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Best Online Managed Service Providers (MSP) Software

Managed Service Providers (MSP) software is used to remotely manage a customer's IT infrastructure and/or end-user systems, generally on a proactive basis, by troubleshooting and remediating issues as a strategic method for improving operations and minimizing expenses.

87 software options

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NinjaRMM

4.9
(138)

The Easiest-to-Use Unified Endpoint Management Platform

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NinjaRMM is the easiest RMM you'll ever use. Built from cloud technology, instantly remediate your client issues through an intuitive user interface. Leverage a robust set of features to manage network devices, perform patching, access remotely, deploy antivirus scans, automate scripts and more.

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Atera

4.5
(201)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

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Atera is the ultimate all-in-one remote monitoring tool suite for MSPs of all sizes. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

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N-central

3.8
(35)

On-premise and hosted RMM software for MSPs

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N-able N-central® is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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RMM

4.4
(68)

Simply Powerful

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N-able RMM is a remote monitoring and management platform designed to make managing, maintaining, and protecting IT easy.

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Altaro Office 365 Backup

(0)

Backup software for managed service providers (MSPs)

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Altaro Office 365 Backup is designed to help managed service providers (MSPs) and IT firms backup OneDrive, Microsoft Office 365, and SharePoint files. It enables organizations to automatically store customers’ data using Altaro's Azure infrastructure, add or remove users from the backup list, and automate workflows via a unified portal.

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ConnectWise Command

2.7
(3)

Remote monitoring and management solution for MSPs

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ConnectWise Command is a remote monitoring and management (RMM) solution designed to help managed service providers (MSPs) manage any customer's IT infrastructure. Designed for servers, desktops, networks, and mobile, it offers tools to monitor and manage the health of servers and devices.

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LogicMonitor

4.7
(70)

Turning Sight Into Vistion

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Automated infrastructure monitoring for leading service providers, including granular performance metrics for complex and distributed customer environments.

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ConnectWise Manage

4.1
(189)

A PSA Tool Designed To Run Your As-a-Service Business

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No more hassling clients just to get paid. Make it easier to send invoices on time & track client payments with ConnectWise Manage business management platform.

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Dark Web ID

4.3
(8)

Threat detection and monitoring for businesses and MSPs

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Dark Web ID is a cloud-based cybersecurity tool, which monitors the dark web and alerts businesses to any risks or threats. The platform can be used by MSPs or enterprises to prevent data breaches and ensure sensitive employee or company data is not available on the dark web.

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Perch Security

4.6
(43)

Threat detection and response management software

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Perch Security is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks and connected devices via a unified portal.

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JIRA Service Management

4.4
(270)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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HaloPSA

4.8
(16)

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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WebTitan

4.5
(235)

DNS-based web filter, malware/phishing protection & security

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DNS Based Advanced Web Security Filter blocking Malware, Ransomware and Phishing attempts. MSP Private cloud versions with full multitenancy and MSP friendly pricing

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ConnectWise Automate

4.2
(107)

IT Automation for Today’s IT World

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ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.

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Pulseway

4.7
(166)

All-in-one remote IT monitoring and management platform.

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An MSP Platform that lets you manage the technology needs of small business - on your own terms - simply, efficiently, and from anywhere. RMM, Endpoint Protection and Backup, from one place. Used by 5,000+ MSPs worldwide.

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NMIS

4.9
(10)

Network management software for handling fault analysis

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NMIS (Network Management Information System) is an open-source system designed to help businesses handle administration of various computer networks on a unified platform. It enables network engineers to conduct fault analysis, monitor IT systems’ performances, and gain insights into network status.

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ManageEngine OpManager MSP

(0)

Network monitoring and management solution for MSPs

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OpManager MSP is a comprehensive network management software specially crafted for MSPs.

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Naverisk

4.7
(32)

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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Kaseya VSA

4.0
(184)

IT Systems Management Software for Internal IT and MSPs

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Manage your MSP from a single integrated console with Kaseya VSA. Includes website monitoring, remote access, patch management, systems inventory, and more.

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Domotz PRO

4.9
(66)

Remote Network Monitoring & Management in an IoT World.

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Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks.

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Freshservice

4.5
(420)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

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HIPAA Compliance Software

4.8
(12)

Cloud-based HIPAA compliance solution

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The Guard, by Compliancy Group, is a cloud-based HIPAA compliance software that helps compliance officers with security risk assessment and incident management. The platform is designed to assist small to midsize firms in the health care industry with certification, auditing, and employee training.

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IT Glue

4.6
(78)

SOC 2-compliant IT documentation management platform

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IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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Boundless Automation

4.4
(5)

Network automation and management solution for Cisco Meraki.

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Boundless Automation is a network management solution designed to deploy, configure, audit, and manage Cisco Meraki networks at scale. The solution enables IT professionals to scale and streamline network operations, save time, increase agility, and become more competitive.

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HarmonyPSA

4.5
(22)

The next generation of professional services automation.

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HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing

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