App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ServiceNow Problem Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT problem management
Last updated: January 2026
ServiceNow Problem Management Alternatives & Competitors (2026)
Top 10 free alternatives
ManageEngine OpManager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Achieve holistic IT infrastructure monitoring with OpManager
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Compliance Management
5/5
IT Asset Management
5/5
Data Import/Export
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one HR platform for global teams.
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Employee Scheduling
5/5
Employee Engagement
5/5
360 Degree Feedback
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Zoho Sprints
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile project management for software development teams
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Product Roadmapping
5/5
NPS of Customers
5/5
Screen Sharing
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
ManageEngine Key Manager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based SSH key and SSL certificate management solution
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Access Controls/Permissions
5/5
Activity Dashboard
4.5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
SuperOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PSA-RMM PLATFORM FOR MSPs
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
IT Asset Management
5/5
Documentation Management
5/5
Support Ticket Management
4.8/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Plandek
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver software smarter, faster.
0.2
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Reporting/Analytics
5/5
Task Progress Tracking
5/5
Supports Scrum
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
AlertOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident & response management tool for IT & DevOps teams
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Real-Time Notifications
5/5
Alerts/Notifications
5/5
On Call Scheduling
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workload automation and job scheduling orchestration tool
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Mobile Access
5/5
Third-Party Integrations
5/5
Service Level Agreement (SLA) Management
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.6
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cross-platform Patch Management for all sizes of enterprises
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Scheduling
5/5
Search/Filter
5/5
Reporting/Analytics
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Security and Endpoint Management
0.4
Value for money
Starting price
No pricing info
0.2
Functionality
Reporting/Analytics
5/5
Network Wide Management
5/5
Dashboard
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Radically simple cybersecurity.
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Monitoring
5/5
Multi-Protocol
5/5
Access Management
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Application Performance Monitoring
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
IT Monitoring
5/5
Activity Dashboard
5/5
IT Reporting
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Asset Management and Software Asset Management
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Inventory Management
5/5
Asset Tracking
5/5
Workflow Management
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT and SaaS account management & monitoring
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Unified Directory
N/A
Audit Trail
N/A
Credential Management
N/A
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple Network Monitoring & Troubleshooting tool for IT pros
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Real-Time Monitoring
5/5
Server Monitoring
5/5
Network Resource Management
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Centralized, automated, and secure DDI
Value for money
No pricing info
Starting price
No pricing info
Functionality
Compliance Management
4/5
Service Level Agreement (SLA) Management
N/A
Activity Dashboard
N/A
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Endpoint management for desktops, servers & mobile laptops
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
5/5
Help Desk Management
5/5
Reporting/Analytics
5/5
Top Features
Incident Management
5/5
Dashboard
5/5
IT Reporting
4.5/5