FlexNet Manager Suite Pricing, Features, Reviews & Comparison of Alternatives

FlexNet Manager Suite

Software asset management & license optimization tool

4.36/5 (11 reviews)

FlexNet Manager Suite overview

What is FlexNet Manager Suite?

FlexNet Manager Suite is a comprehensive software & hardware asset management tool with additional capabilities in license optimization and license compliance management. The product is built on the FlexNet Manager Platform offered by Flexera Software LLC and be either be installed on premises, delivered as a SaaS solution or used as a managed service via a hosted model.

FlexNet Manager Suite helps organizations in managing desktop, laptop and server hardware systems as well as software products from over 18,333 vendors including Microsoft, IBM, HP, VMware, Oracle, SAP, and Symantec. The software asset management & license optimization solutions help to analyze application usage, software inventory, license entitlements, contract terms and purchase order data to optimize license consumption of server software. The suite also helps to analyze cloud usage trends to improve efficiency, reduce expenses, optimize instance types and prepare better budgets & forecasts. The product provides a range of asset management capabilities that automate software manag​ement processes, help conduct software audits and implement best practice workflow processes to improve accuracy and accountability.

The software suite is targeted at small, midsize and large enterprises in a wide range of industry sectors. FlexNet Manager Suite is used by over 15,000 customers globally including Shell, CA Technologies, ANZ Bank, 3M, Sony, Toshiba, Kone, Philips, IBM, Sybase, BestBuy, JP Morgan Chase, Texas Instruments, and Boeing, among others.
www.flexera.com

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 3 other markets, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), French, German, Japanese
FlexNet Manager Suite screenshot: FlexNet Manager Suite helps to reduce compliance risksFlexNet Manager Suite screenshot: FlexNet Manager Suite offers license optimization featuresFlexNet Manager Suite screenshot: FlexNet Manager Suite offers workflow manager tool to automate workflow tasksFlexNet Manager Suite screenshot: FlexNet Manager Suite provides an intuitive management dashboard to help administrators understand license positions and review key eventsFlexNet Manager Suite screenshot: FlexNet Manager Suite sign-in pageFlexNet Manager Suite screenshot: FlexNet Manager Suite supports applications from over 18,333 vendorsFlexNet Manager Suite screenshot: FlexNet Manager Suite supports applications from vendors including SAP, IBM, Microsoft and Adobe, among others

FlexNet Manager Suite reviews

Excellent
4

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.5
  4.1
  4.3
Garth Honey

FNMS is a pivotal tool for successful management of licensing contractual and financial risk.

Used daily for 1-2 years
Reviewed 2018-04-05
Review Source: Capterra

Pros
- Extremely accurate inventory data using the included Inventory Agent, - Excellent public cloud recognition and application of corresponding product use rights, - Integrates with an extensive range of third party software (inventory sources, CMDB technologies, publisher license management tools, etc), - Excellent support from Flexera including adding new applications to the recognition library upon request, - Great new BI functionality with customisable dash boards and visualisations, - Enables significant cost avoidance and cost minimisation through reclamation of unused software and purchasing based on accurate software deployment and usage data, - Provides recommendations on changes to use rights according to software publisher licensing changes which you can accept or reject based on your specific contract terms/rights, - Feeds in to security activities by provides End of Support and End of Life dates for a wide variety of applications to help with planning of application upgrades and patching, and configurable application black and white lists to easily report on unauthorised software installations, - Best results require SAM integration with business processes including Change Management, SecOps, ITOps, Project Planning, and Procurement in order to best manage financial and contractual risk. The information the platform provides makes this integration key to a variety of business objectives in relation to commercial risk and budget control and predictability.

Cons
It can take some time to get familiar with the extensive features and capabilities. There is a range of powerful features which customers may not be aware of which can deliver significant benefits to the business. Report customisations can be complex but are useful when done right, and the additional Cognos/BI platform provides additional and powerful dash boards and analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

David Jensen

The REAL way to SAVE on Software.

Used daily for 2+ years
Reviewed 2016-12-05
Review Source: Capterra

We have been using the FlexNet Manager Suite for the past 4 years in a number of customers and situations. We have seen the product evolve from a desktop tool into an Enterprise Software Management solution cover a vast number of Server based software titles and complex measurements. We have experienced other so called SAM tools and they are still lack the overall flexibility and technology integration which is required in a real SAM practice. FNMS does not do everything, but it fits in well with most software vendor discovery tools and fills the gap of the major software vendors today and covers approximately 80-90% of the spend in most companies. This one fact makes it a must for any organization who is serious about implementing a SAM Practice and providing real and immediate savings to management.

