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IDrive

Cloud backup and storage service for PC, mobile, and servers

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IDrive Pricing, Features, Reviews and Alternatives

IDrive product overview

Price starts from

79.50

Per year

Flat Rate

What is IDrive?

IDrive offers a backup and storage service with a desktop client and mobile apps for corporate users. It also offers image-based mobile, external hard drive, and hybrid backups with network-attached storage (NAS). Available for Windows and Mac computers, it accommodates the needs of most modern SMBs. Unlike most backup apps that serve only as remote portals for desktops, it offers Android and iOS apps for backing up mobile devices.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Knowledge Base

Training options

Webinars
Live Online
Documentation
Videos

IDrive pricing information

Value for money

4.7

/5

330

Starting from

79.50

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

IDrive features

Functionality

4.4

/5

330

Total features

44

5 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
Monitoring
Alerts/Notifications
Reporting & Statistics
Policy Management
Activity Tracking
User Management

IDrive users reviews

Overall Rating

4.5

/5

330

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

214

92

14

4

6

Pros
I am happy with the value. So long as you don't expect any wow factor in speed, customer service, and snag free customized setup, I would recommend to anyone looking for a value service.

MF

Matthew F.

With cloud storage pricing increasing, IDrive offers a great solution for those looking to switch over to their platform. They offer awesome deals for users that are first time users.
AvatarImg

Tony B.

There's nothing like automated backup, so this is one of many good choices that accomplish this, hands-off once you set it up properly.

AR

Anonymous Reviewer

Cons
Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.
AvatarImg

William V.

Most of the time the backup works as it should. Other times it fails to back up to the cloud my files/folders.

PY

Paul Y.

The feature missing that I would want the most is continuous backup. The scheduler allows a daily, and weekly backup and hourly backup only.

DM

David M.

Overall Rating

Excellent backup program

Reviewed 6 months ago

Transcript

Gerald : My name is Gerald. I'm a freelance television and film script writer with my own company. My...

KH
AvatarImg

Kevin H.

System Administrator

Law Practice, 51-200 employees

Review source

Overall Rating

We are new users for this service

Reviewed a year ago

Transcript

Kevin H.: Hi, I'm Kevin, I'm a systems administrator and I give iDrive a five out of five, and for more...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to configure on a Synology NAS to backup to the Cloud

Reviewed 3 months ago

This was an excellent experience, from signing up to installing -- the whole process took hardly any time.

Pros

I loved the fact that there is a native app available for our Synology DS220+ NAS. This app made installing and backing up our data very simple.

Cons

It's mildly irritating to have to login to iDrive from the Synology dashboard each time I visit the status page.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A backup platform that doesn't quite work as a cloud storage solution.

Reviewed a month ago

I've been wanting to back up my image archive for a few years now, after a few scary experiences with FreeNas and TrueNas. I'm just a small photo business with around 30TB of assets and yet the likes of Google and Amazon treat me like I'm Nasa and want to sell me enterprise-level solutions. I don't have time to wade through their incomprehensible marketing and no need for their features, just a little...

Pros

Good initial space allocation that is suited to the needs of content creators. Great price. Simple to use once set up.

Cons

Designed for backup so all its features want to mirror what's on your server / workstation. It doesn't work very flexibly as a stand-alone cloud drive. You can't manage your files once in the cloud with the same flexibility as an OS. The website doesn't state how much the product costs after the introductory offer which I'm sure holds a lot of people back. There is no feature to expand storage on personal accounts beyond the original 10TB offered as of May 2022.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not Liking iDrive So Far

Reviewed a month ago

I have had this product for over a week, scheduled backups on the first day, and only today am actually backing anything up. This may prove to be a good service in the long run, but my initial impression is negative. A backup program should back up the files you tell it to, and if it fails during that process it should have features to alert you to this fact, rather than make you intuit it on your own.

Pros

I think the price is reasonable, and according to many reviews this is a solid, simple service to use. The install was fast and easy, and the setup (initially) seemed straightforward.

Cons

My first frustration with the software was that it apparently doesn't do backups when a computer is not fully active. If you are trying to back up a laptop, this can make the schedule feature pointless, as there's no predictable time of day when you will definitely have your laptop open for hours at a stretch. iDrive seems to indicate that there is a feature that resumes paused backups, but I haven't...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good price for cloud backup and intuitive interface.

Reviewed 16 days ago

I was a little concerned because their introductory price seemed too good to be true… but the service is great and the current annual fee at renewal seems very reasonable.

Pros

I am paranoid about having everything backed up with redundancies. I save everything in a digital format— all of my old family photos have been scanned high res and fixed, family movies, legal and personal documents, my music, receipts, owner’s manuals, etc. The software interface is very intuitive and was easy to set up which folders I wanted backed up. The software seems to use less computer resources and CPU then other cloud service I have tried.

Cons

No complaints. The software is efficient and intuitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IDrive system backup/storage

Reviewed 2 months ago

It's been great. I really honestly have no complaints. I've been able to back up all of my existing cloud drives, my backup harddrives, my normal harddrive, my phone, literally everything fits onto this one cloud storage service and I still have room for more.

Pros

I can flash over my entire computer if I need to, my files are automatically kept up to date so I don't have to worry about losing anything ever, and I can put as many devices into my storage as I want. This means my phone, my laptop, my desktop, my work computer, all of it, all in one place. It's great.

Cons

I'm not really one to hold back on my opinion of things, but I honestly can't find anything I really dislike about this product. I mean... maybe the time it took for the initial backup? Took over 12 hours to backup my entire computer worth of about 90gigs of files. But I can't really complain about that even, that seems just about fair since I was using my computer the entire time without any disruption to my normal functionality or speed.

IDrive FAQs and common questions

Q. What type of pricing plans does IDrive offer?

IDrive has the following pricing plans:
Starting from: $79.50/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of IDrive?

IDrive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. Does IDrive support mobile devices?

IDrive supports the following devices:
Android, iPad, iPhone


Q. Does IDrive offer an API?

No, IDrive does not have an API available.


Q. What level of support does IDrive offer?

IDrive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base

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