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Smokeball
5
296
4
51
3
6
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powering people-lawyers
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Smokeball - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Smokeball overview

Based on 360 verified user reviews
What is Smokeball?
By industry, Smokeball reviewers are most commonly professionals in law practice (73%). The most frequent use case for Smokeball cited by reviewers is law practice management (62% of reviewers).
What are the most popular integrations for Smokeball?
The Smokeball integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.5 out of 5 for its integration with Smokeball), Microsoft Word (a document generation product, 5.0), and 8am LawPay (a payment processing product, 4.3).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Billing
Practice Management
Task Management
Calendar Management
Slow performance and lag
Recurring bugs and glitches
Do you work for Smokeball? Manage this product listing
Smokeball’s user interface
Smokeball reviews
Overall rating
4.8
/5
360
Positive reviews
87
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.87/10
5
4
3
2
1
296
51
6
5
2
Alita I.
Paralegal
Ann C.
Attorney
Sean L.
Office Manager
Bela B.
Managing Attorney
Angela G.
Paralegal
Joseph T.
Managing Partner
Who uses Smokeball?
Based on 360 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Smokeball's key features
GetApp's analysis of 42 verified user reviews collected between December 2021 and October 2024 identifies Smokeball's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Smokeball's legal case management capabilities. They report it effectively manages hundreds of cases, integrates seamlessly with Microsoft Office, and allows for real-time document sharing and e-filing. Users highlight the ability to track case progress, manage deadlines, and keep all case information in one place. They find it user-friendly and intuitive, making it easy to organize and prioritize work. They also value the advanced capabilities that enhance efficiency and ensure no important dates or tasks are missed. Of the 17 Smokeball users who gave detailed accounts of their use of Legal Case Management, 100% rated this feature as important or highly important.
Users find Smokeball's document management capabilities valuable. They highlight the ease of saving, uploading, and accessing documents directly within each client's matter. Reviewers appreciate the document automation, which saves time and minimizes mistakes. They report that the integration with Microsoft Office simplifies document creation and organization. They also value the ability to securely share documents with clients and the system's searchability, which streamlines finding and opening documents. Of the 16 Smokeball users who gave detailed accounts of their use of Document Management, 100% rated this feature as important or highly important.
Jordan M.
Founder Principal
Hee j.
paralegal
Lesley H.
Legal Assistant
Reviewers indicate Smokeball's time tracking capabilities are intuitive and efficient. They appreciate the automatic time capture, which ensures all time worked on a client file is recorded. Users highlight the integration with RingCentral and Outlook, which streamlines tracking billable time. They find the ability to see daily activities, billable hours, and profitability by client helpful. They also value the automated hourly billing, which prevents time loss and ensures accurate invoicing. Of the 17 Smokeball users who gave detailed accounts of their use of Time Tracking, 82% rated this feature as important or highly important.

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Ulrich N.
Doctor
Paula B.
Paralegal
Cindy G.
Legal Assistant
Patricia R.
Paralegal
Users report Smokeball's billing and invoicing capabilities are efficient and easy to use. They appreciate the automatic generation of billing entries based on emails, calendar events, and documents. Reviewers highlight the integration with internal billing software, which captures work done directly into billing. They find it easy to create and manage invoices and payments, although some mention the need for more intuitive batch invoicing. They also value the ability to track accounts receivable and ensure timely, accurate invoices for clients. Of the 20 Smokeball users who gave detailed accounts of their use of Billing & Invoicing, 80% rated this feature as important or highly important.
All Smokeball features
Features rating:
Smokeball alternatives
Smokeball pricing
Pricing plans
Pricing details:
User opinions about Smokeball price and value
Value for money rating:
To see what individual users think of Smokeball's price and value, check out the review snippets below.
Alita I.
Paralegal
Ann C.
Attorney
Smokeball integrations (21)
Integrations rated by users
We looked at 360 user reviews to identify which products are mentioned as Smokeball integrations and how users feel about them.
Integration rating: 4.7 (71)
“To sync. tasks, notes, calendar and contacts.”
Paul B.
Partner
Integration rating: 4.8 (40)
“We use the word templates for communication to external applicants.”
Becky o.
Operations Manager, Engineering Services
Integration rating: 4.5 (24)
Integration rating: 4.8 (16)
“It helps sync payroll and employee data with accounting, reducing manual data entry and keeping financial records more accurate.”
Sachin S.
Senior executive HR
Integration rating: 4.7 (13)
“Apposizione di firme elettroniche qualificate e FEA direttamente sui verbali e sui contratti.”

Freweini T.
Segretaria
Smokeball customer support
What do users say about Smokeball customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Smokeball customer support.
Widespread user sentiment highlights Smokeball's customer support as highly responsive and quick to resolve issues.
A significant portion of users find the support team knowledgeable, friendly, and easy to work with.
Broad user base appreciates the ease of contacting support and the team's willingness to help with any questions.
Frequently reported by users, the support team is proactive, available 24/7, and dedicated to improving user experience.
Support options
Training options
To see what individual users say about Smokeball's customer support, check out the review snippets below.
“The customer support team is always helpful and responsive, ensuring we get the most out of the software.”
Crystal G.
Legal Assistant
Smokeball FAQs
Q. What is Smokeball used for?
Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most. With automatic time tracking, tailored workflows, and rapid innovation through AI, Smokeball is the industry standard in people-law. Key features include: • 200+ pre-built matter types for different areas of law • Integrated Archie AI with full matter context • Easy-to-review automatic time tracking • Robust Document automation • Email and document management through Microsoft Office • Firm insights and reporting capabilities • Access to 20,000+ federal and local court forms • Comprehensive onboarding and ongoing training Smokeball’s practice management software and award-winning client support help legal professionals capture more billable hours without working more and regain peace of mind.
Q. Does Smokeball support mobile devices?
Smokeball supports the following devices:
iPhone, iPad, Android
Q. What level of support does Smokeball offer?
Smokeball offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum































