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SpiderOak

Online backup, data sync and file sharing solution

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SpiderOak Pricing, Features, Reviews and Alternatives

SpiderOak product overview

Price starts from

$

10

/momonth

What is SpiderOak?

SpiderOak provides an easy, secure and consolidated free online backup, sync, sharing, access & storage solution for Windows, Mac OS X, and Linux (Ubuntu, Debian & Fedora)

Key benefits of using SpiderOak

SpiderOak provides an easy, secure and consolidated free online backup, sync, sharing, access & storage solution for Windows, Mac OS X, and Linux (Ubuntu, Debian & Fedora)
See Plans and PricingDownload SpiderOak Client

* Access all your data in one de-duplicated location
* Configurable multi-platform synchronization
* Preserve all historical versions & deleted files
* Share folders instantly in web ShareRooms w / RSS
* Retrieve files from any internet-connected device
* Comprehensive 'zero-knowledge' data encryption
* 2 GBs Free / $10 per 100 GBs / Unlimited devices

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online

SpiderOak pricing information

Value for money

4.2

/5

6

Price starts from

$

10

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SpiderOak features

Functionality

3.5

/5

6
Total Features7 4 categories

Most valued features by users

Retention Policy
Backup Scheduling
Multiple System Support
Backup Log
Incremental Backup
Secure Data Storage
Multiple Format Support

Functionality contenders

SpiderOak users reviews

Overall rating

4.0

/5

6

Positive reviews

67%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

2

2

2

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent

Reviewed 3 years ago
Pros

I prefer to use spideroak groups because of its robust privacy and security features. I can store my work online, and share with my collaborators, without being concerned about security issues.

Cons

I have no negative feedback about spideroak groups.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very easy to setup and start back ups to the cloud

Reviewed 4 years ago

We know our files and directories that we don't want to lose are safely backed up and retrievable at any time on any device if needed. It is especially helpful to have this cloud based with all the ransom ware out there.

Pros

It is very easy to navigate and setup only specific directories, files and folders on any device you want to have backed up to the cloud safely and without any further user action.

Cons

You have to install on every device you want to backup and it takes quite awhile on the initial software install since it scans everything you currently have backing up on all other devices before the installation is complete.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Buggy interface and constant issues when you need it to work.

Reviewed 4 years ago

DRP benefits with a headache

Pros

The price point and zero knowledge promise were the selling points to us (which I think has been renamed or removed since we deployed 2 years ago).

Cons

As part of our DRP Groups was supposed to allow us to recovered users files quickly and effortless. Yet when we've had to enact a backup due to hardware failure on users machines - Groups often got stuck in the syndication process and endlessly looped itself. SpiderOak at the time has/had no telephone support or livechat resorting to emails which often took over 24hours to reply to. Costing us in productivity and work stoppages. When it has worked, it's taken a painfully long time. Deployment isn't even standardized as they've changed the software version without rolling out notices to current users or admins. Therefore half the org is on one version and some are on another with no sort of update feature built into the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Secure and reliable cloud storage

Reviewed 4 years ago
Pros

SpiderOak offers end-to-end encrypted cloud storage, with easy to use client. It advocates secure-by-default principle, which puts the most of the security burden on the default system setup rather than user dependent setup. It's been recommended

Cons

Consumes space very quickly due to versioning. Pricing (beyond free trial) isn't the most competitive among it's rivals

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zero-knowledge privacy

Reviewed 2 years ago
Pros

When you create your account and install the desktop application, you move the files to your local folder. This way, files are encrypted before they are uploaded to SpiderOak servers. This means that your data is only accessible to you because the encryption key is unique to your local computer.

Cons

Offers less inadequate integration than competitors

SpiderOak FAQs and common questions

SpiderOak has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available


SpiderOak has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


SpiderOak supports the following languages:
English


No, SpiderOak does not have an API available.


SpiderOak offers the following support options:
FAQs/Forum, Knowledge Base

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