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OXARI ServiceDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT tickets and problems management solution
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OXARI ServiceDesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: February 2026
OXARI ServiceDesk overview
What is OXARI ServiceDesk?
OXARI ServiceDesk is a comprehensive IT service management (ITSM) and ticketing system designed to streamline support operations, improve service quality, and ensure compliance with SLAs. It enables full control over the incident and request lifecycle—from registration and categorization to resolution and performance reporting. With automation, integrations, and real-time dashboards, OXARI ServiceDesk enables IT teams to deliver transparent and efficient support.
Key features include ticket management for logging, categorizing, and tracking incidents; an automation engine for ticket assignment, notifications, and escalations; and multi-tier support across L1, L2, and L3 levels. The platform offers SLA management to monitor and report service performance, a self-service portal for end-users, and a knowledge base to enhance efficiency with recurring solutions. Real-time dashboards and customizable reporting provide actionable insights, while seamless integrations with OXARI CMDB, Asset Management, LDAP/OpenLDAP directories, and external systems via open API ensure flexibility and connectivity.
Key benefits of using OXARI ServiceDesk
• Reduces resolution time and improves SLA compliance.
• Enhances transparency and user satisfaction with self-service capabilities.
• Provides actionable insights through trend analysis and service reports.
• Scales easily with organizational growth.
Starting price
per month
Alternatives
with better value for money
OXARI ServiceDesk’s user interface
OXARI ServiceDesk reviews
Overall rating
4.9
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.22/10
5
4
3
2
1
8
1
0
0
0
OXARI ServiceDesk's key features
Most critical features, based on insights from OXARI ServiceDesk users:
All OXARI ServiceDesk features
Features rating:
OXARI ServiceDesk alternatives
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Starting from
100
/user
Per month
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OXARI ServiceDesk pricing
Value for money rating:
Starting from
100
/user
Per month
User opinions about OXARI ServiceDesk price and value
Value for money rating:
OXARI ServiceDesk support options
Typical customers
Platforms supported
Support options
Training options
OXARI ServiceDesk FAQs
OXARI ServiceDesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does OXARI ServiceDesk support?
OXARI ServiceDesk supports the following languages:
English, Polish
Q. Does OXARI ServiceDesk offer an API?
Yes, OXARI ServiceDesk has an API available for use.
Q. What level of support does OXARI ServiceDesk offer?
OXARI ServiceDesk offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support