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GoodSync

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Backup and synchronization with remote file access

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GoodSync Pricing, Features, Reviews and Alternatives

GoodSync FAQs

Q. What type of pricing plans does GoodSync offer?

GoodSync has the following pricing plans:
Starting from: $39.95/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GoodSync?

GoodSync has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does GoodSync support?

GoodSync supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian


Q. Does GoodSync support mobile devices?

GoodSync supports the following devices:
Android, iPad, iPhone


Q. Does GoodSync offer an API?

No, GoodSync does not have an API available.


Q. What level of support does GoodSync offer?

GoodSync offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

GoodSync product overview

Price starts from

39.95

Per year

Flat Rate

What is GoodSync?

GoodSync is a complete data backup and synchronization solution for businesses of any size with centralized management and reporting, and remote file access. GoodSync ensures full data redundancy and ease of recovery while also providing real time, automated synchronization. These features ensure the ability to access, edit, and save documents in a fast and secure manner from any location, with the aim of increasing operational efficiency and data security. Additionally, the GoodSync Control Center gives company admins the ability to remotely control and monitor individual servers and workstation runners while providing advanced monitoring and reports.

Key benefits of using GoodSync

  • Select a data destination from an array of options including SMB, AFP, WebDAV, all major cloud service providers, etc.

  • Ensure files and folders are properly monitored and any changes are propagated in real time between the server and other devices over the LAN/WAN.

  • Significantly reduce backup time, network consumption, and storage requirements with incremental block level data transfer.

  • Save time by running as a background service in unattended mode in real time.

  • Keep track of all GoodSync licenses from one centralized interface while remotely controlling and monitoring individual instances of GoodSync Server and Workstation Runners.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Documentation

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    Why am I seeing this?

    GoodSync pricing information

    Value for money

    4.2

    /5

    94

    Starting from

    39.95

    Per year

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GoodSync features

    Functionality

    4.4

    /5

    94

    Total features

    28

    4 categories

    Most valued features by users

    Activity Dashboard
    Monitoring
    Real-Time Monitoring
    Search/Filter
    Alerts/Escalation
    Audit Trail
    Backup and Recovery
    Backup Log

    Functionality contenders

    GoodSync users reviews

    Overall Rating

    4.5

    /5

    94

    Positive reviews

    90

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.59/10
    Rating distribution

    5

    4

    3

    2

    1

    58

    27

    5

    2

    2

    Pros
    It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.
    GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.
    The interface is great - comprehensive, giving you the details of what's going on. Performance is great - doing live syncs happens quickly and does not degrade performance noticeably.
    Cons
    This has been going on for 6 years and tech support is worthless. Other backup software I use does not have this problem.
    I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.
    Infrequently, there are errors that I can't understand.

    Overall rating contenders

    SL
    AvatarImg

    Scott L.

    Management Consulting, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    GoodSync is best backup software I've ever tried

    Reviewed 4 years ago

    I've tried a lot of tools for backing up to an external drive, and GoodSync is by far the best one I've used. Other backup software has been prone to errors (not acceptable for a backup tool!) or lock you into a backup format that only permits a full-blown restore of the whole disk. A full-blown restore might be okay if you created the backup yesterday and your original disk completely crashes today, but that's not how I intend to use it. I want to be able to retrieve just the files I want, without risking overwriting newer versions of the files on my original disk.

    Pros

    GoodSync does a great job for me of backing up to an external hard drive. The first backup of a large set of data (100GB or more) takes a while, but that is mostly about the transfer speed of your USB 3.0 port and computer. GoodSync reports progress accurately by showing percent complete, transfer speed in MB/second, and shows the list of files being transferred. Future backups to the same external...

    Cons

    GoodSync gets a new version update frequently (weekly? monthly? I'm not sure) without making any noticeable changes. The software prompts me to update the version almost every time I use it, which is slightly annoying because updating to the new version takes a few minutes before I can actually run the backup. I recommend that GoodSync should either make it more obvious why the update should be worthwhile (security enhancement, debug, user interface enhancement, etc.) so users are more incentivized to perform the update, or otherwise hold off for a few months at a time between releasing updates that provide no apparent improvement.

    SS
    AvatarImg

    Steve S.

