checklists
  • Client Portal
  • Cloud Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Compression
  • Configurable Alerts
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Cost Tracking
  • Credential Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Recovery
  • Data Replication
  • Data Retention Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deduplication
  • Deployment Management
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Differential Backup
  • Disaster Recovery
  • Disk Image Creation
  • Disk Partitioning
  • Disk Wipe
  • Document Automation
  • Document Capture
  • Document Management
  • Document Storage
  • Documentation Management
  • Downtime Tracking
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Management
  • Email Templates
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Logs
  • External Storage Device Blocking
  • FTP Monitoring
  • File Encryption
  • File Management
  • File Quarantining
  • File Sharing
  • File Sync
  • File Transfer
  • Firewalls
  • For MSPs
  • For Websites
  • For the IT sector
  • Forms Management
  • Full Backup
  • Generative AI
  • HIPAA Compliant
  • Help Desk Management
  • IOC Verification
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Reporting
  • Image Deployment
  • Image Merging
  • Incident Management
  • Incident Response Checklists
  • Incremental Backup
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Kiosk Mode
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • License Management
  • Local Server Options
  • Location Tracking
  • Macros/Templated Responses
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Factor Authentication
  • Multi-Location Monitoring
  • Multi-OS
  • Multiple Format Support
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • OS Imaging
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Secure Login
  • Security Auditing
  • Server Monitoring
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Threat Intelligence
  • Threat Response
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • VPN
  • Vulnerability Assessment
  • Vulnerability Management
  • Vulnerability Protection
  • Vulnerability Scanning
  • Vulnerability/Threat Prioritization
  • Web Threat Management
  • Workflow Management

Integrations

  • Total integrations91
  • 3CX
  • Acronis Cyber Platform
  • Acronis Cyber Protect
  • Adobe Acrobat
  • Android 11
  • Autotask PSA
  • Axonius
  • Azure DevOps
  • Bitdefender Antivirus Plus
  • Bitdefender GravityZone
  • Bitwarden
  • Blackpoint MDR
  • Blumira
  • Cavelo Attack Surface Management
  • Cisco Duo
  • Claude
  • ClickUp
  • Comarch ECM Accounts Payable
  • ConnectWise PSA
  • Cortex XDR
  • CrowdStrike Falcon Cloud Security
  • DNSFilter
  • Debian
  • DeskDay
  • Drata
  • Dropsuite Email Archiving
  • Dynamics 365 Sales
  • Exotel Harmony Platform
  • FortiClient
  • Freshdesk
  • Freshservice
  • GLPI
  • Genuity IT Admin Suite
  • Google Authenticator
  • Guardz
  • HaloITSM
  • HaloPSA
  • Hudu
  • IRONSCALES
  • IT Glue
  • InsightIDR
  • IntSights
  • Intercept X Endpoint
  • Jira
  • Liongard
  • MSP360 Backup
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft SQL Server
  • Microsoft Teams
  • Notion
  • Okta
  • OpenText Content Management
  • OpsGenie
  • PDQ Deploy & Inventory
  • PRTG
  • PaperCut
  • PayPal Payments
  • PowerSchool SIS
  • QuickBooks Online
  • Reftab
  • RemotePC
  • RepairShopr
  • RoboShadow
  • ScalePad Lifecycle Manager
  • ScreenConnect
  • Secureframe
  • SentiOne
  • SentinelOne Singularity Cloud Security
  • SherpaDesk
  • Slack
  • SolarWinds Observability
  • Squirrel
  • Stellar
  • SuperOps
  • TANSS
  • Tableau
  • Teams Manager
  • Tenable Vulnerability Management
  • ThreatAware
  • Trend Micro Antivirus +
  • Vanta
  • Veeam Data Cloud for Microsoft 365
  • Veeam Data Platform
  • Webroot SecureAnywhere
  • Windows 11
  • Woodstock Optimization Studio
  • Xero
  • Zammad
  • Zapier
  • Zendesk AI
  • Zendesk Suite
  • iOS14
  • Total integrations8
  • 3CX
  • Acronis Cyber Platform
  • Acronis Cyber Protect
  • Adobe Acrobat
  • Android 11
  • Autotask PSA
  • Axonius
  • Azure DevOps
  • Bitdefender Antivirus Plus
  • Bitdefender GravityZone
  • Bitwarden
  • Blackpoint MDR
  • Blumira
  • Cavelo Attack Surface Management
  • Cisco Duo
  • Claude
  • ClickUp
  • Comarch ECM Accounts Payable
  • ConnectWise PSA
  • Cortex XDR
  • CrowdStrike Falcon Cloud Security
  • DNSFilter
  • Debian
  • DeskDay
  • Drata
  • Dropsuite Email Archiving
  • Dynamics 365 Sales
  • Exotel Harmony Platform
  • FortiClient
  • Freshdesk
  • Freshservice
  • GLPI
  • Genuity IT Admin Suite
  • Google Authenticator
  • Guardz
  • HaloITSM
  • HaloPSA
  • Hudu
  • IRONSCALES
  • IT Glue
  • InsightIDR
  • IntSights
  • Intercept X Endpoint
  • Jira
  • Liongard
  • MSP360 Backup
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Power Automate
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft SQL Server
  • Microsoft Teams
  • Notion
  • Okta
  • OpenText Content Management
  • OpsGenie
  • PDQ Deploy & Inventory
  • PRTG
  • PaperCut
  • PayPal Payments
  • PowerSchool SIS
  • QuickBooks Online
  • Reftab
  • RemotePC
  • RepairShopr
  • RoboShadow
  • ScalePad Lifecycle Manager
  • ScreenConnect
  • Secureframe
  • SentiOne
  • SentinelOne Singularity Cloud Security
  • SherpaDesk
  • Slack
  • SolarWinds Observability
  • Squirrel
  • Stellar
  • SuperOps
  • TANSS
  • Tableau
  • Teams Manager
  • Tenable Vulnerability Management
  • ThreatAware
  • Trend Micro Antivirus +
  • Vanta
  • Veeam Data Cloud for Microsoft 365
  • Veeam Data Platform
  • Webroot SecureAnywhere
  • Windows 11
  • Woodstock Optimization Studio
  • Xero
  • Zammad
  • Zapier
  • Zendesk AI
  • Zendesk Suite
  • iOS14