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ManageEngine Endpoint Central vs BMC Helix ITSM Comparison (2026)
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Good recommendations?
ManageEngine Endpoint Central
5
1.2K
4
562
3
40
2
9
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BMC Helix ITSM
5
40
4
53
3
18
2
4
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Endpoint Central is a unified endpoint management and security platform for IT teams, covering patch management, software deployment, remote desktop, MDM, EDR, NGAV, anti-ransomware, private access, and endpoint security across Windows, macOS, Linux, iOS, Android, and Chrome OS.
BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
1.9K
5
4
3
2
1
1.2K
562
40
9
7
- Value for money
- Ease of use
- Features
- Customer support
4.1
116
5
4
3
2
1
40
53
18
4
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Mohamed Z.
System Administrator
Ilya I.
Cybersecurity Implementation Expert
Richard T.
Security Analyst II
Pros
Aishwarya T.
Salesforce Consultant
Pankaj K.
NOC
Marie J.
Services Architect
Cons
Not enoughreviews yet
Cons
Burak S.
Solution Architect
Marie J.
Services Architect
- Vendor responds to reviews
- Last review10 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features109
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- Application Management
- Application Security
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automatic Patch Deployment
- Automatic Scans
- Behavioral Analytics
- Capacity Management
- Change Management
- Chat/Messaging
- Compliance Management
- Configuration Management
- Continuous Monitoring
- Customizable Reports
- Customization
- Dashboard
- Data Collection
- Data Import/Export
- Data Loss Prevention
- Data Visualization
- Deployment Management
- Device Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Inventory Tracking
- Issue Auditing
- Knowledge Base Management
- License Inventory
- License Management
- License Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Device Management
- Monitoring
- Packaging
- Patch Management
- Patch Prioritization
- Patch Testing
- Policy Management
- Portable License
- Prioritization
- Problem Management
- Product Activation
- Ransomware Protection
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Management
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scheduling
- Search/Filter
- Secure Login
- Security Auditing
- Security Management
- Security Tools
- Self Service Portal
- Service Catalog
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations
- Threat Intelligence
- Threat Protection
- Threat Response
- Trial License
- Two-Factor Authentication
- Usage Tracking/Analytics
- User Management
- VPN
- Vulnerability Management
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Web Threat Management
- Whitelisting/Blacklisting
- Workflow Automation
- Total features18
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- Application Management
- Application Security
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automatic Patch Deployment
- Automatic Scans
- Behavioral Analytics
- Capacity Management
- Change Management
- Chat/Messaging
- Compliance Management
- Configuration Management
- Continuous Monitoring
- Customizable Reports
- Customization
- Dashboard
- Data Collection
- Data Import/Export
- Data Loss Prevention
- Data Visualization
- Deployment Management
- Device Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Inventory Tracking
- Issue Auditing
- Knowledge Base Management
- License Inventory
- License Management
- License Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Device Management
- Monitoring
- Packaging
- Patch Management
- Patch Prioritization
- Patch Testing
- Policy Management
- Portable License
- Prioritization
- Problem Management
- Product Activation
- Ransomware Protection
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Management
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scheduling
- Search/Filter
- Secure Login
- Security Auditing
- Security Management
- Security Tools
- Self Service Portal
- Service Catalog
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Third-Party Integrations
- Threat Intelligence
- Threat Protection
- Threat Response
- Trial License
- Two-Factor Authentication
- Usage Tracking/Analytics
- User Management
- VPN
- Vulnerability Management
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Web Threat Management
- Whitelisting/Blacklisting
- Workflow Automation
Integrations
- Total integrations11
- AssetManage
- Datadog
- Freshservice
- JIRA Service Management
- ManageEngine ADManager Plus
- ManageEngine AssetExplorer
- ManageEngine ServiceDesk Plus
- Nessus
- Sophos Endpoint
- Tenable Vulnerability Management
- Workelevate
- Yurbi
- Total integrations1
- AssetManage
- Datadog
- Freshservice
- JIRA Service Management
- ManageEngine ADManager Plus
- ManageEngine AssetExplorer
- ManageEngine ServiceDesk Plus
- Nessus
- Sophos Endpoint
- Tenable Vulnerability Management
- Workelevate
- Yurbi
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