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OpsGenie vs ilert Comparison (2026)

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OpsGenie logo

OpsGenie

ilert logo

ilert

Overview

Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

ilert is the incident management platform with a built-in AI SRE: alerting, on-call, status pages. Made and hosted in Germany.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

11.55

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

156

5

4

3

2

1

102

50

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.7

65

5

4

3

2

1

44

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“An escalation mechanism that enables making automatic escalation calls to stakeholders allowed us to avoid human errors and to act where the on-call agent did not react.”
JK

Jarosław K.

Director of Support

“It managed to curb alert fatigue – but new users should investigate how it can support JSM – where the ecosystem is headed.”
Verified reviewer profile picture

Suman K.

Senior Data Specialist

“Notifications were fast, escalation rules were easy to adjust, and it integrated well with the systems we already used for monitoring gameplay stability.”
MR

Mathieu R.

Programmeur Jouabilité

Pros

“Having to create enormous, intricate routing policies for distributed, large-scale enterprise networks tends to force the user to perform large, repetitive steps manually in the user interface.”
Verified reviewer profile picture

Pooja S.

Network Operations Manager

“What I liked most about iLert is how easy it made managing on-call schedules and how reliable the alerts were — it really helped us respond to issues quickly without missing anything important.”
us

uthara s.

associate

“really like the easy-to-use notification system, where each user can choose their own preferred notification types.”
Verified reviewer profile picture

Simon S.

IT-Specialist

Cons

“Opegenie's cost can be high for some small businesses and startups”
VJ

Vishal J.

Senior executive

“not native to atlassian, is not very well integrated”
Verified reviewer profile picture

Martynas S.

Operations manager

“There is no SLA Warning or breached graph on the application that is the only con that I've found on my side.”
VS

Vibhu S.

Analyst

Cons

“So my monitoring is pretty much covered with PRTG already, but PRTG does not have very good Notifications functionality.”
SE

Sandra E.

Manager

“Sometimes you get an alert while driving, and by the time you've pulled over to sort it the alert has been escalated due to missed calls.”
KM

Kane M.

Third Line Support Technician

“Mobile sms are horrible, it takes about 1 hour or more to deliver a notification about the ilert.”
ZK

Zuber K.

Senior Devops Engineer

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features60
  • API
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • CPU Monitoring
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Communications Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Integration
  • Email Management
  • Employee Management
  • Event Logs
  • Event Triggered Actions
  • FTP Monitoring
  • File Sharing
  • Generative AI
  • Google Meet Integration
  • Group Scheduling
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • MS Teams Integration
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • On Call Scheduling
  • Prioritization
  • Problem Management
  • Push Notifications
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Remediation Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Root Cause Analysis
  • SMS Messaging
  • Scenario Planning
  • Scheduling
  • Secure Data Storage
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Status Tracking
  • Team Calendars
  • Templates
  • Third-Party Integrations
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Video Conferencing
  • Workflow Management
  • Total features43
  • API
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • CPU Monitoring
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Communications Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Integration
  • Email Management
  • Employee Management
  • Event Logs
  • Event Triggered Actions
  • FTP Monitoring
  • File Sharing
  • Generative AI
  • Google Meet Integration
  • Group Scheduling
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • MS Teams Integration
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • On Call Scheduling
  • Prioritization
  • Problem Management
  • Push Notifications
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Remediation Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Root Cause Analysis
  • SMS Messaging
  • Scenario Planning
  • Scheduling
  • Secure Data Storage
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Status Tracking
  • Team Calendars
  • Templates
  • Third-Party Integrations
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Video Conferencing
  • Workflow Management

