SyncDojo Pricing, Features, Reviews & Comparison of Alternatives

SyncDojo

Cloud integration portal for management & customer support

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SyncDojo overview

SyncDojo is a cloud integration portal for integrating, transforming, and synchronizing data between customer support and development teams within customer service centers. The platform helps empower teams using help desk systems such as Zendesk, Freshdesk, Kayako, Salesforce Desk, Groove HQ and product management software such as Team Services / Team Foundation Server, and JIRA Core and JIRA Software. SyncDojo helps organizations deliver a superior user experience and provides improved tracking and workflow documentation.

Features for two-way syncing helps users keep up and stay connected and updated on the state of tickets on both sides. Custom workflow automation allows users to build their own criteria rules for custom integration. The dashboard tickets scan view incorporates listing page views and simplifies management for non-technical personnel. Users can work with new or old tickets, and always stay up to date with on-demand updates. Features for ticket analytics allow users to view, search, and filter through imported/unimported tickets.
www.bluepensoftware.com

Pricing

Starting from
$11/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
SyncDojo screenshotSyncDojo screenshotSyncDojo screenshotSyncDojo screenshotSyncDojo screenshot

SyncDojo reviews

There are currently no reviews of SyncDojo.
 

SyncDojo pricing

Starting from
$11/month
Pricing options
Free trial
Subscription
View Pricing Plans

Start up: $11 per user per month billed yearly, or $14 per user billed monthly (1-10 users)

Team: $10 per user per month billed yearly, or $12 per user billed monthly (11 - 20 users)

Professional: $8 per user per month billed yearly, or $10 per user billed monthly (21 - 30 users)

Enterprise: contact Bluepen Software for pricing information.

SyncDojo features

Activity Dashboard

API (261 other apps)
Access Control (75 other apps)
Activity Tracking (66 other apps)
Alerts / Escalation (57 other apps)
Application Integration (69 other apps)
Auditing (81 other apps)
Automatic Notifications (102 other apps)
Collaboration Tools (66 other apps)
Data Import/Export (83 other apps)
Drag & Drop Interface (86 other apps)
Monitoring (185 other apps)
Projections (63 other apps)
Real Time Data (77 other apps)
Real Time Monitoring (83 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (72 other apps)
SSL Security (69 other apps)
Third Party Integration (117 other apps)
Workflow Management (74 other apps)

Additional information for SyncDojo

Key features of SyncDojo

  • Industry Specific Configuration
  • Email Management
  • Purchasing
  • Scheduling
  • ETL - Extract / Transfer / Load
  • Wireless Order Entry
  • Ad Hoc Reports
View All Features

Benefits

SyncDojo, cloud integration portal, helps bridge the gap between customer support and product management.
Products performs bi-directional synchronization to help keep up and stay connected
with the state of tickets on both sides.
Integration with Team Services, Team Server using Agile, Kanban, and Scrum templates.
View, search & filter imported/unimported tickets and view all tickets on the dashboard
tickets scan view.
SyncDojo allows users to build their own criteria rules for custom integration.