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InvGate Service Management Logo

Web-based IT service desk software

Last updated: March 2026

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InvGate Service Management Alternatives & Competitors (2026)

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud
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InvGate Service Management

0.4

4.1

Value for money

4.5
25
per user/per month

Starting price

17
/per year

0.1

4.4

Functionality

4.5

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite
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InvGate Service Management

0.3

4.2

Value for money

4.5
39
per user/per month

Starting price

17
/per year

0.1

4.4

Functionality

4.5

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

LiveChat logo

AI-based live chat for customer support and sales teams

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LiveChat
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InvGate Service Management
4.5

Value for money

4.5
25
per user/per month

Starting price

17
/per year
4.5

Functionality

4.5

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent
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InvGate Service Management

0.2

4.7

Value for money

4.5
15
per user/per month

Starting price

17
/per year

0.1

4.6

Functionality

4.5

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk
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InvGate Service Management

0.1

4.4

Value for money

4.5
19
per user/per month

Starting price

17
/per year

0.2

4.3

Functionality

4.5

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Milvus logo

IT management system and help desk solution

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Milvus
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InvGate Service Management

0.2

4.7

Value for money

4.5
25
per user/per month

Starting price

17
/per year

0.2

4.7

Functionality

4.5

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Tidio logo

Aill-in-one customer support software with AI features

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Tidio
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InvGate Service Management
4.5

Value for money

4.5
24.17
flat rate/per month

Starting price

17
/per year

0.1

4.6

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk
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InvGate Service Management
4.5

Value for money

4.5
9
per user/per month

Starting price

17
/per year
4.5

Functionality

4.5

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Intercom logo

AI-powered customer service with helpdesk

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Intercom
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InvGate Service Management

0.5

4.0

Value for money

4.5
39
per user/per month

Starting price

17
/per year

0.1

4.4

Functionality

4.5

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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Dynamics 365
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InvGate Service Management

0.4

4.1

Value for money

4.5
50
per user/per month

Starting price

17
/per year

0.2

4.3

Functionality

4.5

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Zoho Assist logo

Cloud-based remote support solution

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Zoho Assist
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InvGate Service Management

0.2

4.7

Value for money

4.5
480
flat rate/per month

Starting price

17
/per year

0.1

4.6

Functionality

4.5

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

HelpDesk logo

Ticketing software for effortless customer support

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HelpDesk
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InvGate Service Management

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

17
/per year

0.1

4.4

Functionality

4.5

Activity Tracking

5/5

API

4.7/5

AI Copilot

4.6/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Salesforce Service Cloud logo

AI powered customer service management platform

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Salesforce Service Cloud
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InvGate Service Management

0.3

4.2

Value for money

4.5
25
per user/per month

Starting price

17
/per year

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management
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InvGate Service Management

0.2

4.3

Value for money

4.5
20
per user/per month

Starting price

17
/per year
4.5

Functionality

4.5

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Yonyx logo

Decision tree driven Interactive guides for customer service

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Yonyx
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InvGate Service Management

0.2

4.7

Value for money

4.5
25
per user/per month

Starting price

17
/per year

0.2

4.7

Functionality

4.5

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Bitrix24 logo

All in one business management workspace

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Bitrix24
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InvGate Service Management

0.3

4.2

Value for money

4.5
61
flat rate/per month

Starting price

17
/per year

0.2

4.3

Functionality

4.5

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport
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InvGate Service Management

0.1

4.4

Value for money

4.5
29
per user/per month

Starting price

17
/per year

0.2

4.3

Functionality

4.5

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Odoo  logo

All-in-one open-source business software

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Odoo
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InvGate Service Management

0.4

4.1

Value for money

4.5
31.1
per user/per month

Starting price

17
/per year

0.3

4.2

Functionality

4.5

Activity Tracking

4.8/5

Accounting Integration

4.4/5

Activity Dashboard

4.3/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Supportbench logo

The Only AI Customer Support Platform

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logo
Supportbench
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InvGate Service Management

0.3

4.8

Value for money

4.5
32
per user/per month

Starting price

17
/per year

0.2

4.7

Functionality

4.5

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

OTRS logo

Helpdesk software for customer service management teams

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OTRS
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InvGate Service Management
4.5

Value for money

4.5
Empty state illustration for "No pricing info"

No pricing info

Starting price

17
/per year

0.1

4.4

Functionality

4.5

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5