App comparison

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Device42 Logo

Automated IT infrastructure visualization & management tools

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Device42 Alternatives & Competitors

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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


ServiceNow logo

ITSM for automation & management of IT Enterprise services

Features

Total

ServiceNow logo
Device42 logo

27

72

58

features in common

27

features in common

ServiceNow logo

ServiceNow user ratings

Functionality

4.5
(275)

Top features

  • Financial Management

    5.0

  • Performance Monitoring

    5.0

  • Task Management

    4.8

Device42 logo

Device42 user ratings

Functionality

4.7
(60)

Top features

  • Asset Tracking

    5.0

  • IT Asset Management

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

$100/month

Value for money

ServiceNow logo
4.2

0.7

Device42 logo
4.9

What users say about ServiceNow's value for money

KB and Articles for support documents are good. ServiceNow Community is great Help and they resolve most of the Issue there the way the Technical person explain and presenation is good.
It’s far better than the last ITSM tool- Remedy on terms of efficiency and usefulness. Integrating with other tools is most popular in SNOW with easy REST API.
Freshservice logo

A complete IT service management (ITSM) tool for business

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Features

Total

Freshservice logo
Device42 logo

35

130

58

features in common

35

features in common

Freshservice logo

Freshservice user ratings

Functionality

4.3
(590)

Top features

  • Survey/Poll Management

    5.0

  • Live Chat

    5.0

  • Investigation Management

    5.0

Device42 logo

Device42 user ratings

Functionality

4.7
(60)

Top features

  • Asset Tracking

    5.0

  • IT Asset Management

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

$29/month

Value for money

Freshservice logo
4.4

0.5

Device42 logo
4.9

What users say about Freshservice's value for money

I love the private note feature as well, we can suggest solutions to specialists working on solving an issue before it is escalated. Something else I liked about FS is their asset management utility.
I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.
GLPi logo

GLPI is an IT Service Management software.

Features

Total

GLPi logo
Device42 logo

18

36

58

features in common

18

features in common

GLPi logo

GLPi user ratings

Functionality

4.4
(36)

Top features

  • Inventory Tracking

    5.0

  • Change Management

    5.0

  • Activity Dashboard

    5.0

Device42 logo

Device42 user ratings

Functionality

4.7
(60)

Top features

  • Asset Tracking

    5.0

  • IT Asset Management

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

19/month

Value for money

GLPi logo
4.6

0.3

Device42 logo
4.9

What users say about GLPi's value for money

They praised the software's ability to streamline their IT processes and the ease of use of its user-friendly interface.
It has excellent troubleshooting ability and is quite simple to navigate.
JIRA Service Management logo

The only ITSM solution built on the Jira platform

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Features

Total

JIRA Service Management logo
Device42 logo

32

112

58

features in common

32

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(689)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Device42 logo

Device42 user ratings

Functionality

4.7
(60)

Top features

  • Asset Tracking

    5.0

  • IT Asset Management

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

$19.04/month

Value for money

JIRA Service Management logo
4.3

0.6

Device42 logo
4.9

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
Device42 logo

33

93

58

features in common

33

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk user ratings

Functionality

4.4
(573)

Top features

  • Activity Tracking

    5.0

  • Compliance Management

    5.0

  • API

    5.0

Device42 logo

Device42 user ratings

Functionality

4.7
(60)

Top features

  • Asset Tracking

    5.0

  • IT Asset Management

    5.0

  • Reporting/Analytics

    5.0

Pricing

Starting from

$39/month

Value for money

SolarWinds Service Desk logo
4.5

0.4

Device42 logo
4.9

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.