App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

IDrive Logo
IDrive
4.6
(1K)

Write a review

Cloud backup and storage service for PC, mobile, and servers

visit website

(11)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

IDrive Pricing, Features, Reviews and Alternatives

IDrive product overview

Price starts from

99.50

Per year

Flat Rate

What is IDrive?

IDrive offers a backup and storage service with a desktop client and mobile apps for corporate users. It also offers image-based mobile, external hard drive, and hybrid backups with network-attached storage (NAS). Available for Windows and Mac computers, it accommodates the needs of most modern SMBs. Unlike most backup apps that serve only as remote portals for desktops, it offers Android and iOS apps for backing up mobile devices.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Knowledge Base

Training options

Webinars
Live Online
Documentation
Videos

IDrive pricing information

Value for money

4.7

/5

1K

Starting from

99.50

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

IDrive features

Functionality

4.5

/5

1K

Total features

45

5 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring
Policy Management
Activity Tracking
User Management

IDrive users reviews

Overall Rating

4.6

/5

1K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

726

223

41

8

19

Pros
Express Backup with free physical hardware shipment for initial backup was awesome and convenient. Ability to integrate with Synology DSM is important.
I am happy with the value. So long as you don't expect any wow factor in speed, customer service, and snag free customized setup, I would recommend to anyone looking for a value service.
With cloud storage pricing increasing, IDrive offers a great solution for those looking to switch over to their platform. They offer awesome deals for users that are first time users.
Cons
Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.
Most of the time the backup works as it should. Other times it fails to back up to the cloud my files/folders.
The feature missing that I would want the most is continuous backup. The scheduler allows a daily, and weekly backup and hourly backup only.
SJ
AvatarImg

Sandi J.

CEO

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Wow! Impressed!

Reviewed 2 years ago

Transcript

Sandy: Hi. My name is Sandy, and I am a CEO and I give IDrive a five. For more reviews like this, see...

AvatarImg
AvatarImg

Gerald W.

Scriptwriter

Entertainment, self-employed

Review source

Overall Rating

Excellent backup program

Reviewed 2 years ago

Transcript

Gerald : My name is Gerald. I'm a freelance television and film script writer with my own company. My...

AvatarImg
AvatarImg

Christopher F.

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great value solution

Reviewed a year ago

Ideal solution for accessing files remotely using different pc's.

Pros

Easy to setup both syncing/backup and access as a cloud storage via a web browser.

Cons

You are not able to bulk download files or folder from the cloud storage (only recovery of sync backups)

HH
AvatarImg

Holly H.

Animation, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

iDrive is the best value!

Reviewed 22 days ago

I'm a digital artist and it's essential that I use an online backup for my work, as I'd lose everything if my backup failed, was somehow destroyed, etc. I had been paying $30 a month to backup two computers for years when I discovered iDrive! My other service had constant inexplicable failures and I was always troubleshooting issues. iDrive is MUCH cheaper, more efficient, you can backup unlimited computers, and all I did was select what drives on my computers I needed to backup and it was all completed and updated without issue. I wish I had this years ago! I highly recommend it for anyone that needs to ensure safe backups and doesn't want to waste time problem solving or waste money.

Pros

Efficient, ease of use, folders backed up immediately with no problems, MUCH cheaper than previous service used, larger storage capacity, unlimited computers, automatically backs up

Cons

Nothing so far, it's worked exactly as expected with no problems for a fraction of what I was paying before.

AM
AvatarImg

Anil M.

Information Technology and Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good in certain aspects but needs improvement

Reviewed 2 months ago
Pros

Backup and scheduling options are good Pricing is competitive

Cons

CloudDrive is not as usable as other drives like GoogleDrive or Pcloud. On occasions, I had trouble opening up web portal I found that photos backup from iphone were not reliable - You have to open the app and manually do it even though I selected autobackup

WS
AvatarImg

Will S.

Online Media, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ideal multi-platform backup solution

Reviewed 4 months ago

Installation on both MacOS and Windows was smooth. Configuration of the backup on both platforms is relatively easy with good interfaces to understand what is selected for backup vs. not selected. MacOS security features did require a few more hoops to jump through but they were well documented in the instructions.

Pros

The provided multi-platform apps are well-designed and integrated with their respective platforms (MacOS and Windows 10). Scheduling automated backups is a set and forget operation..no need to think about planning to manually backup files. In remental backups recover the backup operation from any system issues encountered in earlier backups.

Cons

No real cons to this service and software. It works as described and provides security and peace of mind that your systems are backed up regularly. One thing that would be nice is the ability to back up directly from a cloud account such as iCloud to iDrive.

KM
AvatarImg

Karen M.

Financial Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

iDrive Provides a Great Service

Reviewed a month ago

Overall, I am pleased with the service iDrive is providing me once I figured out how to configure it.

Pros

I love knowing that my files are safe and available to me even if I lose any of my backed up hardware. I also love that I can access the files online through my online iDrive account even if I don't have my computer or tablet with me.

Cons

It was a little difficult to figure out how to set up my initial backup and future scheduled backups. It would be nice to have some simplified instructions on what our options are and possibly the recommended settings to ensure we are protecting our files adequately.

IDrive FAQs

Q. What type of pricing plans does IDrive offer?

IDrive has the following pricing plans:
Starting from: $99.50/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of IDrive?

IDrive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does IDrive support?

IDrive supports the following languages:
English


Q. Does IDrive support mobile devices?

IDrive supports the following devices:
Android, iPad, iPhone


Q. Does IDrive offer an API?

No, IDrive does not have an API available.


Q. What level of support does IDrive offer?

IDrive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base

Related categories