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CARET Legal vs Smokeball Comparison (2026)

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CARET Legal

Smokeball

Overview

CARET Legal automates the most critical processes in your firm to help you manage all aspects of your practice. From client intake, to matter management, to back-office reporting, CARET Legal enables you to save time, scale your business, and collect revenue faster than ever before.

Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

160

109

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

4.8

360

296

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“I enjoy Caret Legal, and how it allows us to stay connected to our caseload outside of the office or at my desk.”

Brooke R.

Paralegal

“I really like the seamless workflow in CARET Legal that extends from time tracking to prebilling and then to finalized billing.”

Crissy D.

Accounting Manager

“They switched to outsourced tech help happened several years ago - back then, customer service was quite helpful, and now, a simple issue can have multiple tickets, threads, and just general messy communication that seems to drag out and prolong issues.”

Natalya M.

Chief Operating Officer

Pros

“The onboarding process was smooth, the support team was helpful, and the software has delivered meaningful improvements in efficiency and case management. Since making the switch, we've seen continuous enhancements to the platform, along with excellent customer service whenever questions arise.”

Jason D.

Director of Operations

“Smokeball has helped keep our communication on the same page, generate templates that ease time, and keep workflows consistent so that nothing falls through the cracks on our cases.”

Alita I.

Paralegal

“We primarily handle personal injury cases, and Smokeball has been an excellent fit for our workflow, helping us stay organized and efficient.”

Jason D.

Director of Operations

Cons

“I do not like that it does not have the ability to expand text as in Amicus and that Caret does NOT sync People with Outlook contacts and does not have the ability to mark emails sent from Caret as Important (or Confidential etc).”

Donna D.

Managing Partner

“You can’t build them on your own and have to rely on their team to compile everything, which limits flexibility and can slow down access to the insights you need.”

Kayla R.

Office Manager and Paralegal

“Frequent issues, calendar items disappear from calendar, emails won't save to the matters and billing issues. ”

C M.

Owner

Cons

“It is also missing the ability to create matters on the phone app. If you use Smokeball with Classic Outlook, it can sync up with your calendar when you create the matter in Outlook. If that features exists in the New Outlook, I cannot seem to find it, so while I would like to use the New Outlook for various reasons, I cannot right now, since that syncing feature is so important to me.”

Bela B.

Managing Attorney

“The pace of development and responsiveness to user feedback makes it hard to point to any major ongoing frustrations.”

Jason D.

Director of Operations

“The character limit in title of case can keep esign feature from working.”

Angela G.

Paralegal