App comparison
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ServiceNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
Last updated: January 2026
ServiceNow Alternatives & Competitors (2026)
Top 6 free alternatives

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools


Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Jira
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management and work tracking software


0.1
Value for money
Starting price
0.1
Functionality
Capacity Management
5/5
Campaign Tracking
5/5
Team Collaboration
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes


0.3
Value for money
Starting price
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software


0.2
Value for money
Starting price
0.2
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software


0.1
Value for money
Starting price
0.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

ArboStar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-In-One Business Management Platform: Tree Care Industry


0.6
Value for money
Starting price
0.3
Functionality
Job Management
5/5
Task Management
5/5
Inventory Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

ManageEngine OpManager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Achieve holistic IT infrastructure monitoring with OpManager


0.5
Value for money
Starting price
Functionality
Compliance Management
5/5
IT Asset Management
5/5
Data Import/Export
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Fishbowl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify, automate, and elevate your inventory management


0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Recurring Orders
5/5
For Retail
5/5
Transportation Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software


0.5
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Cycloid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leading, unified Internal Developer Portal and Platform


0.8
Value for money
Starting price
0.5
Functionality
Version Control
5/5
Pipeline Management
5/5
Data Security
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5

Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes


0.2
Value for money
Starting price
0.2
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.1
Value for money
Starting price
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.1
Value for money
Starting price
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.2
Value for money
Starting price
0.2
Functionality
Multi-Cloud Management
4/5
File Sharing
4/5
Encryption
4/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Appointment Scheduling
5/5
Appointment Management
5/5
Client Database
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.3
Value for money
Starting price
Functionality
Database Support
5/5
Website Hosting
5/5
File Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.4
Value for money
Starting price
Functionality
Client Database
5/5
Purchasing & Receiving
5/5
Performance Metrics
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.2
Value for money
Starting price
0.1
Functionality
Database Support
5/5
User Interface
5/5
Iteration Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


0.5
Value for money
Starting price
0.7
Functionality
Scheduling
5/5
Group Scheduling
5/5
Project Management
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


Value for money
Starting price
0.1
Functionality
Web App Development
5/5
Single Sign On
5/5
Projections
5/5
Top Features
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5


