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SpiderOak

4.1
(10)

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Online backup, data sync and file sharing solution

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(2)

SpiderOak Pricing, Features, Reviews and Alternatives

SpiderOak FAQs

Q. What type of pricing plans does SpiderOak offer?

SpiderOak has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of SpiderOak?

SpiderOak has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business

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Q. What languages does SpiderOak support?

SpiderOak supports the following languages:
English

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Q. Does SpiderOak support mobile devices?

SpiderOak supports the following devices:
Android

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Q. Does SpiderOak offer an API?

No, SpiderOak does not have an API available.

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Q. What level of support does SpiderOak offer?

SpiderOak offers the following support options:
FAQs/Forum, Knowledge Base

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SpiderOak product overview

Price starts from

10

Per month

What is SpiderOak?

SpiderOak provides an easy, secure and consolidated free online backup, sync, sharing, access & storage solution for Windows, Mac OS X, and Linux (Ubuntu, Debian & Fedora)

Key benefits of using SpiderOak

SpiderOak provides an easy, secure and consolidated free online backup, sync, sharing, access & storage solution for Windows, Mac OS X, and Linux (Ubuntu, Debian & Fedora)
See Plans and PricingDownload SpiderOak Client

* Access all your data in one de-duplicated location
* Configurable multi-platform synchronization
* Preserve all historical versions & deleted files
* Share folders instantly in web ShareRooms w / RSS
* Retrieve files from any internet-connected device
* Comprehensive 'zero-knowledge' data encryption
* 2 GBs Free / $10 per 100 GBs / Unlimited devices

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online

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SpiderOak pricing information

Value for money

4.3

/5

10

Starting from

10

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SpiderOak features

Functionality

3.6

/5

10

Total features

4

4 categories

Most valued features by users

Backup Log
Backup Scheduling
Incremental Backup
Secure Data Storage

Functionality contenders

SpiderOak users reviews

Overall Rating

4.1

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.2/10
Rating distribution

5

4

3

2

1

4

3

3

0

0

Pros
The fact it stores my data safely and accurately is the most attractive quality I can give to SpiderOak.
The excellent privacy features help make this a premier backup service for businesses.
SpiderOak: A Reliable Solid Secure Backup Service.
Cons
Yet when we've had to enact a backup due to hardware failure on users machines - Groups often got stuck in the syndication process and endlessly looped itself.
Therefore half the org is on one version and some are on another with no sort of update feature built into the software.
I have no negative feedback about spideroak groups.

Overall rating contenders

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Muhammad Akash K.

Writing and Editing, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spider Oak

Reviewed 7 months ago

It was awesome.

Pros

It is very good as it provides strong privacy features It supports an unlimited number of computers per count. Provide 21 day free trial.

Cons

Its free version is not available. It does not provide a mobile app for its users.

RW
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Roger W.

Writing and Editing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SpiderOak: A Reliable Solid Secure Backup Service

Reviewed 4 months ago

Another thing with this software that makes it so valuable is to simply set it up one time, it it just keeps working. It's reliable. There has been the odd time where I've needed to access the backup for one file, as well as a complete restore. It's never let me down. Will the initial price seemed a bit high to me, I quickly realized that the ability to add multiple computers made it very worthwhile. In two words: Reliable, solid. I'd recommend SpiderOak.

Pros

The excellent privacy features help make this a premier backup service for businesses. Also that my account allows an unlimited number of computers also provides the benefit of ensuring all data is backed up, everywhere. I can even go back to an earlier version of a specific file, in case there's an issue with a recent file version. Another particular "win" with this software, is that I'm able to adjust folder sync options, to better match my business needs. The application works well, is well designed, and in my opinion, very intuitive.

Cons

Some things I'd like to see added, is bringing back the mobile app - I appreciate most might not get as much use out of it, but would be nice to see. Regardless this software backups up all files, with privacy, and does it well!

JO
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Jens Olaf K.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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A backup solution which is now a bit behind

Reviewed 4 months ago

For a couple of years it was a satisfying cloud backup solution. And the support was always very friendly and helpful. But when I ran into difficult problems with the integrity of my backups when I added a new device, it was just too time-consuming.

Pros

The value for money aspect was the best for SpiderOak One a couple of years ago: I was able to secure a promo offer for unlimited cloud spacefor just 149 USD/yr. Unbeatable back then. And of course the zero knowledge technology ...

Cons

The UI is outdated and the whole managing of the backup is extremely cumbersome.

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Brandon G.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very easy to setup and start back ups to the cloud

Reviewed 5 years ago

We know our files and directories that we don't want to lose are safely backed up and retrievable at any time on any device if needed. It is especially helpful to have this cloud based with all the ransom ware out there.

Pros

It is very easy to navigate and setup only specific directories, files and folders on any device you want to have backed up to the cloud safely and without any further user action.

Cons

You have to install on every device you want to backup and it takes quite awhile on the initial software install since it scans everything you currently have backing up on all other devices before the installation is complete.

AR
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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent

Reviewed 4 years ago
Pros

I prefer to use spideroak groups because of its robust privacy and security features. I can store my work online, and share with my collaborators, without being concerned about security issues.

Cons

I have no negative feedback about spideroak groups.

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