Pros
Completness - many Adaptors to many common discovery tools making it easy to implement. Flexible - Software can be managed, modelled and measured across all variations of metrics Openness - the application allows open access to tables for complex reporting and dashboards where required.

Cons
there needs to be some consistency applied across all publishers. it is quite clear is some parts of the product that certain publishers like Oracle and Microsoft operate different. this is especially difficult in license scoping of Oracle. this could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Mark McMullen

A tool that meets all needs both in Licence Financial and Compliance management

Used daily for 2+ years
Reviewed 2018-04-05
Review Source: Capterra

Pros
Flexera has the capability of providing an end-to-end solution for IT supplier contracts from management of Budget, payments (licences and support & maintenance), entitlements, deployment position and compliance. As a whole of IT solution, I don't believe there is any other tool on the market that approaches its capability

Cons
Further development is required around IT financial management, e.g., Flexera doesn't understand a company's financial year. Also, it needs its own (independent) licence SKU database to allow for licence SKU lookup and modelling. Further flexibility in the user interface to allow for non-essential fields to be turned off (not displayed). It needs batch reporting capability of errors reported online, e.g., this licence isn't covered by support and maintenance. Enhancement in the reporting interface to allow for further joining of tables, e.g., reporting on Responsibility assignment or Third-Party vendor assignment. And it needs a discovery agent for when new non-windows servers are created that are missing Flexera agents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sekhar Sanapala

Products are good but Flexera known for worst customer service

Used daily for 2+ years
Reviewed 2016-12-05
Review Source: Capterra

I have not seen any technical customer service which is more worst than Flexera For high priority tickets to they don't respond 15 days.

Pros
Nice and easy to use

Cons
Worst customer service

Response from Flexera Software


Based on responses from over 10000 individual surveys returned, our average customer satisfaction for Support Cases is currently at an all-time high of 92%. We attribute this to our hiring and retention of high quality engineers ¿ our average tenure in the Flexera Technical Support team is now over 7 years with many of our most senior engineers having been working with our customers for nearly 20 years, providing rapid problem solving and subsequent resolution. We¿d love the opportunity to address your concerns.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 0/10

Minimize review

Joshua Griffith

Great product for wide range of options

Used daily for 1-2 years
Reviewed 2020-01-05
Review Source: Capterra

All in all this has been a great tool for the purpose we needed it for but the overall install time was extremely high

Pros
The software covers a large variety of software platforms reducing the number of application you need for tracking.

Cons
The install process is very difficult for large enterprise networks and masking options are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

FlexNet Manager Suite pricing

Pricing options
Free trial
One time license
Subscription
View Pricing Plans

Contact Flexera Software LLC. For price/quote

FlexNet Manager Suite features

API
Auditing
Compliance Management
Third Party Integration
Workflow Management

Access Control (114 other apps)
Activity Dashboard (165 other apps)
Activity Tracking (90 other apps)
Alerts / Escalation (86 other apps)
Application Integration (76 other apps)
Automatic Notifications (133 other apps)
Collaboration Tools (86 other apps)
Data Import/Export (115 other apps)
Data Visualization (82 other apps)
Drag & Drop Interface (100 other apps)
Monitoring (219 other apps)
Real Time Data (89 other apps)
Real Time Monitoring (103 other apps)
Real Time Reporting (77 other apps)
Reporting & Statistics (123 other apps)

Additional information for FlexNet Manager Suite

Key features of FlexNet Manager Suite

  • Create purchase orders
  • Applications management
  • Audit trail
  • Software auditing
  • Reduce compliance risks
  • Product use rights library
  • Capture data
  • Forecasting
  • IT asset management
  • Multi-currency capabilities
  • License management
  • Manage purchase orders
  • Software inventory management
  • Software asset management
  • Integrates with tools such as Altiris, IBM Tivoli
  • Automate workflow tasks
  • Manage server performance
  • Alerts sent when content library changes can impact licenses
  • Budgeting & Forecasting
  • Software metrics
View All Features

Benefits

● FlexNet Manager Suite is a software asset management & license optimization tool targeted at small, medium and large enterprises and can either be installed on premises or be hosted in the cloud.

● The software helps organizations to save on license purchases, renewals, audits and annual true-ups by analyzing software inventory, purchase order data, application usage, contract terms and license entitlements.

● The tool provides visibility and control over all hardware and software assets across the organization; helps to reduce license & maintenance costs and compliance risks; as well as improves operational efficiency.

● FlexNet Manager Suite provides an intuitive management dashboard to help administrators review key events such as data imports, understand current license positions, receive alerts on issues and view compliance reports.

● The suite solution integrates with other products such as Flexera software app portal to create automated applications that can be deployed in a variety of environments, and Flexera workflow manager to automate tasks & improve operational efficiency.