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Managed Service Providers (MSP)
Page 6

Managed Service Providers (MSP) Software - Page 6

Last updated: April 2026

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Features

Support Ticket Management(51)

Client Portal(37)

Inventory Management(72)

CRM(33)

IT Asset Tracking(61)

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Public Administrations(54)

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142 software options

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Tiflux

4.9

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Kaseya BMS

4.1

(29)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Business management solution for IT departments & MSPs

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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease.

DaaS

3.6

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Turnkey DaaS that delivers performance & protection.

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Partner with a MSP to optimize your IT operations. Gain access to expert IT support, proactive monitoring, network management, and cloud solutions. Increase efficiency, enhance security, and focus on strategic initiatives while leaving day-to-day IT tasks to experienced professionals.

WebTitan

4.5

(276)

154

111

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

DNS-based web filter, malware/phishing protection & security

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DNS Based Advanced Web Security Filter blocking Malware, Ransomware and Phishing attempts. MSP Private cloud versions with full multitenancy and MSP friendly pricing

CODA Footprint

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multi-tenant vulnerability & contextual risk management tool

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CODA Footprint is a SaaS multi-tenant attack surface reduction solution that covers vulnerability management, contextual risk scoring and prioritized remediation in an all-in-one package.

Sunrise ITSM

4.4

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

RG System Suite

4.8

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

mspStack

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Services ordering, provisioning & delivery platform for MSPs

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mspStack is a SaaS-based cloud services ordering, provisioning, and delivery platform for MSPs, telcos and healthcare, with white-labeled portal for customers

Iperius One

(0)

Cloud-based RMM with native backup and remote access

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Iperius One is an all-in-one RMM platform for MSPs, combining remote monitoring, native backup, and integrated remote access in a single, web-based dashboard.

Fiabee

(0)

Cloud mobile collaboration platform

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Fiabee is a cloud mobile collaboration platform that provides small to large businesses with features such as controlled mobile sync-share service for corporations with a centralized admin console, remote wipe capabilities, LDAP/SSO integration among others.

Docusnap

4.7

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one solution for IT documentation

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Docusnap is a software package for the inventory, categorization, and documentation of IT environments. The program documents the network structure as well as the versions of software, hardware, operating systems, and licenses used.

Total Network Inventory

4.7

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

PC audit and software inventory solution

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Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software license management.

Automox

4.7

(152)

111

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based platform for patch management

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Automox is the endpoint management platform built for the era of autonomous operations

Traverse

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Advanced Network and Application Monitoring Software

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Traverse is a next-generation monitoring solution from Kaseya. Traverse allows enterprises and MSPs to optimize IT operations with action oriented monitoring.

KACE

4.0

(23)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified Endpoint Management by KACE. Where Next Meets Now.

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KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

ManageEngine EventLog Analyzer

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-Based SIEM & Log Management Solution. Affordable Prices.

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EventLog Analyzer MSSP is a web-based, real-time log management and IT compliance solution for managed security service providers. Collect, manage, and analyze multiple clients' log data to derive insights on network security. EventLog Analyzer MSSP offers audit-ready compliance reports and violatio

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Users also considered

Full Service

(0)

Managed IT Services provider

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Protected Full Service is an IT support solution that provides full-service IT management for businesses. It offers services like infrastructure design, cloud migration, security, storage, connectivity, remediation, monitoring, and more.