Babelway Reviews

Great tool to help and connect (cloud) applications. We had to make a decision to build a tool ourselves that would be able to generate fixed width, XML, etc output. After some research I found Babelway and my technical consultants started experimenting. We found that the features to generate output, to map fields. to exchange files between business partners is very good. So we decided to start using Babelway instead of building our own solution.

The pricing structure didn't really fit our business model, but we are working on that and they are open and willing to discuss a mutual acceptable pricing structure.

It is an outstanding B2B platform for setting up, without technical skills and just basic knowledge, your own B2B channels. Setting up communication, do your own mapping, testing and deploying new solutions is easy and fast. You can map a broad spectrum of message types (edifact, xml, json, csv etc.) and you have almost every communication methods at your disposal (X400, AS2, FTP, Email etc.). The platform has also a quick and high-level support department to help you when channels become more demanding.

It took a little more time then expected to get used to their latest version of the software. Menu items appear since the update on the right site of the screen so more 'mouse movement' is needed. Overal experience is still superb.

The software is easy in use. so I recommend this

we do not have any comment on this, this works fine

You can do and integrate everything and you can use every input and output AS2, X400, FTP,...

for the moment nothing, everything can be do with Babelway

Broad spectrum of connection possibilities: From FTP, E-mail to really specific connections like PEPPOL and Chorus Pro. The intuitive User Interface lets people who don't have a technical background do really technical stuff. They provide a great support both to small as huge companies. (Everyone is treated in an excellent way)

I would have to delve my brain to find something negative about them. If there is anything negative they take the necassary actions to remove impediments.

Easy to transform data, setup connectivity, monitor messages and send notifications. Willingness to work with partners who bring their own expertise.

No cons, I don't know anything negative about their software. Also about their customer support, they help as soon they can.

Features and possibilities of programmation.

Filtering in table isn't easy to retrieve the informations requested

Babelway is 100% cloud-based and the team behind Babelway have deep domain expertise in P2P processes. The platform already have connectors to Tradeshift as well as several other ERP systems and it is easy to do mapping between legacy formats and modern business document formats like Universal Business Language.

Babelway offers a great tool for the technically inclined IT personel. It is not a end-user tool and it was never designed with end-users in mind.

Opposite to other EDI-providers, you have total control of all EDI-setups. Nevertheless you can count an a team of specialists when you're stuck

I have the impression some things can only be realised by uploading xml and not by using the software.

It's so simple to start and create your first workflows , customer service is great and helps when is needed. Testing and deploying is really simple and easy to activate. Simplicity should the biggest asset for Babelway

If you are looking to have different monitor dashboards can be a bit hard to set it up or create your first one.

after struggling for 1 year to start an EDI process with 1 Customer using a different software we stepped into the Babelway software trying to manage the business on our own. within 2 Months with the help of fantastic helpdesk people of Babelway we were live. After 2 years still learning new stuff but the Babelway software helps you quickly find your way.

Integration was at first difficult as we had no experience with EDI at all but once we managed the first one the others were easy. What I least like is that when you deployed a channel there is no way to go back to the previous status, at least I don't know how to.

The product is easy to use and understand.

I do not currently have any cons regarding this product.

l'équipe BBW a tout mis en oeuvre pour répondre au besoin de DLL; à savoir fournir une platform légale d'archivage (pour Delhaize et pour ses affiliés) et consultation des documents financiers.

Limitation dans les choix de présentation des écrans ; mais en final cela simplifie la décision et rend le support plus simple.

The software is simple to use (for users and administrator). It had a good structure and a good overview.

The mapping is done by Babelway. This is for me a shortage because when I have a change request on the mapping, I can't do it my selves. I have to follow the online courses but time is what I'm struggle with.

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The best customer support: they go very far to help you out, and they are extremely fast. The platform is also very fast in processing data, and it seams very reliable and designed for business critical processes.

The documentation is not detailed enough to help you through more specific details with different formats and transformations. I had to contact support several times for questions that could have been answered in documentation.

- Cover the requirements - good support of implementation manager at babelway - Some development done to match requirement (SSO for isntance)

- Navigation in the product not straight forward - no seprate envirnment for TEST and PROD (risk of errors) - some fucntionalites missing out of the box (SSO, Add comments to PEPPOL inscription)

Easily to use and very good support. ALso fast answer

Export of reports. An ease report would be nice

Mostly I appreciate the easy of the usage, the short learning curve, the powerful connectors. Every module is improved continuously with fixes and technology updates.

Some difficulties in the correct visualization of the related channels, mainly in case of complex processes.

Eliminates customisation and allows you to use standard export tools that are allready present in most ERP systems. Focus on being the best B2B integration platform and it's up to you how to use it. Excellent support. Willingness to work with partners who bring their own expertise.

There is a learning curve, but not a steep one.

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Very simple integration with our software infrastructure

The product suits our needs, all required features have been found, so we cannot evaluate the whole product

I used the Babelway Product to iplement an EDI Peppol channel between two companies. I found it userfriendly and I was helped during the whole process by a reactive support team.The Babelway Academy helped me a lot.

The errors messages when you try to transfer some files are often difficult to understand. I whish there was an option to record the mappings, a printing option in PDF format for example.

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