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InvGate Service Management
5
74
4
28
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service desk software
Last updated: September 2026
InvGate Service Management Alternatives & Competitors (2026)
Top 7 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Agiloft
Cloud-based tool for contract lifecycle management.
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Access Controls/Permissions
4/5
Alerts/Notifications
4/5
Approval Process Control
4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Issuetrak
Issue tracking and workflow automation platform
0.1
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
SysAid
Cloud-based AI ITSM & ESM platform for all sizes
Value for money
Starting price
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Freshservice
A complete IT service management (ITSM) tool for business
0.1
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Zoho CRM
Customer relationship management solution
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Salesforce Service Cloud
AI powered customer service management platform
0.3
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.4
Value for money
Starting price
0.2
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Value for money
Starting price
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.3
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.1
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
4.5/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.4
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
5/5
Activity Dashboard
4/5
Alerts/Notifications
3.3/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
API
5/5
Access Controls/Permissions
4.6/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
0.3
Value for money
Starting price
0.2
Functionality
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Alerts/Escalation
4.8/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Value for money
No pricing info
Starting price
0.1
Functionality
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Assignment Management
4.7/5
Top Features
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
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