App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GoodSync Logo

GoodSync

Backup and synchronization with remote file access

see alternatives

(6)

GoodSync Reviews

Overall rating

4.5

/5

91

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10

Reviews by rating

Pros and cons

It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.
GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.
GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case.
I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.
Infrequently, there are errors that I can't understand.
I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for.
Filter reviews by

Overall rating


Company size


Industry


Time used


91 reviews

Recommended

AvatarImg
AvatarImg

Sunil M.

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great software. Some quirks.

Reviewed 5 years ago
Pros

Overall, this is an excellent utility that is quite versatile! The interface is fairly intuitive, and the options and features list cover pretty much any normal file sync scenario you would run into. It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.

Cons

From time to time it would crash randomly. No real indication as to what exactly would cause it, and tough to pin down a repeatable error. Also, there are free utilities that have almost exactly the same features and are a bit lighter on resources.

SS
AvatarImg

Steve S.

Public Relations and Communications, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoodSynch -- equals piece of mind

Reviewed a year ago

See above. Basically I run a home based business that is heavy on word documents, correspondence, and background information and GoodSync gives me great piece of mind. I tried online backup and it was more trouble that it was worth.

Pros

I started Sterling Public Relations in 2002. All of my company files were first on a desktop and then on successive laptops. I'm talking all files including accounting files, news releases, feature articles, planning -- everything. If I lost files, I'm out of business or at least significantly hurt. Over the years I tried online backup. It never set up properly or quit after a time. The big boys like...

Cons

Not too much to complain about. I am not the most computer savvy person. It was a little hard for me to set up. But not anything terrible. It was more me, then the package.

AR
AvatarImg

Verified reviewer

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Waste of Money - Terrible Customer Service

Reviewed 3 years ago

Useless tech support and a flaky app that stops working when you upgrade your hardware. Tech support cannot resolve the issue.

Pros

GoodSync is easy to use and it did the job.

Cons

I upgraded my SSD on my computer and this was the only application to stop functioning upon completing the task. It just wouldn't run. Tech support kept telling me to try again but it never resolved the problem. I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for.

SL
AvatarImg

Scott L.

Management Consulting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoodSync is best backup software I've ever tried

Reviewed 3 years ago

I've tried a lot of tools for backing up to an external drive, and GoodSync is by far the best one I've used. Other backup software has been prone to errors (not acceptable for a backup tool!) or lock you into a backup format that only permits a full-blown restore of the whole disk. A full-blown restore might be okay if you created the backup yesterday and your original disk completely crashes today, but that's not how I intend to use it. I want to be able to retrieve just the files I want, without risking overwriting newer versions of the files on my original disk.

Pros

GoodSync does a great job for me of backing up to an external hard drive. The first backup of a large set of data (100GB or more) takes a while, but that is mostly about the transfer speed of your USB 3.0 port and computer. GoodSync reports progress accurately by showing percent complete, transfer speed in MB/second, and shows the list of files being transferred. Future backups to the same external...

Cons

GoodSync gets a new version update frequently (weekly? monthly? I'm not sure) without making any noticeable changes. The software prompts me to update the version almost every time I use it, which is slightly annoying because updating to the new version takes a few minutes before I can actually run the backup. I recommend that GoodSync should either make it more obvious why the update should be worthwhile (security enhancement, debug, user interface enhancement, etc.) so users are more incentivized to perform the update, or otherwise hold off for a few months at a time between releasing updates that provide no apparent improvement.

DB
AvatarImg

Daniel B.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Solved our problem - reliably

Reviewed 4 years ago

We had a unique situation where remote locations in central/south america all needed to sync files securely into our repository for reporting purposes. Given that none of the entities involved would allow inbound connections, and that the data was 'sensitive' in nature, we needed a solution that would be reliable, automated, secure, etc. and that would 'phone home' on a regular schedule. Problem solved.

Pros

Reliable - it is able to xfer files over the worst connections, and do so reliably and accurately. Never had any problems with corruption. Flexible - we can configure just about any parameter needed to setup a bi-directional sync, or just a backup. Easy - being able to select which files and folders, browse local and remote directories, etc. is all intuitive.

Cons

Rarely - but on 0ccasion, we would get a sync conflict that causes the process to stop. It would be nice if it had the ability to realize it was hung (hadn't progressed in 24 hours or whatever) and restart. But this has been less that half-dozen times in 3 years across 25 remote locations.

MA
AvatarImg

Malik A.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It can compare two directories and automatically copy new files, and keep the folders in sync.

Reviewed 5 years ago

GoodSync 10 is a reliable application that can help you back up your important data automatically and on regular basis without much effort. Support for batch processing ensures that this application can handle multiple sync jobs together.

