App comparison
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InvGate Service Management
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Last updated: November 2026
InvGate Service Management Alternatives & Competitors (2026)
Top 4 free alternatives
Action1
Patching That Just Works
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Application Security
5/5
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
BOSSDesk
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
NinjaOne
Cloud-based unified IT operations platform for MSPs
0.1
Value for money
No pricing info
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
4.6/5
Alerts/Notifications
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Atera IT Management
Cloud-based IT management platform for MSPs
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.7/5
360-Degree Network Visibility
N/A
Access Management
N/A
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
SysAid
Cloud-based AI ITSM & ESM platform for all sizes
Value for money
Starting price
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Escalation
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Freshservice
A complete IT service management (ITSM) tool for business
0.1
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
API
4.3/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.1
Value for money
Starting price
0.1
Functionality
Anomaly/Malware Detection
5/5
Activity Tracking
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.6
Value for money
No pricing info
Starting price
0.3
Functionality
Alerts/Notifications
4/5
Activity Tracking
4/5
API
4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Activity Tracking
4.7/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.1
Functionality
Calendar Management
4.5/5
Anti Virus
4.4/5
Billing & Invoicing
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Value for money
No pricing info
Starting price
0.1
Functionality
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Assignment Management
4.7/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.6
Value for money
No pricing info
Starting price
0.3
Functionality
Audit Trail
4/5
Backup and Recovery
4/5
Data Import/Export
4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
