GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Carbonite vs ShadowProtect Comparison (2026)

Add to Compare

Compare similar apps

RG System Suite

4.8

Barracuda Backup

4.7

Good recommendations?

Carbonite

ShadowProtect

Overview

Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity software that allows businesses to back up their files and digital assets, as well as recover them in the event of a data loss.

Server management tool for small to medium-sized companies that provides users backup and disaster recovery tools for servers. scheduling, data replication, backup storage, virtualization, automation and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

4.92

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

99.95

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

172

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.4

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

Pros

“It is based on amount of storage and we continually have to adjust our plan.”

Scott M.

IT Lead

“Can be pricy when you have lots of storage on office 365”

Sean H.

IT Consultant

“Carbonite has been a great application for backing up computers. ”

Scott M.

IT Lead

Pros

“Its very cost effective, been around for years and has a good market share, meaning the reliability of the product is tested well and any bugs are ironed out pretty quick.”

Mark P.

Director

Cons

“We recently encountered a problem that broke a large portion of our backups.”

Luke ..

Director of Technology

“Transfer speed is terrible and the app crashes frequently”

Donnie P.

Systems Administrator

“After being a customer for fifteen years, I am thoroughly disappointed with Carbonite's product and their complete unwillingness to refund anything for the time my PC spent not being backed up last year.”

Tim H.

Founder

Cons

“The biggest problem is their lack of product support.”

Rob P.

CEO