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UsabilityHub

Cloud-based user testing and research management software

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UsabilityHub Pricing, Features, Reviews and Alternatives

UsabilityHub product overview

What is UsabilityHub?

UsabilityHub is a cloud-based user testing software that helps businesses capture and assess customers’ feedback to improve the user experience (UX) of applications and websites. Supervisors can view highlighted click clusters on heatmaps and utilize navigation tests or funnel visualizations to identify critical paths across the user interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Webinars

UsabilityHub pricing information

Value for money

4.7

/5

22

Starting from

79

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

UsabilityHub features

Functionality

4.5

/5

22
Total Features12 2 categories

Most valued features by users

Data Import/Export
Survey/Poll Management
For Mobile
Unmoderated Testing
Software Testing Management
Usability Testing
Heatmaps
AB Testing

Functionality contenders

UsabilityHub users reviews

Overall rating

4.7

/5

22

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10
Rating distribution

5

4

3

2

1

16

5

1

0

0

Pros
Its enjoyable and probably the easiest software I've ever come across, and it takes no more than minutes, it's a win win situation.

KH

Krystal H.

I think all the tools in the UsabilityHib are fantastic and we are big fans of at POP. The quality of the feedback is great as we as the overall speed of getting a survey set up.

AG

Adrian G.

Setting up user tests is super easy and straightforward. And it's great that you can share these tests with different testing groups.

Nnamdi A.

Cons
Sometimes I have gotten rated bad for something I did correctly at times which made no sense, and I don't receive an explanation why I got it wrong.

Rabindranath Robby S.

It's not very frequent and if you dont respond fast you miss out on participating.

KH

Krystal H.

Some of the instructions to the test participants are unclear, especially when they need to interact with images. We tend to send instructions to supplement what's on the screen.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

Great tool to run tests at scale

Reviewed 2 years ago
Pros

How easy it is to run a test and get immediate results

Cons

So far I haven't run into any issues. The tool is lightweight and straightforward enough to fit my needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend7/10

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UsabilityHub Review

Reviewed a year ago

It's not a bad company for micro tasks for micro payment. I just wish it was more pay for a bigger task.

Pros

The website software layout looks really nice because it is organized and it sticks to the same color theme throughout the website. The buttons work good even during tests. They do pay though it may not be much. They recently doubled the small task pay amount for each task. They have recently update their website where they give you information on the rating score you will receive after a task is done, how many tests you have completed, and the amount you receive before payout. I like that they give you the push notifications and email notifications when a test does come in.

Cons

I don't like that the tasks are small and the pay is very small. For one minute is not too bad, but I wish it was like other Testing sites similar to this that payout more and the tasks are a bit longer. Sometimes I have gotten rated bad for something I did correctly at times which made no sense, and I don't receive an explanation why I got it wrong. I wish there was an option where the person can make a review statement so the next time I can correct myself when I do their test.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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It is a cheap way to get some testing in, but there are better platforms.

Reviewed 2 years ago

It is a quick and easy way to get some insight on web designs, but again not a make or break outcome.

Pros

I like how quick and accessible the tests are to set up. They give you 5 preset tests which is useful, especially for people who don't have much user testing experience.

Cons

The quality of participants is really not reliable and makest he over all outcome of the test questionable. Also they limit you to the 5 tests they provide with not much customization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A trusted stable user testing recommendation

Reviewed 5 months ago
Pros

We advise others in growth marketing, i.e. process, skills and tools to grow their businesses. UsabilityHub is a core and essential user testing tool in our recommended tech stack. It delivers quick insights and is really easy to use.

Cons

The European non-English panels are still gaining numbers and are smaller compared to the English speaking countries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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UsabilityHub makes UX optimization easier

Reviewed 2 years ago

With UsabilityHub we can quickly understand if our designs, content and navigation hit the mark and quickly optimize them before launch.

Pros

The platform interface is intuitive and process to create user tests is easy. UsabilityHub offers a mix of tests that allow you to get feedback on the clarity of your message or design as well as the inuitiveness of your navigation. Tests can be executed in minutes and feedback comes in fast!

Cons

I can't think of any issues other than offering a solution/option to test coded pages.

UsabilityHub FAQs and common questions

UsabilityHub has the following pricing plans:
Starting from: 79.00/month
Pricing model: Free, Subscription


UsabilityHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


UsabilityHub supports the following languages:
No information available


UsabilityHub supports the following devices:
We do not have any information about what devices UsabilityHub supports


No, UsabilityHub does not have an API available.


UsabilityHub integrates with the following applications:
No information available


UsabilityHub offers the following support options:
Chat

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