Pros

The UI of the application is simple and clean, and one can easily get used to it with little time and effort. The application offers to create two different types of backup jobs to suit the needs of the users. Backup job only modifies files in the output directory, and includes hidden and system files by default. Synchronization job changes the files on both sides, so any changes made to any of the...

Cons

P2P method for backup should increase the speeds significantly, however, this isn't the case here. It is actually slower than many other similar applications.

Vendor response

Hi Malik - Thank you for taking the time to provide feedback. If you can please submit evidence of P2P definitely investigate ASAP. http://bit.ly/1L9QELn

HA
AvatarImg

Hany A.

Computer Hardware, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Great backup and Sync software that replaces a DAS

Reviewed 3 years ago
Pros

Flawless, manual or Automatic (Scheduled or on change) Synchronisation; it can replace a Direct attached storage with RAID 1 configuration; it also displays a summary of the changes from the source to the destination with plenty of criteria like propagate deletions at destination, or choose to leave any deleted file at destination, or even keep the deleted files for a certain period of time in case they are needed again; can be scheduled to automatically synchronise source with destination upon file change or new file addition; multiple Synchronisation or backup jobs can be created;

Cons

it is not easy to arrange the jobs in the required order

MB
AvatarImg

Michael B.

Online Media, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GoodSync has been working very well for me for several years.

Reviewed 5 years ago

Automated backups and consolidated cloud storage software.

Pros

I've been using GoodSync for all kinds of automated local and cloud backups for several years. Any issues I've run into have been minor and when I've contacted customer support they're usually very good about getting back to me with fixes and update me regularly. It's very versatile and reliable software that is pretty easy to set up.

Cons

When updating to new versions automatically, the software sometimes fails and you need to re-install the update manually. Not a huge deal but kind of annoying that it still happens from time to time.

JE
AvatarImg

Joshua E.

E-Learning, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It's What The Name Says: Good!

Reviewed 6 years ago

This software caters to a small niche, and it caters to it well! (Or, "good."). I have yet to find a backup/syncing software that is both powerful and easy. Honestly, I have yet to find many that work  period! While Goodsync is a paid option, it's ridiculously affordable as far as software goes. I highly recommend!

Pros

Cheap. Highly affordable. Customizable (e.g. Create routines, specific sync jobs, etc...) Updated CONSTANTLY. (I don't even say this exaggeratively: I think this software receives more frequent updates than any I know. Which is reassuring with software that you're trusting with daily automated tasks  especially ones likely involving the backup of your life's data.)

Cons

While I think the UI is pretty outstanding relative to the challenge it's trying to solve, it can still be daunting at times. When you're reviewing the sync analysis for thousands upon thousands of files, it seems like there might be a slightly better way to display things to the user to inform them of important notices, etc...

AR
AvatarImg

Verified reviewer

Architecture & Planning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Works as advertised

Reviewed 5 years ago
Pros

Speed, configurability, Cloud Connections, visibility into what it's processing, works in the background, easy to setup

Cons

The inability to start and stop jobs based on a time schedule. Inability to have multiple clients syncing from the same drive/folder without having to re-analyse every time.

MB
AvatarImg

Michael B.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really perfect for keeping files in sync

Reviewed 4 years ago

Keeping local copies of network files on notebooks in sync.

Pros

On our computers I literally have to keep hundreds of gigabytes in sync. GoodSync is almost perfect in this. If wanted, it syncs in the background. E. g. we use Nextcloud as our cloud storage. It works tremendpusly together with it.

Cons

License shifting is a bit difficult since when you want to port a license to a new computer due to hardware change, always ALL licenses of the same purchase have to be reactivated.

FA
AvatarImg

Francis A.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

a robust tool

Reviewed 5 years ago
Pros

when the product is set you can trust him completely. The number of options can satisfy most needs, even the most complex. Backup or synchronizations finally become reliable.

Cons

Some minor translation errors for the French version, but nothing insurmountable.

Vendor response

Thanks for the heads up about the translation issues! If it's not too much of a bother and you don't mind sending them our way, we'll gladly update. If so, you can submit them here: http://bit.ly/1L9QELn. Thanks again!

TM
AvatarImg

Tony M.

Computer Networking, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GoodSync Enterprise backup software is truly a great product, reliable, versatile and efficient!

Reviewed 5 years ago

Reliable backups with great features.

Pros

It provides a number of target options for backup. You can backup or sync to a local drive, a Server, web or to any Windows based device.

Cons

The software is great. However, when you uninstall it for the purpose of installing it on another system, it does not decrement the license count. You have to contact SiberSystems to reset the install count.

mb
AvatarImg

mirco b.

Civil Engineering, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoodSync...is simple the best!

