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ManageEngine OpManager MSP Logo

Redefine multiclient network management with OpManager MSP

Table of Contents

ManageEngine OpManager MSP - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

ManageEngine OpManager MSP overview

What is ManageEngine OpManager MSP?

ManageEngine OpManager MSP is a holistic multiclient network monitoring and management tool that is solely designed for service providers to keep an eye on client network devices. It has a user-friendly GUI, streamlines management tasks, reduces the workload, and aids in gaining optimal performance from client network devices. OpManager MSP's network visualization features offer unified visibility into multiple client networks. You can save resources by automating basic L1 and L2 troubleshooting operations, monotonous maintenance tasks, and analyzing client network performance and trends.

With OpManager MSP's new NCM add-on managed service providers can manage network configurations, compliance without much effort, and identify firmware vulnerabilities to enhance security. This tool reduces the complexity of using multiple tools to manage multi-client networks and varied components of a network.

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Client Network Management

Alert Management

Client Dashboard

User Interface

SNMP Device Management

Do you work for ManageEngine OpManager MSP? Manage this product listing

ManageEngine OpManager MSP’s user interface

Ease of use rating:

ManageEngine OpManager MSP reviews

Overall rating

4.4

/5

75

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.97/10
Rating distribution

5

4

3

2

1

34

38

3

0

0

Pros
“There is a learning curve for some advanced configurations, but once everything is set up, the platform is reliable and helps reduce manual monitoring effort.”
Verified reviewer profile picture

Suraj K.

SR SYSTEM ENGINEEER

“As for the key strengths in OpManager MSP I focused on the detailed fault management and root cause correlation. When one client site went down, the system was capable of following the alert up to its root cause, down to the failed uplink and further to affected areas.”
ZM

Ziad M.

Advertising Manager

“It enables me monitor networks’ status of various clients in real time hence giving me an advantage when it comes to timely detection on potential downtimes.”
AP

ASISH P.

Asst. Manger Sales

Cons
“The negative factor about the mobile app is the absence of some of the features that are present in the desktop version of the app. When dealing with large data sets, loading of performance graphs takes considerable time.”
MA

Murat A.

IT Professor

“The SNMP trap processing delays the alert notifications that is it takes some time to display the alert even during heavy traffic.”
OA

OMAR A.

Senior Professor

“Noticed here collecting interface details using SNMP, but we can’t see detailed information like the number of open TCP connections, resets, and timeouts.”
RM

Rajaguru M.

Manager - Cloud Infrastructure

Who uses ManageEngine OpManager MSP?

Based on 75 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Information Technology and Services
Higher Education
Retail
Construction
Others

Use cases

Managed Service Providers (MSP)
Network Monitoring
Network Management
Server Monitoring
Server Management

ManageEngine OpManager MSP's key features

Most critical features, based on insights from ManageEngine OpManager MSP users:

Remote access/control
Server monitoring
Scheduling

All ManageEngine OpManager MSP features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity monitoring
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Audit trail
Automated scheduling
Automatic backup
Backup and recovery
Bandwidth monitoring
Baseline manager
Build automation
Capacity management
Capacity planning
Change management
Compliance management
Compliance tracking
Configurable workflow
Configuration management
Continuous monitoring
CPU monitoring
Credential management
Customizable dashboard
Customizable reports
Dashboard
Dashboard creation
Database monitoring
Data migration
Data storage management
Data visualization
Device auto discovery
Diagnostic tools
Disaster recovery
Downtime tracking
Drag & drop
Email alerts
Event logs
HIPAA compliant
Incident management
Incident mapping
Inventory management
Issue management
IT asset management
IT asset tracking
Maintenance scheduling
Mobile alerts
Mobile Network Troubleshooting
Monitoring
Multi-Device support
Multi-Location monitoring
Network analysis
Network mapping
Network monitoring
Network provisioning
Performance management
Performance metrics
Performance monitoring
Policy management
Predictive analytics
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Relationship mapping
Remediation management
Remote access/control
Remote monitoring & management
Remote update/installation
Reporting/Analytics
Reporting & statistics
Risk alerts
Role-Based permissions
Scheduling
Search/Filter
Secure data storage
Server monitoring
Simple network management protocol (snmp)
SSL security
Status tracking
Third-Party integration
Third-Party integrations
Threshold alerts
Trend analysis
Troubleshooting
Uptime reporting
User management
Virtualization
Virtual machine monitoring
Visual analytics
Web traffic reporting
Workflow automation
Workflow management

ManageEngine OpManager MSP alternatives

ManageEngine OpManager MSP logo

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Free version
Ease of Use
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ManageEngine OpManager MSP pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Subscription

Empty state illustration for "No pricing info"

No pricing info

Perpetual

Empty state illustration for "No pricing info"

No pricing info

User opinions about ManageEngine OpManager MSP price and value

Value for money rating:

To see what individual users think of ManageEngine OpManager MSP's price and value, check out the review snippets below.

“There is a learning curve for some advanced configurations, but once everything is set up, the platform is reliable and helps reduce manual monitoring effort.”
Verified reviewer profile picture

Suraj K.

SR SYSTEM ENGINEEER

“As for the key strengths in OpManager MSP I focused on the detailed fault management and root cause correlation. When one client site went down, the system was capable of following the alert up to its root cause, down to the failed uplink and further to affected areas.”
ZM

Ziad M.

Advertising Manager

ManageEngine OpManager MSP support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat
Phone Support
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

ManageEngine OpManager MSP FAQs

Q. Who are the typical users of ManageEngine OpManager MSP?

ManageEngine OpManager MSP has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does ManageEngine OpManager MSP offer?

ManageEngine OpManager MSP offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Phone Support, Knowledge Base

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