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Device42, A Freshworks Company vs netTerrain DCIM Comparison (2026)

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Device42, A Freshworks Company logo

Device42, A Freshworks Company

netTerrain DCIM  logo

netTerrain DCIM

Overview

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

netTerrain DCIM is a data center infrastructure management solution for visually tracking & reporting on data center space, power, and cabling environments

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4926

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

91

5

4

3

2

1

71

18

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.8

16

5

4

3

2

1

12

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“Device42’s dependency mapping gave us a much clearer understanding of how systems were connected, making change planning more reliable and reducing unexpected outages during maintenance activities.”
UD

Utkarsha D.

Computer Engineer

“An easy-to-use and scalable ITSM platform that simplifies workflows and improves efficiency, though increasing costs for additional teams and advanced features may affect affordability as organizations expand”
Verified reviewer profile picture

Balanjaneya S.

Software Engineer

“The platform handles enterprise-scale infrastructure well, with solid change management tools and clear visibility into how assets relate to each other”
TB

Tejaswi B.

Production Support Specialist

Pros

Not enoughreviews yet

Cons

“A powerful IT management platform that resolves incidents and asset issues effectively, but its outdated UI, occasional lag, and complex navigation make it harder to use.”
aN

akshith N.

R and D Analyst

“Device42 offers strong CMDB and asset tracking, but lacks some modern, innovative IT operations features.”
Bk

Bhagyesh k.

Java backend developer

“Reasonable pricing and solid CMDB features, but the UI feels dated and AI capabilities need improvement.”
HS

Harsha S.

Full stack developer

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features23
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Discovery
  • Audit
  • Audit Management
  • Audit Trail
  • Blockage
  • Capacity Management
  • Change Management
  • Cloud Asset Inventory
  • Configurable Workflow
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Data Protection
  • Data Visualization
  • Device Auto Discovery
  • Energy Consumption
  • Hardware Asset Inventory
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • IoT
  • Mobile Asset Inventory
  • Multi-User Collaboration
  • Network Access
  • Performance Monitoring
  • Power Management
  • Processes
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Scaling
  • Security
  • Server Monitoring
  • Server Performance
  • ServiceNow Integration
  • Software Asset Inventory
  • Space Planning
  • Third-Party Integrations
  • Uptime Reporting
  • Value
  • Workflow Management
  • Total features31
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Discovery
  • Audit
  • Audit Management
  • Audit Trail
  • Blockage
  • Capacity Management
  • Change Management
  • Cloud Asset Inventory
  • Configurable Workflow
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Data Protection
  • Data Visualization
  • Device Auto Discovery
  • Energy Consumption
  • Hardware Asset Inventory
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • IoT
  • Mobile Asset Inventory
  • Multi-User Collaboration
  • Network Access
  • Performance Monitoring
  • Power Management
  • Processes
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Scaling
  • Security
  • Server Monitoring
  • Server Performance
  • ServiceNow Integration
  • Software Asset Inventory
  • Space Planning
  • Third-Party Integrations
  • Uptime Reporting
  • Value
  • Workflow Management

Integrations

  • Total integrations5
  • AWS CloudFormation
  • Chef Enterprise Automation Stack
  • Confluence
  • Google Cloud
  • Jira
  • Microsoft Azure
  • Microsoft SQL Server
  • Nagios Core
  • PRTG
  • SSH Client
  • SolarWinds Network Performance Monitor
  • VMware NSX
  • WhatsUp Gold
  • Zabbix
  • Zapier
  • Zendesk Suite
  • Zenoss
  • Total integrations12
  • AWS CloudFormation
  • Chef Enterprise Automation Stack
  • Confluence
  • Google Cloud
  • Jira
  • Microsoft Azure
  • Microsoft SQL Server
  • Nagios Core
  • PRTG
  • SSH Client
  • SolarWinds Network Performance Monitor
  • VMware NSX
  • WhatsUp Gold
  • Zabbix
  • Zapier
  • Zendesk Suite
  • Zenoss