Integrations

  • Total integrations79
  • AWS Lambda
  • Airbrake
  • AlertSite Website Performance
  • Amazon CloudWatch
  • Amazon EC2
  • Amazon RDS
  • Amazon SES
  • Apica
  • AppDynamics
  • AppOptics
  • AppSignal
  • Autotask PSA
  • Auvik
  • Bamboo
  • BigPanda
  • Bitbucket
  • Checkmk
  • Cherwell Service Management
  • CircleCI
  • Circonus
  • Cisco Meraki
  • Cloudflare
  • ConnectWise Automate
  • Cortex XSOAR
  • Datadog
  • Discord
  • Dynatrace
  • Elastic Stack
  • Flock
  • Freshdesk
  • Freshservice
  • Ghost Inspector
  • GitHub
  • GitLab
  • Google Cloud
  • Google Cloud Operations Suite
  • Google Workspace
  • Grafana
  • Graylog
  • HashiCorp Consul
  • Honeycomb
  • IBM Instana
  • IXON Cloud
  • Icinga
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kayako
  • Kore
  • Librato
  • Loggly
  • LogicMonitor
  • Looker
  • Magentrix
  • Mattermost
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Teams
  • MongoDB
  • MxToolbox Adaptive Blacklist Monitoring
  • MxToolbox Delivery Center
  • N-central
  • Nagios Core
  • Nagios XI
  • Network Performance Monitor
  • New Relic
  • Okta
  • Opsview Enterprise
  • Orange Logic
  • PRTG
  • Pandora FMS
  • Panopta
  • Papertrail
  • Pingdom
  • Planio
  • Raygun
  • Redmine
  • RingCX
  • Rollbar
  • Salesforce Platform
  • Samsara
  • Sematext Cloud
  • Sensu
  • ServiceNow
  • Site24x7
  • Slack
  • Splunk Enterprise
  • StatusCake
  • StatusHub
  • Statuspage
  • Sumo Logic
  • Sysdig
  • TOPdesk
  • Terraform
  • Track-It!
  • Travis CI
  • Twilio
  • Uptrends
  • ValueOps
  • WhatsUp Gold
  • Workato
  • Zabbix
  • Zammad
  • Zapier
  • Zendesk Suite
  • Zenoss
  • Total integrations53
  • AWS Lambda
  • Airbrake
  • AlertSite Website Performance
  • Amazon CloudWatch
  • Amazon EC2
  • Amazon RDS
  • Amazon SES
  • Apica
  • AppDynamics
  • AppOptics
  • AppSignal
  • Autotask PSA
  • Auvik
  • Bamboo
  • BigPanda
  • Bitbucket
  • Checkmk
  • Cherwell Service Management
  • CircleCI
  • Circonus
  • Cisco Meraki
  • Cloudflare
  • ConnectWise Automate
  • Cortex XSOAR
  • Datadog
  • Discord
  • Dynatrace
  • Elastic Stack
  • Flock
  • Freshdesk
  • Freshservice
  • Ghost Inspector
  • GitHub
  • GitLab
  • Google Cloud
  • Google Cloud Operations Suite
  • Google Workspace
  • Grafana
  • Graylog
  • HashiCorp Consul
  • Honeycomb
  • IBM Instana
  • IXON Cloud
  • Icinga
  • JIRA Service Management
  • Jenkins
  • Jira
  • Kayako
  • Kore
  • Librato
  • Loggly
  • LogicMonitor
  • Looker
  • Magentrix
  • Mattermost
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Teams
  • MongoDB
  • MxToolbox Adaptive Blacklist Monitoring
  • MxToolbox Delivery Center
  • N-central
  • Nagios Core
  • Nagios XI
  • Network Performance Monitor
  • New Relic
  • Okta
  • Opsview Enterprise
  • Orange Logic
  • PRTG
  • Pandora FMS
  • Panopta
  • Papertrail
  • Pingdom
  • Planio
  • Raygun
  • Redmine
  • RingCX
  • Rollbar
  • Salesforce Platform
  • Samsara
  • Sematext Cloud
  • Sensu
  • ServiceNow
  • Site24x7
  • Slack
  • Splunk Enterprise
  • StatusCake
  • StatusHub
  • Statuspage
  • Sumo Logic
  • Sysdig
  • TOPdesk
  • Terraform
  • Track-It!
  • Travis CI
  • Twilio
  • Uptrends
  • ValueOps
  • WhatsUp Gold
  • Workato
  • Zabbix
  • Zammad
  • Zapier
  • Zendesk Suite
  • Zenoss