SpiderOak Pricing, Features, Reviews & Comparison of Alternatives

Pros
The price point and zero knowledge promise were the selling points to us (which I think has been renamed or removed since we deployed 2 years ago).

Cons
As part of our DRP Groups was supposed to allow us to recovered users files quickly and effortless. Yet when we've had to enact a backup due to hardware failure on users machines - Groups often got stuck in the syndication process and endlessly looped itself. SpiderOak at the time has/had no telephone support or livechat resorting to emails which often took over 24hours to reply to. Costing us in productivity and work stoppages. When it has worked, it's taken a painfully long time. Deployment isn't even standardized as they've changed the software version without rolling out notices to current users or admins. Therefore half the org is on one version and some are on another with no sort of update feature built into the software.

Rating breakdown

Likelihood to recommend: 2/10

Pros
It is very easy to navigate and setup only specific directories, files and folders on any device you want to have backed up to the cloud safely and without any further user action.

Cons
You have to install on every device you want to backup and it takes quite awhile on the initial software install since it scans everything you currently have backing up on all other devices before the installation is complete.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The setup is simple and within a matter of minutes your backing up your email and data files. Great way to stay secure against ransomware.

Cons
Software backs up your files and data but removes the option to pick and choose what items you want to backup. And if you choose the minimum plan, it's only a matter of time before it backs up useless items that you don't need backup. Good for users who are not technical or don't know what to backup.

Rating breakdown

Likelihood to recommend: 5/10

Pros
I prefer to use spideroak groups because of its robust privacy and security features. I can store my work online, and share with my collaborators, without being concerned about security issues.

Cons
I have no negative feedback about spideroak groups.

Rating breakdown

Likelihood to recommend: 10/10

Pros
SpiderOak offers end-to-end encrypted cloud storage, with easy to use client. It advocates secure-by-default principle, which puts the most of the security burden on the default system setup rather than user dependent setup. It's been recommended

Cons
Consumes space very quickly due to versioning. Pricing (beyond free trial) isn't the most competitive among it's rivals

Rating breakdown

Likelihood to recommend: 8/10