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Milvus vs Supremo Remote Desktop Comparison (2026)

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Milvus

Supremo Remote Desktop  logo

Supremo Remote Desktop

Overview

Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Supremo offers fast remote access to computers and servers on Windows, macOS, iOS and Android. Screen sharing, multi-monitor support, file transfer, chat and one-click unattended access are included, with encrypted, 2FA-protected sessions, no configuration required and mobile at no extra cost.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

R$

35

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

98

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

298

5

4

3

2

1

257

36

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

447

5

4

3

2

1

316

118

12

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Not enoughreviews yet

Pros

“Being able to access different machines remotely is a game changer!”
DG

Dominick G.

Sr. Post Producer

“The remote user just tells the ID and the Password and you can connect to remote machine.”
SA

Sara A.

Engineer

“you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)”
AE

Adrian E.

IT-Administrator

Cons

Not enoughreviews yet

Cons

“sometimes it crashes and needs to be restarted”
SA

Sara A.

Engineer

“The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method”
IC

Ivan C.

System Administrator

“It often will not connect on the first install, we have to ask clients to close and re-start the software, which makes us look unprofessional.”
DC

Darren C.

Director

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features49
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Assignment Management
  • Automated Routing
  • Call Center Management
  • Capacity Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Compliance
  • Compliance Management
  • Contract/License Management
  • Cross-Platform
  • Cross-Platform Access
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Encryption
  • Diagnostics
  • Email Management
  • File Sharing
  • File Transfer
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Device Access
  • Mobile User Support
  • Monitoring
  • Multi - Session Handling
  • Multi-Channel Communication
  • Multi-Monitor Support
  • Multi-platform support
  • Multiple Monitor Access
  • Prioritization
  • Project Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Issues
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Reboot
  • Remote Update/Installation
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Sharing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Ticket Collaboration
  • Ticket Management
  • Ticket Response User Experience
  • Two-Factor Authentication
  • Unattended Access
  • Usage Information
  • User Management
  • Video Support
  • Workflow
  • Total features53
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Assignment Management
  • Automated Routing
  • Call Center Management
  • Capacity Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Compliance
  • Compliance Management
  • Contract/License Management
  • Cross-Platform
  • Cross-Platform Access
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Encryption
  • Diagnostics
  • Email Management
  • File Sharing
  • File Transfer
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Live Chat
  • Macros/Templated Responses
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Device Access
  • Mobile User Support
  • Monitoring
  • Multi - Session Handling
  • Multi-Channel Communication
  • Multi-Monitor Support
  • Multi-platform support
  • Multiple Monitor Access
  • Prioritization
  • Project Management
  • Queue Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring Issues
  • Release Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Reboot
  • Remote Update/Installation
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Sharing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Ticket Collaboration
  • Ticket Management
  • Ticket Response User Experience
  • Two-Factor Authentication
  • Unattended Access
  • Usage Information
  • User Management
  • Video Support
  • Workflow

Integrations

  • Total integrations1
  • Acronis Cyber Protect
  • Acronis Cyber Protect Cloud
  • Deepser
  • Devolutions PAM
  • Devolutions Server
  • WhatsApp
  • Total integrations5
  • Acronis Cyber Protect
  • Acronis Cyber Protect Cloud
  • Deepser
  • Devolutions PAM
  • Devolutions Server
  • WhatsApp