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Atera IT Management vs Domotz Comparison (2026)
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Good recommendations?
Atera IT Management
4.5
(461)5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Domotz
4.9
(126)5
109
4
16
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Atera’s next generation patch management helps IT professionals win back hundreds of valuable hours. From customized schedules to cy...
Domotz delivers continuous network monitoring with automatic device discovery, performance visibility, alerts, and detailed device insights to help teams identify issues early.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.9
126
5
4
3
2
1
109
16
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
95%
would recommend this appPros
“The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed.”
SB
Stacie B.
Assistant Controller
“It gives developers, product teams, and managers a shared view of progress without relying on constant status meetings. Once the projects are structured properly, it makes priorities and dependencies much easier to follow.”
VF
Vincenza F.
Software Engineer
“With everything such as monitoring, remote control, patching, and ticketing in one product, I don’t need to switch between applications unnecessarily.”
TS
Teerasak S.
Integration Service Operation
Pros
“Allows for quick & easy monitoring for network devices, allowing better response times to any outages and helps with reporting any device or network connection faults.”
JD
Josh D.
IT Support Engineer
“It consolidated a fragmented tech stack (PBI, UISP, OVRC, various device GUIs, etc) into one streamlined interface.”
Clayton P.
Director of Technology
“We have saved multiple subcontractor trips by identifying IP conflicts, ISP faults, actual root cause device issues (vs what we thought) instantly.”
Clayton P.
Director of Technology
Cons
“Customer support can be slow and unresponsive on complex tickets, while the platform suffers from occasional dashboard lag, connection drops, and noisy false alerts.”
Sushant T.
Staff Engineer
“There are times when the number of alerts can be a little overwhelming, especially when several devices have issues at the same time.”
Varshini B.
cyber security specialist
“The biggest issue for us was that the product didn’t fully live up to how it’s marketed.”
BR
Bradley R.
IT Director
Cons
“historical data retention might be limited, which can be a drawback for long-term trend analysis.lack some deep-dive diagnostic tools that more advanced network engineers expect.”
WI
Walid I.
Chief Technology Officer
“Pricing model changes after purchase, making the product more expensive, and then recently the release of the free tier has been confusing.”
DE
Dave E.
Technology Services Director
“I find the network mapping utility to be a little less than ideal, along with a lot of other reporting tools.”
DB
David B.
Centralized Services Lead
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review6 months ago
Key features
- Total features137
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Application Deployment
- Asset Discovery
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Trail
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automation
- Autonomous Task Execution
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Capacity Management
- Change Management
- Cloud Asset Inventory
- Compliance
- Configuration Management
- Connectivity Management
- Continuous Monitoring
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Dashboard
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Encryption
- Data Import/Export
- Data Separation
- Data Visualization
- Decision Making
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Downtime Tracking
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Protection
- Event Logs
- Feedback Collection
- File Sharing
- For MSPs
- Hardware Asset Inventory
- Human-In-The-Loop
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Network Troubleshooting
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Location Monitoring
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Performance Baseline
- Performance Management
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-time Alerts
- Relationship Mapping
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Risk Management
- Route To Human
- SSL Security
- Screen Sharing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Social Media Integration
- Software Asset Inventory
- Surveys
- Task Execution
- Third-Party Integration
- Third-Party Integrations
- Threat Detection
- Threshold Alerts
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Time Tracking
- Troubleshooting
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Web Traffic Reporting
- Workflow
- Workflow Automation
- Workflow Management
- Total features72
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Application Deployment
- Asset Discovery
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Trail
- Automate Ticket Routing
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automation
- Autonomous Task Execution
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Capacity Management
- Change Management
- Cloud Asset Inventory
- Compliance
- Configuration Management
- Connectivity Management
- Continuous Monitoring
- Conversation Editor
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Dashboard
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Encryption
- Data Import/Export
- Data Separation
- Data Visualization
- Decision Making
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Disaster Recovery
- Document Processing
- Downtime Tracking
- Dynamic Network Optimization
- Email to Case
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Protection
- Event Logs
- Feedback Collection
- File Sharing
- For MSPs
- Hardware Asset Inventory
- Human-In-The-Loop
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Network Troubleshooting
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Location Monitoring
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-platform support
- Multi-step Planning
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Performance Baseline
- Performance Management
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Predictive Analytics
- Predictive Network Maintenance
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Solving
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-time Alerts
- Relationship Mapping
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Risk Management
- Route To Human
- SSL Security
- Screen Sharing
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Social Media Integration
- Software Asset Inventory
- Surveys
- Task Execution
- Third-Party Integration
- Third-Party Integrations
- Threat Detection
- Threshold Alerts
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Time Tracking
- Troubleshooting
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- User Self-Service Assistance
- User, Role, and Access Management
- VoIP
- Voice
- Web Traffic Reporting
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations36
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Autotask PSA
- Axcient x360Cloud
- Axcient x360Recover
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Cisco Meraki
- Clockify
- CloudRadial
- ConnectWise PSA
- Cynet 360
- Docker
- Domotz
- FortiGate Next-Generation Firewall
- HaloPSA
- Hudu
- IRONSCALES
- IT Glue
- Kaseya BMS
- Keeper Business Password Manager
- Keeper Connection Manager
- Keeper Secrets Manager
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Excel
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- MySQL
- Okta
- Raspberry Pi OS
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Squadcast
- Telegram
- ThreatDown
- Webroot SecureAnywhere
- Xero
- Zapier
- Zendesk Suite
- Zomentum Grow
- monday service
- Total integrations19
- Acronis Cyber Platform
- Acronis Cyber Protect
- AnyDesk
- Autotask PSA
- Axcient x360Cloud
- Axcient x360Recover
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Cisco Meraki
- Clockify
- CloudRadial
- ConnectWise PSA
- Cynet 360
- Docker
- Domotz
- FortiGate Next-Generation Firewall
- HaloPSA
- Hudu
- IRONSCALES
- IT Glue
- Kaseya BMS
- Keeper Business Password Manager
- Keeper Connection Manager
- Keeper Secrets Manager
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Excel
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- MySQL
- Okta
- Raspberry Pi OS
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Slack
- Squadcast
- Telegram
- ThreatDown
- Webroot SecureAnywhere
- Xero
- Zapier
- Zendesk Suite
- Zomentum Grow
- monday service
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