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Top Rated Service Desk Software with Small business - Page 3

Last updated: November 2026

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62 software options

SoftDesk logo
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AI-powered help desk for chat and email support

SoftDesk is an AI-powered customer support platform that provides chat and email help desk capabilities. The software features an AI agent that operates continuously, knowledge training through URLs, PDFs, and text documents, human takeover functionality for manual intervention, and a unified inbox for managing both chat and email channels with smart routing.

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SIVO Hub - Smart IT Value Operations Hub logo
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Cloud-based IT value & cost management for enterprises

Cloud-based IT value operations platform for mid-to-large enterprises, offering cost transparency, TBM/ITFM frameworks, and financial.

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Faveo Servicedesk logo
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IT service management & helpdesk solution

Servicedesk is an advanced IT service management (ITSM) and helpdesk solution that streamlines support operations for businesses of all sizes. With AI-powered ticketing, automation, and customizable workflows, it enables IT teams to manage incidents, service requests, assets, changes, and SLAs

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Jack Project logo
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Project management solution

Jack Project is a software solution for task management, communication, collaboration, knowledge management, and document management. It provides features for managing tasks, projects, documents, and knowledge in one application across departments and company boundaries.

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EcoShip logo
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AI powered Multi-Carrier shipping platform

EcoShip is an intelligent platform for ecommerce brands to compare carrier rates, create labels, and manage shipments from a single dashboard.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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i-net HelpDesk logo
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Streamline Support with Intelligent Ticketing

i-net HelpDesk supports a central service desk with tickets, configurable forms, and automated workflows. A knowledge base enables self-service, while linked assets provide context for requests. Dashboards and reporting help teams review workload and service performance.

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Opsore IT Service Manager logo
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ITIL 4-aligned cloud ITSM for growing IT teams

Opsore's service desk lets agents log, prioritize, and resolve tickets from one queue, with automated routing, SLA tracking, a knowl...

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NetkaQuartz Service Desk X logo
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Cloud-based service desk solution for IT professionals.

NetkaQuartz Service Desk X (NSDX) is a suite of ITIL service management tools designed to help IT professionals deliver services. The platform streamlines workflows and provides the necessary tools to handle service requests of varying complexity, enabling teams to deliver exceptional results across diverse IT needs. NSDX incorporates essential features including incident management, change enablement, knowledge management, problem management, and more.

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KIX logo
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Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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DeskOne logo
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Customer Service Solution

DeskOne is a practical and intuitive customer service software with more than 30 performance indicators for any support operation.

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Jemalys Demandes logo
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Work requests for your whole team, no subscription

Work requests open to all staff, Telegram alerts, status tracking, PDF reports. On your own PC, no subscription.

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