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ServiceNow Logo

ITSM for automation & management of IT enterprise services

Last updated: March 2026

ServiceNow Alternatives & Competitors (2026)

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
ServiceNow
4.2

Value for money

4.2
39
per user/per month

Starting price

100
per user/per month

0.1

4.4

Functionality

4.5

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Milvus logo

IT management system and help desk solution

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logo
Milvus
logo
ServiceNow

0.5

4.7

Value for money

4.2
25
per user/per month

Starting price

100
per user/per month

0.2

4.7

Functionality

4.5

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
ServiceNow

0.2

4.4

Value for money

4.2
19
per user/per month

Starting price

100
per user/per month

0.2

4.3

Functionality

4.5

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Freshservice logo

A complete IT service management (ITSM) tool for business

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logo
Freshservice
logo
ServiceNow

0.2

4.4

Value for money

4.2
29
per user/per month

Starting price

100
per user/per month

0.2

4.3

Functionality

4.5

Analytics

4.5/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Supremo Remote Desktop  logo

Remote assistance, IT professionals, System administrators

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logo
Supremo Remote Desktop
logo
ServiceNow

0.5

4.7

Value for money

4.2
109
flat rate/per year

Starting price

100
per user/per month
4.5

Functionality

4.5

Activity Dashboard

5/5

File Management

5/5

Data Import/Export

4.8/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
ServiceNow

0.1

4.3

Value for money

4.2
20
per user/per month

Starting price

100
per user/per month
4.5

Functionality

4.5

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Atera logo

Cloud and mobile-based IT management platform with AI

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Atera
logo
ServiceNow

0.4

4.6

Value for money

4.2
129
per user/per month

Starting price

100
per user/per month

0.2

4.3

Functionality

4.5

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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logo
SysAid
logo
ServiceNow

0.4

4.6

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

100
per user/per month
4.5

Functionality

4.5

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Desk Manager logo

We orchestrate deals for great results

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logo
Desk Manager
logo
ServiceNow

0.4

4.6

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

100
per user/per month

0.2

4.7

Functionality

4.5

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.5/5

API

4.5/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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logo
BOSSDesk
logo
ServiceNow

0.5

4.7

Value for money

4.2
29
per user/per month

Starting price

100
per user/per month

0.1

4.4

Functionality

4.5

AI Copilot

5/5

Alerts/Notifications

4.6/5

Alerts/Escalation

4.6/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

TeamDynamix logo

IT service management platform

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logo
TeamDynamix
logo
ServiceNow

0.1

4.3

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

100
per user/per month

0.4

4.1

Functionality

4.5

Activity Dashboard

5/5

Asset Lifecycle Management

5/5

Alerts/Notifications

4.6/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

ISL Light logo

Remote support software & unattended remote access

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logo
ISL Light
logo
ServiceNow

0.3

4.5

Value for money

4.2
16.9
/per month

Starting price

100
per user/per month

0.1

4.6

Functionality

4.5

Annotations

4.5/5

API

4.5/5

Access Controls/Permissions

4.5/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

NinjaOne logo

Unified endpoint management & IT automation platform

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logo
NinjaOne
logo
ServiceNow

0.4

4.6

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

100
per user/per month
4.5

Functionality

4.5

Activity Tracking

5/5

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Deepser logo

IT service desk, CRM, and asset management software

learn more
logo
Deepser
logo
ServiceNow

0.1

4.3

Value for money

4.2
35
per user/per month

Starting price

100
per user/per month

0.1

4.6

Functionality

4.5

Asset Tracking

5/5

Alerts/Notifications

4.5/5

API

4.3/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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logo
ConnectWise PSA
logo
ServiceNow

0.4

3.8

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

100
per user/per month

0.4

4.1

Functionality

4.5

API

4.5/5

Activity Tracking

4/5

Alerts/Notifications

4/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
logo
SolarWinds Service Desk
logo
ServiceNow

0.3

4.5

Value for money

4.2
39
per user/per month

Starting price

100
per user/per month

0.1

4.4

Functionality

4.5

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

TeamViewer ONE logo

Remote support, remote access & device management software

learn more
logo
TeamViewer ONE
logo
ServiceNow

0.2

4.4

Value for money

4.2
24.9
flat rate/per month

Starting price

100
per user/per month

0.1

4.6

Functionality

4.5

Anomaly/Malware Detection

5/5

Activity Tracking

4.6/5

Access Controls/Permissions

4.5/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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logo
ServiceTonic
logo
ServiceNow

0.8

5.0

Value for money

4.2
20
/per month

Starting price

100
per user/per month

0.5

5.0

Functionality

4.5

Activity Dashboard

5/5

Alerts/Escalation

5/5

Access Controls/Permissions

N/A

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
logo
Alloy Navigator
logo
ServiceNow

0.3

4.5

Value for money

4.2
19
per user/per month

Starting price

100
per user/per month
4.5

Functionality

4.5

Alerts/Escalation

5/5

Activity Dashboard

4/5

Access Controls/Permissions

N/A

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Spiceworks Cloud Help Desk logo

Server and website monitoring software

learn more
logo
Spiceworks Cloud Help Desk
logo
ServiceNow

0.4

4.6

Value for money

4.2
6
per user/per month

Starting price

100
per user/per month

0.3

4.2

Functionality

4.5

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Top Features

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5