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Syncro vs Action1 Comparison (2026)

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Good recommendations?

Syncro

Action1

Overview

Syncro is an integrated RMM, PSA, and remote access platform for MSPs that provides all the tools you need to manage your clients' IT efficiently and profitably, including scripting, integrated billing, contract management, ticketing, and much more.

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

129

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

149

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.9

239

220

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“The smart ticket search feature is particularly useful as it allows me to find similar tickets and see resolutions without creating a knowledge base, saving a lot of time.”

Joshua E.

IT Manager

“I use Syncro for endpoint monitoring and management, allowing us to manage large numbers of endpoints in a central, automated way.”

Joshua D.

Support Engineer

“We use Syncro for our Internal IT and we utilize Ticketing, Invoicing, Products and Services as well as Purchase Orders.”

Paul P.

Senior IT Manager

Pros

“It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting.”

Basel E.

IT Manager

“This is great for small and medium-sized companies that need software to control hardware/software inventory, in addition to allowing you to connect to an Active Directory server to search for machine information and even perform deployment on machines.”

Wanderlei H.

IT Analyst

“Products of their SOC 2 Type II, ISO 27001, and GDPR certifications, Action1 offers multi‑factor authentication, AES‑256 encryption, and even HackerOne‑backed penetration testing.”

Shane G.

Director, Information and Marketing Technologies

Cons

“The features of splashtop as a remote access tool (no locally visible chat, no user management and no easy multi-monitor viewing is the second issue.”

Ben B.

Engineer

“The third issue I have is with there only being three admin users possible which, in a large organization, does present significant issues, especially when troubleshooting the occasional issue with Syncro support.”

Ben B.

Engineer

“The minor inconveniences of Splashtop and the admin restrictions don't get in the way most of the time and are an annoyance at best compared to the benefits and insights provided to us by the Syncro platform.”

Ben B.

Engineer

Cons

“FTP-The only thing I missed from the transfer from Itarian was the ability to access folders from each machine to move user files to replacement PCs that I was working on.”

Lonie P.

IT Manager

“The policy management for Windows, and the MacOS support are missing some features which I am used to with more expensive endpoint management suites.”

Noel H.

IT Consultant

“For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.”