Smokeball - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Smokeball's legal case management capabilities. They report it effectively manages hundreds of cases, integrates seamlessly with Microsoft Office, and allows for real-time document sharing and e-filing. Users highlight the ability to track case progress, manage deadlines, and keep all case information in one place. They find it user-friendly and intuitive, making it easy to organize and prioritize work. They also value the advanced capabilities that enhance efficiency and ensure no important dates or tasks are missed. Of the 17 Smokeball users who gave detailed accounts of their use of Legal Case Management, 100% rated this feature as important or highly important.

Users find Smokeball's document management capabilities valuable. They highlight the ease of saving, uploading, and accessing documents directly within each client's matter. Reviewers appreciate the document automation, which saves time and minimizes mistakes. They report that the integration with Microsoft Office simplifies document creation and organization. They also value the ability to securely share documents with clients and the system's searchability, which streamlines finding and opening documents. Of the 16 Smokeball users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.

Reviewers indicate Smokeball's time tracking capabilities are intuitive and efficient. They appreciate the automatic time capture, which ensures all time worked on a client file is recorded. Users highlight the integration with RingCentral and Outlook, which streamlines tracking billable time. They find the ability to see daily activities, billable hours, and profitability by client helpful. They also value the automated hourly billing, which prevents time loss and ensures accurate invoicing. Of the 17 Smokeball users who gave detailed accounts of their use of Time Tracking, 82% rated this feature as important or highly important.

Users report Smokeball's billing and invoicing capabilities are efficient and easy to use. They appreciate the automatic generation of billing entries based on emails, calendar events, and documents. Reviewers highlight the integration with internal billing software, which captures work done directly into billing. They find it easy to create and manage invoices and payments, although some mention the need for more intuitive batch invoicing. They also value the ability to track accounts receivable and ensure timely, accurate invoices for clients. Of the 20 Smokeball users who gave detailed accounts of their use of Billing & Invoicing, 80% rated this feature as important or highly important.