    Public Relations and Communications, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    GoodSynch -- equals piece of mind

    Reviewed 2 years ago

    See above. Basically I run a home based business that is heavy on word documents, correspondence, and background information and GoodSync gives me great piece of mind. I tried online backup and it was more trouble that it was worth.

    Pros

    I started Sterling Public Relations in 2002. All of my company files were first on a desktop and then on successive laptops. I'm talking all files including accounting files, news releases, feature articles, planning -- everything. If I lost files, I'm out of business or at least significantly hurt. Over the years I tried online backup. It never set up properly or quit after a time. The big boys like...

    Cons

    Not too much to complain about. I am not the most computer savvy person. It was a little hard for me to set up. But not anything terrible. It was more me, then the package.

    DC
    AvatarImg

    Donald C.

    Information Technology and Services, 10,001+ employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    GoodSync - Does Not Sync Extended Attributes and Tech Support Is Rude and Uninformed

    Reviewed 5 years ago

    GoodSync has a slick website that promises a critical feature that they can't deliver and thier tech support is rude, unhelpful and technically out-of-date. Applications from other companies support syncing Mac extended attributes over SMB to a NAS albeit with a worse UI and poor documentation. I really wanted to like this product and even offered a suggestion for a workaround but they weren't interested. Here is one response a GoodSynch tech to a carefully crafted question from me that contained relevant log entries and observations. All of his responses were similar, no matter what information I provided. Tech: yes, you NAS does not support any such thing. you need to backup on Mac to actual disk formatted by Mac. NAS is not a Mac at all.

    Pros

    GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.

    Cons

    The GoodSync website clearly states that Mac extended attributes are preserved during file syncronization. This is absolutely not true if you want to sync to or from network attached storage devices (NAS). I engageded thier tech support team and provided them with detailed information concerning the problem and was answered by someone using incomplete sentences saying that I couldn't sync from a NAS using SMB because MAC extended attributes were not supported by SMB which hasn't been true for several years. I politely pressed the point and tried to get the request escalated but the tech just blew it off. I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.

    Vendor response

    Hi Donald - we're very sorry to hear you had such a poor experience, and we want to assure you that we take technical issues, as well as specific requests very seriously. If you can please reply with your email address or ticket number, we will ensure it is properly escalated and addressed. Thank you.

    DB
    AvatarImg

    Daniel B.

    Information Technology and Services, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Solved our problem - reliably

    Reviewed 5 years ago

    We had a unique situation where remote locations in central/south america all needed to sync files securely into our repository for reporting purposes. Given that none of the entities involved would allow inbound connections, and that the data was 'sensitive' in nature, we needed a solution that would be reliable, automated, secure, etc. and that would 'phone home' on a regular schedule. Problem solved.

    Pros

    Reliable - it is able to xfer files over the worst connections, and do so reliably and accurately. Never had any problems with corruption. Flexible - we can configure just about any parameter needed to setup a bi-directional sync, or just a backup. Easy - being able to select which files and folders, browse local and remote directories, etc. is all intuitive.

    Cons

    Rarely - but on 0ccasion, we would get a sync conflict that causes the process to stop. It would be nice if it had the ability to realize it was hung (hadn't progressed in 24 hours or whatever) and restart. But this has been less that half-dozen times in 3 years across 25 remote locations.

    MA
    AvatarImg

    Malik A.

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    It can compare two directories and automatically copy new files, and keep the folders in sync.

    Reviewed 6 years ago

    GoodSync 10 is a reliable application that can help you back up your important data automatically and on regular basis without much effort. Support for batch processing ensures that this application can handle multiple sync jobs together.

    Pros

    The UI of the application is simple and clean, and one can easily get used to it with little time and effort. The application offers to create two different types of backup jobs to suit the needs of the users. Backup job only modifies files in the output directory, and includes hidden and system files by default. Synchronization job changes the files on both sides, so any changes made to any of the...

    Cons

    P2P method for backup should increase the speeds significantly, however, this isn't the case here. It is actually slower than many other similar applications.

    Vendor response

    Hi Malik - Thank you for taking the time to provide feedback. If you can please submit evidence of P2P definitely investigate ASAP. http://bit.ly/1L9QELn

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