SyncDojo Pricing, Features, Reviews & Comparison of Alternatives

SyncDojo

Cloud integration portal for management & customer support

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SyncDojo overview

What is SyncDojo?

SyncDojo is a cloud integration portal for integrating, transforming, and synchronizing data between customer support and development teams within customer service centers. The platform helps empower teams using help desk systems such as Zendesk, Freshdesk, Kayako, Salesforce Desk, Groove HQ and product management software such as Team Services / Team Foundation Server, and JIRA Core and JIRA Software. SyncDojo helps organizations deliver a superior user experience and provides improved tracking and workflow documentation.

Features for two-way syncing helps users keep up and stay connected and updated on the state of tickets on both sides. Custom workflow automation allows users to build their own criteria rules for custom integration. The dashboard tickets scan view incorporates listing page views and simplifies management for non-technical personnel. Users can work with new or old tickets, and always stay up to date with on-demand updates. Features for ticket analytics allow users to view, search, and filter through imported/unimported tickets.
www.bluepensoftware.com

Pricing

Starting from
$11/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SyncDojo screenshotSyncDojo screenshotSyncDojo screenshotSyncDojo screenshotSyncDojo screenshot

SyncDojo reviews

There are currently no reviews of SyncDojo.
 

SyncDojo pricing

Starting from
$11/month
Pricing options
Subscription
Free trial
View Pricing Plans

Start up: $11 per user per month billed yearly, or $14 per user billed monthly (1-10 users)

Team: $10 per user per month billed yearly, or $12 per user billed monthly (11 - 20 users)

Professional: $8 per user per month billed yearly, or $10 per user billed monthly (21 - 30 users)

Enterprise: contact Bluepen Software for pricing information.

SyncDojo features

Activity Dashboard

API (381 other apps)
Access Control (154 other apps)
Activity Tracking (109 other apps)
Alerts / Escalation (109 other apps)
Auditing (109 other apps)
Automatic Notifications (154 other apps)
Collaboration Tools (106 other apps)
Compliance Management (112 other apps)
Data Import/Export (141 other apps)
Data Visualization (102 other apps)
Drag & Drop Interface (110 other apps)
Monitoring (252 other apps)
Permission Management (96 other apps)
Real Time Data (101 other apps)
Real Time Monitoring (127 other apps)
Reporting & Statistics (155 other apps)
Role-Based Permissions (96 other apps)
Third Party Integration (206 other apps)
Workflow Management (132 other apps)

Additional information for SyncDojo

Key features of SyncDojo

  • Industry Specific Configuration
  • Email Management
  • Purchasing
  • Scheduling
  • ETL - Extract / Transfer / Load
  • Wireless Order Entry
  • Ad Hoc Reports
View All Features

Benefits

SyncDojo, cloud integration portal, helps bridge the gap between customer support and product management.
Products performs bi-directional synchronization to help keep up and stay connected
with the state of tickets on both sides.
Integration with Team Services, Team Server using Agile, Kanban, and Scrum templates.
View, search & filter imported/unimported tickets and view all tickets on the dashboard
tickets scan view.
SyncDojo allows users to build their own criteria rules for custom integration.