SpiderOak Pricing, Features, Reviews & Comparison of Alternatives

SpiderOak

Online backup, data sync and file sharing solution

4.0/5 (6 reviews)

SpiderOak overview

What is SpiderOak?

SpiderOak provides an easy, secure and consolidated free online backup, sync, sharing, access & storage solution for Windows, Mac OS X, and Linux (Ubuntu, Debian & Fedora)

Pricing

Starting from
$10/month
Pricing options
Free
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
SpiderOak screenshot: Online File StorageSpiderOak Free Online Backup, Online Sync, Share & Storage

SpiderOak reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.5
  3.7
  3.2
Anonymous

Excellent

Used daily for 2+ years
Reviewed 2018-11-03
Review Source: Capterra

Pros
I prefer to use spideroak groups because of its robust privacy and security features. I can store my work online, and share with my collaborators, without being concerned about security issues.

Cons
I have no negative feedback about spideroak groups.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Brandon Gauntt

Very easy to setup and start back ups to the cloud

Used daily for 1-2 years
Reviewed 2018-02-15
Review Source: Capterra

We know our files and directories that we don't want to lose are safely backed up and retrievable at any time on any device if needed. It is especially helpful to have this cloud based with all the ransom ware out there.

Pros
It is very easy to navigate and setup only specific directories, files and folders on any device you want to have backed up to the cloud safely and without any further user action.

Cons
You have to install on every device you want to backup and it takes quite awhile on the initial software install since it scans everything you currently have backing up on all other devices before the installation is complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Robert Barlow

Buggy interface and constant issues when you need it to work.

Used daily for 2+ years
Reviewed 2018-07-12
Review Source: Capterra

DRP benefits with a headache

Pros
The price point and zero knowledge promise were the selling points to us (which I think has been renamed or removed since we deployed 2 years ago).

Cons
As part of our DRP Groups was supposed to allow us to recovered users files quickly and effortless. Yet when we've had to enact a backup due to hardware failure on users machines - Groups often got stuck in the syndication process and endlessly looped itself. SpiderOak at the time has/had no telephone support or livechat resorting to emails which often took over 24hours to reply to. Costing us in productivity and work stoppages. When it has worked, it's taken a painfully long time. Deployment isn't even standardized as they've changed the software version without rolling out notices to current users or admins. Therefore half the org is on one version and some are on another with no sort of update feature built into the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Anonymous

Secure and reliable cloud storage

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: GetApp

Pros
SpiderOak offers end-to-end encrypted cloud storage, with easy to use client. It advocates secure-by-default principle, which puts the most of the security burden on the default system setup rather than user dependent setup. It's been recommended

Cons
Consumes space very quickly due to versioning. Pricing (beyond free trial) isn't the most competitive among it's rivals

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Zero-knowledge privacy

Used weekly for less than 6 months
Reviewed 2020-01-03
Review Source: Capterra

Pros
When you create your account and install the desktop application, you move the files to your local folder. This way, files are encrypted before they are uploaded to SpiderOak servers. This means that your data is only accessible to you because the encryption key is unique to your local computer.

Cons
Offers less inadequate integration than competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SpiderOak pricing

Starting from
$10/month
Pricing options
Free
Subscription
View Pricing Plans

$10/month or $100 year per 100GB storage. Discounts for Students and Open License program for institutions and corporations.

SpiderOak features

API (375 other apps)
Access Control (150 other apps)
Activity Dashboard (202 other apps)
Activity Tracking (105 other apps)
Alerts / Escalation (108 other apps)
Auditing (107 other apps)
Automatic Notifications (152 other apps)
Collaboration Tools (105 other apps)
Compliance Management (110 other apps)
Data Import/Export (139 other apps)
Data Visualization (100 other apps)
Drag & Drop Interface (110 other apps)
Monitoring (250 other apps)
Permission Management (95 other apps)
Real Time Data (100 other apps)
Real Time Monitoring (125 other apps)
Reporting & Statistics (152 other apps)
Role-Based Permissions (95 other apps)
Third Party Integration (202 other apps)
Workflow Management (129 other apps)

Videos and tutorials

Additional information for SpiderOak

Key features of SpiderOak

  • Access all your data in one de-duplicated location
  • Configurable multi-platform synchronization
  • Preserve all historical versions & deleted files
  • Share folders instantly in web ShareRooms w / RSS
  • Retrieve files from any internet-connected device
  • Comprehensive 'zero-knowledge' data encryption
  • 2 GBs Free for life / $10 per 100 GBs / Unlimited devices
  • Mobile client access via IOS/Android
View All Features

Benefits

SpiderOak provides an easy, secure and consolidated free online backup, sync, sharing, access & storage solution for Windows, Mac OS X, and Linux (Ubuntu, Debian & Fedora)
See Plans and PricingDownload SpiderOak Client

* Access all your data in one de-duplicated location
* Configurable multi-platform synchronization
* Preserve all historical versions & deleted files
* Share folders instantly in web ShareRooms w / RSS
* Retrieve files from any internet-connected device
* Comprehensive 'zero-knowledge' data encryption
* 2 GBs Free / $10 per 100 GBs / Unlimited devices