Smokeball Pricing, Features, Reviews & Comparison of Alternatives

Smokeball

Legal productivity software for small law firms.

4.64/5 (50 reviews)

Smokeball overview

Smokeball is a cloud-based practice productivity software designed to help users manage small law firms with email, document, calendar and task management functionality, plus time tracking and billing technology. With native mobile apps for iOS and Android, Smokeball affords users the flexibility to access and manage practice information anytime, anywhere. Offline access allows users to keep working without internet access.

Automatic time tracking and timesheets enable law firms to track and record their time and activities accurately. Automated legal forms also aim to enhance productivity by providing users with over 14,000 preloaded country, court and federal forms. Smokeball’s legal document automation and assembly tool allows users to create custom legal template forms. Case management technology helps users to organize contacts, documents, tasks, and more.

Smokeball stores client case details and related documents in one place, thereby giving users quick and central access to all digital files. Supporting electronic signatures through DocuSign, Smokeball allows users to get documents, letters and agreements signed securely online. Users can manage appointments and events as well as sync their Outlook or Google Apps to the Smokeball calendar.

Other Smokeball features include legal website, onboarding and performance profitability management. Visual dashboards provide users with law firm insights. Users can manage tasks and workflows with assignment management technology and daily reminders. Integration with LawPay allows users to manage invoicing and trust accounting.
www.smokeball.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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Smokeball reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.5
  4.7
Sharon Jackson

Great high tech automation but misses on basic options

Used daily for less than 6 months
Reviewed 2019-02-07
Review Source: Software Advice

I have gained a lot from using Smokeball, but I have had to give up things that I view as basic and simple needs in exchange. The company is open to hearing suggestions, but they are not quickly implemented. They are aware of the complaints that new users have, but they still don't discuss them in the sales demo. I would suggest buying one license only if you decide to try the software. You can add more later if you find that it works for you, but really use the software before adding more as it will take you a minute to realize all of the simple tasks it can't perform. If you have used other major software programs like Abacus or Practice Panther, you may not feel like the benefits are worth the hassle of the change. If this is your first case management system, you will be happy.The integration with Microsoft Word and Outlook are great. Unlike other software programs, they work all the time and are easy to use. The templates and automation features help you save tremendous amounts of times doing routine work. The software does not crash and have bugs all the time like the previous software I used.

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Theodore Alatsas

Most complete case management program available.

Used daily for 1-2 years
Reviewed 2017-12-25
Review Source: Capterra

The software is easy to use, intuitive, and loaded with features that are easy to customize to practice needs, the billing integration, with the recently added auto activity trackers, make billing simple. Just when they make an improvement, they add additional improvements and enhance,ents with integrations to make practice management even more efficient. Example, they just added law pay and QuickBooks integrations to the Boost billing portal, making accounting, and collections easier and faster. The support team is responsive, and is always looking to learn from customers how to make the program better. Just spent have an hour with them on a call in which they were looking for suggestions on how to make the mobile app better. Whenever they make enhancements, they provide support instantly to train, if necessary, but usually the changes are so intuitive, that very little training is ever needed. I can't say that I have experienced better customer service. Well worth it.

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Letisha Luecking Orlet

Absolutely the best!

Used daily for 6-12 months
Reviewed 2017-06-27
Review Source: Capterra

This software enables me to run my business much more efficiently and accurately.Smokeball is really wonderful and made a positive impact on my practice! The automation function is perfect. The auto time tracking and boost billing functions take Smokeball to the next level. It is hard to identify just one thing that I like most because everything about this software is amazing. It really has made my practice run smoothly and increased efficiency in my office. I converted from MyCase to Smokeball and the process was simple and relatively fast. I am so much happier with Smokeball! The customer service is out of this world as well. My account administrator took care of me every step of the way and made sure that I understood the process. She checked in on me to see how the conversion was going and did not hesitate to help me in any way.

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ashleigh Trine

BEST PROGRAM EVER!!

Used daily for 2+ years
Reviewed 2018-08-17
Review Source: Capterra

I love all the features- especially the AI feature, it has helped our attorneys to make sure they do not complete something but forget to bill for it. All of our firm's contacts are stored in one place, making everyone's address book on point for everyone to contact anyone, even if someone else added the contact I can still find it. I also love being able to search for a document by typing anything that you remember is in the document and it will search all the documents for that phrase. This program has made my job soo smooth. The ease of use and all the different features work together great. It has made me more organized and efficient in my job.

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Huma Rashid

Best case management software ever!

Used daily for 2+ years
Reviewed 2016-12-02
Review Source: Capterra

We were fairly early users of Smokeball and we could not be more pleased. Their software makes it so easy to write letters (which can be done off templates) and create standard documents. It's very easy to send them out, and organize them per file. It even links to email so emails can be similarly organized. Accessibility is the best part, as you've always got all the paperwork at your fingertips as long as you have a smartphone. The app is fantastic and makes it easy to make calls, email documents, etc. customer support literally responds within minutes and are the nicest folks ever. It's a great company and we couldn't be happier. Accessibility, great app, immediate customer support.

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Smokeball pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Smokeball directly for detailed pricing information.

Smokeball features

Activity Dashboard
Automatic Reminders
Billing & Invoicing
Calendar Management
Document Management
Search Functionality
Third Party Integration
Workflow Management

API (26 other apps)
Automatic Notifications (22 other apps)
Case Management (39 other apps)
Custom Fields (21 other apps)
Document Storage (33 other apps)
Document Templates (22 other apps)
Invoice Management (23 other apps)
Reporting & Statistics (21 other apps)
SSL Security (23 other apps)
Task Tracking (21 other apps)
Time & Expense Tracking (21 other apps)
Time Tracking by Client (21 other apps)

Additional information for Smokeball

Key features of Smokeball

  • Legal case management
  • Email management
  • Practice management
  • Microsoft Word integration
  • Mobile access
  • Onboarding process management
  • Photo management
  • Due date tracking
  • Trust accounting management
  • Sync with Microsoft Outlook
  • Accounting integration
  • Activity management
  • Task assignment management
  • Audit trail report
  • Automatic reminders
  • Calendar management
  • Communication management
  • Contact database
  • Automated library of legal forms
  • Event calendar
  • Automated legal forms
  • Full text search
  • Microsoft Outlook integration
  • Search functionality
  • Template management
  • Third party integration
  • Timesheets
  • Workflow management
  • Visual dashboards
  • Document assembly
  • Billing & invoicing
  • Drag-and-drop interface
  • Automatic time tracking
  • Document tagging
  • Electronic signature capture
  • Archiving & retention
  • Deadline tracking
  • Version control
  • Performance tracking
  • Document management
  • Task management
  • Contact management
  • Collaboration tools
  • Event management
  • Client management
  • Website management
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Benefits

Smokeball is available as a native mobile app on iOS or Android, giving users central and flexible access to legal matters including emails, documents, memos and contacts.

Users can manage invoicing and trust accounting activity accurately through integration with Smokeball and LawPay.

The document assembly and automation tool allows employees to create standardized letters and agreements quickly.

Users have access to a library of more than 14,000 automated county, court and federal forms.

Via DocuSign, Smokeball enables users to sign legal documents such as engagement letters or retainer agreements securely online.