FlexNet Manager Suite Features

FlexNet Manager Suite

Software asset management & license optimization tool

4.4/5 (10 reviews)

FlexNet Manager Suite Feature Summary

  • Create purchase orders
  • Applications management
  • Audit trail
  • Software auditing
  • Reduce compliance risks
  • Product use rights library
  • Capture data
  • Forecasting
  • IT asset management
  • Multi-currency capabilities
  • License management
  • Manage purchase orders
  • Software inventory management
  • Software asset management
  • Integrates with tools such as Altiris, IBM Tivoli
  • Automate workflow tasks
  • Manage server performance
  • Alerts sent when content library changes can impact licenses
  • Budgeting & Forecasting
  • Software metrics

IT Management Feature Comparison

Most popular features of all IT Management apps

API (312 other apps)
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Alerts / Escalation (75 other apps)
Application Integration (72 other apps)
Auditing (92 other apps)
Automatic Notifications (122 other apps)
Collaboration Tools (77 other apps)
Data Import/Export (108 other apps)
Data Visualization (70 other apps)
Drag & Drop Interface (93 other apps)
Monitoring (209 other apps)
Real Time Data (87 other apps)
Real Time Monitoring (95 other apps)
Real Time Reporting (73 other apps)
Reporting & Statistics (107 other apps)
SSL Security (76 other apps)
Third Party Integration (144 other apps)
Workflow Management (97 other apps)

FlexNet Manager Suite Feature Reviews

9 reviewers had the following to say about FlexNet Manager Suite's features:

Garth Honey

FNMS is a pivotal tool for successful management of licensing contractual and financial risk.

2018-04-05

Pros

- Extremely accurate inventory data using the included Inventory Agent, - Excellent public cloud recognition and application of corresponding product use rights, - Integrates with an extensive range of third party software (inventory sources, CMDB technologies, publisher license management tools, etc), - Excellent support from Flexera including adding new applications to the recognition library upon request, - Great new BI functionality with customisable dash boards and visualisations, - Enables significant cost avoidance and cost minimisation through reclamation of unused software and purchasing based on accurate software deployment and usage data, - Provides recommendations on changes to use rights according to software publisher licensing changes which you can accept or reject based on your specific contract terms/rights, - Feeds in to security activities by provides End of Support and End of Life dates for a wide variety of applications to help with planning of application upgrades and patching, and configurable application black and white lists to easily report on unauthorised software installations, - Best results require SAM integration with business processes including Change Management, SecOps, ITOps, Project Planning, and Procurement in order to best manage financial and contractual risk.

Cons

There is a range of powerful features which customers may not be aware of which can deliver significant benefits to the business. Report customisations can be complex but are useful when done right, and the additional Cognos/BI platform provides additional and powerful dash boards and analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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David Jensen

The REAL way to SAVE on Software.

2016-12-05

We have experienced other so called SAM tools and they are still lack the overall flexibility and technology integration which is required in a real SAM practice.

Pros

Flexible - Software can be managed, modelled and measured across all variations of metrics Openness - the application allows open access to tables for complex reporting and dashboards where required.

Cons

there needs to be some consistency applied across all publishers. it is quite clear is some parts of the product that certain publishers like Oracle and Microsoft operate different. this is especially difficult in license scoping of Oracle. this could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FlexNet Manager Suite

The tool doesn't do everything, like most products it requires people and process to work effectively. We often see the users not understanding the true value and not using the product well or at all. This requires identifying the right department and setting the right expectations.

Source: Capterra
Helpful?   Yes   No
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Mark McMullen

A tool that meets all needs both in Licence Financial and Compliance management

2018-04-05

Pros

Flexera has the capability of providing an end-to-end solution for IT supplier contracts from management of Budget, payments (licences and support & maintenance), entitlements, deployment position and compliance.

Cons

., reporting on Responsibility assignment or Third-Party vendor assignment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Johnston

FNMP continues to be sought out as teams discover its broad view backed by drill down details.

2018-04-04

Pros

Easy interface to navigate.

Cons

You really have to understand the license models of your vendors. Big vendors can be particularly difficult. The steepest learning curve is in how to properly model vendors licensing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
David Jensen

FNMS is a very flexible and powerful product

2018-04-04

Pros

The ability to build manual inventory, applications and licenses is especially powerful. whilst the Business adaptor allows most metrics to be measured and updated.

Cons

The product also needs to change the dashboard as this does not represent reality and often provides a negative view of the position.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jeff Valen

SAM Leader

2016-12-05

FlexNet Management Suite understands today's software license agreements and provides a clear view of your compliance position for each application. Regular updates on software discovery, licenses, and publisher SKU changes keep you up to date.

Pros

Tailored for software management

Cons

Occasionally need to work-a-round in order to accomplish the desired outcome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FlexNet Manager Suite

In comparing notes with others in the same role at different companies, FNMS seems to be significantly ahead of competitive products.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Implementation is simplifying over time. The web user interface is easy to use.

2018-04-04

Pros

A highly useful platform to build an IT asset management system on.

Cons

Implementation documentation remains overly complicated in some places, and frustratingly sparse in others.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ivan Graack

Software Asset Management and Compliance Single Source of Truth

2016-12-05

The ARL provides that security of no matter what the software companies do with their license models Flexera will keep you up to date with those changes, and in some cases tell you how to manage your landscape better

Pros

The updated ARL providing comfort with the changing licensing landscape.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sekhar Sanapala

Products are good but Flexera known for worst customer service

2016-12-05

I have not seen any technical customer service which is more worst than Flexera For high priority tickets to they don't respond 15 days.

Pros

Nice and easy to use

Cons

Worst customer service

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Flexera Software


Based on responses from over 10000 individual surveys returned, our average customer satisfaction for Support Cases is currently at an all-time high of 92%. We attribute this to our hiring and retention of high quality engineers ¿ our average tenure in the Flexera Technical Support team is now over 7 years with many of our most senior engineers having been working with our customers for nearly 20 years, providing rapid problem solving and subsequent resolution. We¿d love the opportunity to address your concerns.

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