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Greenlight Guru Clinical Logo

Electronic data capture solution for the medtech industry

Greenlight Guru Clinical Pricing, Features, Reviews and Alternatives

Greenlight Guru Clinical FAQs

Q. What type of pricing plans does Greenlight Guru Clinical offer?

Greenlight Guru Clinical has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Greenlight Guru Clinical?

Greenlight Guru Clinical has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Greenlight Guru Clinical support?

Greenlight Guru Clinical supports the following languages:
English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish


Q. Does Greenlight Guru Clinical offer an API?

Yes, Greenlight Guru Clinical has an API available for use.


Q. What level of support does Greenlight Guru Clinical offer?

Greenlight Guru Clinical offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Greenlight Guru Clinical product overview

What is Greenlight Guru Clinical?

Greenlight Guru Clinical is an electronic data capture software designed to help businesses in the medtech industry collect data from clinical investigations and post-market clinical follow-ups (PMCF). The platform offers predefined templates and QA files, which enable organizations to ensure compliance with several requirements such as General Data Protection Regulation (GDPR), International Organization for Standardization (ISO) 14155:2020, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

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Greenlight Guru Clinical pricing information

Value for money

4.7

/5

72

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Greenlight Guru Clinical features

Functionality

4.0

/5

72

Total features

39

1 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Activity Dashboard
Data Import/Export
Data Visualization

Functionality contenders

Greenlight Guru Clinical users reviews

Overall Rating

4.4

/5

72

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

33

36

2

1

0

Pros
Smart-Trial then also gives you the possibility to integrate your own processes and products with it through their API, that is absolutely awesome and was very important for our trial.
Excellent customer support, the SMART-TRIAL team is always available, happy to help and eager to constantly improve their product in response to your feedback.
Fantastic piece of software which has made the data collection part of my study a seamless process. I would highly recommend.
Cons
Our users complain that its long and difficult to register and use the system, but we couldn't identify the specific problem. Sometimes it takes many steps to define something.
The lack of basic eCRF functionalities such as, alerts and logical checks. A bit awkward when navigating, cannot not go back and forth very easily.
The software was a bit slow, so moving from one screen to the next took time and seem to have a lag.

Overall rating contenders

SP
AvatarImg

Susan P.

Medical Devices, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very Well Done

Reviewed 2 months ago

I have enjoyed working with Greenlight Guru, I love the webinars and the training videos, so helpful

Pros

I like the ease of building, and the support received. The response time from the help desk is second to none.

Cons

It would be nice to have another table set up option.

NN
AvatarImg

Nihal N.

Medical Devices, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Greenlight Guru Clinical experiences

Reviewed 2 months ago

It has been very easy to learn how to create forms in Greenlight Guru Clinical. The staff involved in training us were very helpful not only during organised training sessions but also via email where they were very quick to answer any questions we had. They have been key in making sure everything has been done efficiently when time is valuable.

Pros

It is very easy to design Electronic Case Report Forms using Greenlight Guru Clinical. The variety of question and answer types has made it very quick and efficient to tailor forms to how we want them to be presented. Other features such as adding validation rules are also very easily implemented making the process very straightforward.

Cons

Reminders for participants to complete forms are currently sent automatically, it would be ideal if reminders could be sent manually too.

BA
AvatarImg

Britta A.

Medical Devices, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

-

Reviewed 2 years ago

System has not been working well. Problem to login and issues to open forms - connection is very bad. I received this message "something went wrong, please try again in few minutes" - all day long!

Pros

At the moment I am unhappy with this system.

Cons

The system worked well before the last update. Since 5 weeks the study personnel have problems with the system.

Vendor response

Thank you for your honest review, it's highly appreciated. The issues you have experienced are very rare, and we have not been able to recreate them on our end, as they may be locally rooted. We have tried to reach out multiple times with technical support to solve your issues, but this was declined - please reach out to our support if you experience this again, and we will assist you out right away.

NH
AvatarImg

Nishat H.

Hospital & Health Care, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Platform with minor improvements still needed

Reviewed 2 months ago

Overall I would say customer service support was very good and I was easily able to pull out important data. I would only say that during set-up, I would spend extra time to ensure all the forms are accurate and create individual forms

Pros

I enjoyed how user friendly the platform was and the ease of creating reports was an excellent feature

Cons

I did not like that forms were not individually created. This created a lot of issues for us in the long run, as when you want to edit a single form at a certain timepoint, it ends up changing all the timepoints that use this same form

JT
AvatarImg

Joshua T.

Research, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Efficient and Effective

Reviewed 2 months ago

My overall experience with Greenlight Guru Clinical is a positive one. Out of many data capture platforms I have used, it certainly ranks highly amongst the most efficient and effective.

Pros

The user-friendly nature of the platform makes training sites easier. From a CRA perspective, I have received less queries from sites regarding navigating the eCRF.

Cons

The lack of in-depth monitoring reports makes it difficult to generate detailed overview of data points.

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