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Best Managed Service Providers (MSP) Software for Freelancers

Managed Service Providers (MSP) software is used to remotely manage a customer's IT infrastructure and/or end-user systems, generally on a proactive basis, by troubleshooting and remediating issues as a strategic method for improving operations and minimizing expenses.

45 software options

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Customer rating



Atera

4.5
(201)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

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Atera is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about Atera

NinjaRMM

4.9
(138)

The Easiest-to-Use Unified Endpoint Management Platform

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NinjaRMM is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about NinjaRMM

RMM

4.4
(68)

Simply Powerful

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RMM is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about RMM

Altaro Office 365 Backup

(0)

Backup software for managed service providers (MSPs)

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Altaro Office 365 Backup is available for Freelancers and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Phone Support.

Read more about Altaro Office 365 Backup

ConnectWise Manage

4.1
(189)

A PSA Tool Designed To Run Your As-a-Service Business

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ConnectWise Manage is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ConnectWise Manage

Dark Web ID

4.3
(8)

Threat detection and monitoring for businesses and MSPs

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Dark Web ID is available for Freelancers and offers the following support options: Chat, Phone Support, Email/Help Desk.

Read more about Dark Web ID

Pulseway

4.7
(166)

All-in-one remote IT monitoring and management platform.

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Pulseway is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Pulseway

ConnectWise Automate

4.2
(107)

IT Automation for Today’s IT World

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ConnectWise Automate is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about ConnectWise Automate

NMIS

4.9
(10)

Network management software for handling fault analysis

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NMIS is available for Freelancers and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about NMIS

Domotz PRO

4.9
(66)

Remote Network Monitoring & Management in an IoT World.

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Domotz PRO is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Domotz PRO

HIPAA Compliance Software

4.8
(12)

Cloud-based HIPAA compliance solution

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HIPAA Compliance Software is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about HIPAA Compliance Software

IT Glue

4.6
(78)

SOC 2-compliant IT documentation management platform

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IT Glue is available for Freelancers and offers the following support options: Phone Support, Chat, Knowledge Base.

Read more about IT Glue

Accelo

4.5
(140)

Automation software for all Professional Service Businesses

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Accelo is available for Freelancers and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Accelo

Splashtop Remote Support

4.5
(79)

Remote support for MSPs, IT service providers & helpdesks

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Splashtop Remote Support is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Splashtop Remote Support

Addigy

4.6
(5)

Apple device management solution for Apple IT teams

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Addigy is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Addigy

Comet Backup

5.0
(5)

Deliver Fast, Secure Data Protection

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Comet Backup is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about Comet Backup

Zoho Assist

4.6
(474)

Instant Remote Support. Unattended Remote Access.

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Zoho Assist is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Zoho Assist

RG System

4.8
(12)

SaaS IT Management Platform for MSP and IT Pros.

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RG System is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about RG System

ConnectWise Fortify

4.4
(11)

Cybersecurity management tool with custom alert thresholds

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ConnectWise Fortify is available for Freelancers and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk.

Read more about ConnectWise Fortify

MSP Manager

3.9
(8)

Boost your business

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MSP Manager is available for Freelancers and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

Read more about MSP Manager

LogMeIn Central

4.5
(307)

Endpoint management for desktops, servers & mobile laptops

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LogMeIn Central is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LogMeIn Central

MSP360 Backup

4.6
(128)

Managed cloud backup solution for MSPs and IT departments

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MSP360 Backup is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about MSP360 Backup

JumpCloud Directory Platform

4.7
(86)

A cloud directory platform for secure access to resources

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JumpCloud Directory Platform is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about JumpCloud Directory Platform

Automox

4.7
(53)

Cloud-based platform for patch management

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Automox is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Automox

Autotask PSA

4.2
(82)

IT Business Management Software Platform

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Autotask PSA is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base.

Read more about Autotask PSA