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IT Glue vs SuperOps Comparison (2026)

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N-central

4.2

N-sight RMM

4.3

Good recommendations?

IT Glue

SuperOps

Overview

IT Glue is an intelligent Document Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

342

234

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Its password management and sharing features are especially valuable, offering secure credential storage with host-proof encryption and controlled access across teams and clients.”

Jorge S.

IT Systems Analyst

“The platform improves collaboration by giving technicians fast access to standardized documentation, SOPs, configurations, and client information in one place.”

Jorge S.

IT Systems Analyst

“It helps keep passwords, notes, procedures, and client details organized so the team is not digging through random places for information.”

Bobby A.

Technical Support

Pros

“Particularly useful features that save time, cut down on errors, and keep things organised include ticketing, automated workflows, and integrated documentation. ”

Jacob H.

IT Technician

“I want it to perform certain tasks like create scripts or perform certain functions based on a ticket not only reword the tickets verbiage which looks like a robot wrote it.”

Cristo L.

Owner

“Very positive, I can easily administer and manage our computer network, the tool is fast and the remote connection also helps in times of urgency even when I'm in Brazil.”

Rodrigo G.

IT Supervisor

Cons

“A few things: when searching, you cannot tap enter after your search term or an annoying context menu opens that can only be cancelled by pressing escape.”

Matt D.

Support Desk Manager

“The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records.”

Denuka R.

Operations Manager

“The initial time to get going was definitely a lot in our case since we had just a long history of half-hearted documentation and a lot of stale data everywhere.”

Sukhjit S.

System Administrator

Cons

“We can't justify 159USD/month for admin employees or contractors that need extremely minimal use of the platform (timesheet at least/ project / billing / quoting/ etc)”

Nathan B.

VP - Business Development Director

“Sometimes the pace of development can become a problem — they create so many new things that they occasionally don’t fully complete what they’ve previously started, which means some features don’t quite reach their full potential.”

Thomas S.

CIO

“It can be fairly asynchronous, meaning if we don't fix the issue on chat, it might be a few days before we fix it or it might even fall by the wayside.”

David G.

Owner