Reviewed 4 years ago
Pros

This software can do all things that you want for a sync software. Is very symple to use and to configure. Also work between web so this is a must!

Cons

I can made a lot of sync programation and i can use in multiple pc station dislocated in multy placement.

vs
AvatarImg

voris s.

Shipbuilding, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Experiences

Reviewed 5 years ago
Pros

Reliable, accurate the server handles multiple connections well

Cons

Sync over slow lines, it takes a lot of time to complete. It would had been a nice feature if we could only sync a specific folder rather than the whole folder structure, when needed Server price... very expensive

WM
AvatarImg

Wendy M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Renewal process is a pain.

Reviewed 5 years ago
Pros

Now that we finally got it working, it is fine! It really does a good job now! It is pretty reliable.

Cons

Took too long to get it up and working correctly. I think you even had to make some minor changes to get it working for us.

ST
AvatarImg

Scott T.

Design, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good backup software at a reasonable price

Reviewed 5 years ago
Pros

Byte level copy. Fast copying. Works on Mac.

Cons

Interface is hard to understand. Only ticket system support. Hard to troubleshoot errors.

JS
AvatarImg

John S.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic. Exactly what I was looking for, and support was quick and helpful.

Reviewed 5 years ago

I was able to keep user directories synced while we moved systems from an old server to a new one so downtime was minimized.

Pros

Peer-to-peer synchronizing large server directories with enough advanced options to allow me to get the maximum throughput.

Cons

Extremely large directories take a long time to analyze. Directories that had a large volume of rapid changes overloaded the server when when syncing was set to Auto: File Change (adding a delay helped)

AR
AvatarImg

Verified reviewer

Retail, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

For Well-Synced Teams

Reviewed 5 years ago
Pros

GoodSync provides feature such as data backup and file and activity log synchronization. GoodSync delivers what it advertised, a good data backup and synchronization. It is fairly easy to use and easy to maneuver around. Not much complications were faced with GoodSync.

Cons

Not many disadvantage were faced with GoodSync. It provided what it promised.

FM
AvatarImg

Fahd M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simple to set up and run as a service

Reviewed 5 years ago
Pros

Ability to run as a service in the background is very useful. Small memory footprint means it runs well on older machines.

Cons

Initial setup is somewhat lengthy The software seems to update itself quite often though this probably reflects ongoing development

AR
AvatarImg

Verified reviewer

Insurance, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It should be named “BestSync” instead

Reviewed 5 years ago
Pros

GoodSync has provided our team with the Sync-ing needs we have been searching for. SetUp was fairly easy, the software was manageable and very user-friendly. Everything was good and it worked as it was advertised. Updates were more than several, which is a great thing, knowing that the creators have every intention to make their product better.

Cons

I've had difficulties with certain file extensions transfers on a few occasions, but it looks like its been sorted out.

AR
AvatarImg

Verified reviewer

Public Safety, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GoodSync

Reviewed 4 years ago
Pros

GoodSync is robust, relatively inexpensive and easy to use.

Cons

Server version of GoodSync is priced a little higher than competitors.

EC
AvatarImg

Ethan C.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Goodsync is great

Reviewed 5 years ago
Pros

What I like most about Goodsync is that it is always reliable when backing up my files. I don't have to worry.

Cons

The thing I like least about Goodsync is that it is slower then the rest. Not sure if it is my connection or the program.

Vendor response

Thanks for taking the time to review GoodSync! If you're experiencing slow transfer speeds, please contact our technical support team so they may investigate. Thank you! https://www.goodsync.com/php/gsss/main?lang=en

AA
AvatarImg

Alexander A.

Hospital & Health Care, 201-500 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Well Designed Product, Many Options

Reviewed 4 years ago

Effectively migrated data from several remote systems into a single storage repository with relative ease, and provided an automated method of cloud backup for that repository. Would definitely recommend this product to others.

Pros

Many, many options, easy to install and configure, low footprint, very fast processing.

Cons

Documentation (in-product) could be better, some options lack much explanation. While it supports Amazon S3, it does NOT support the long term "S3 Glacier" storage options and some of the other S3 storage systems that are available via Amazon. It CAN be done, but has to be backed up to S3 and then migrated via the Amazon console, unlike some competing products. (however the features set is so robust on GoodSync that it's worth the extra steps to use GoodSync).

JS
AvatarImg

Jean-Sebastien T.

Marketing and Advertising, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good Sync

Reviewed 4 years ago

Very good, no complaints overall.

Pros

The syncing works very seamlessly and the integration with AWS was so easy.

Cons

the report capabilities are very limited and require scripting. it would be so much btter if you guys could improve that piece.

Vendor response

We've passed your feedback regarding reports along to the appropriate team for review. Thank you!