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Filevine vs Litify Comparison

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Overview

Filevine is a cloud-based legal case management solution designed for law firms to organize and manage legal documents and...

Category Leaders

Litify, built on Salesforce, is a cloud-based practice management solution, which assists small to large legal firms with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

129

16

2

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.6

5

4

3

2

1

27

6

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.

Pros

Litify empowers you with a lot of data and analytics, and with great knowledge comes great responsibility.
It allowed an easy training for us as we were already used to the basic format. It helps us really stay focused on the areas we need to be focused on.
The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.

Cons

I made an error by entering some info into the wrong project - I was unable to delete it.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
So in addition to wasting all the money we spent on training, we wasted a full day of work.

Cons

The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.
The search function that was the backbone of our Salesforce use was completely ruined.
Many times, we would have to open tab after tab to get an answer. There were errors that would consistently (multiple times a week) happen that would DELETE information.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features105
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Automatic Backup
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Completion Tracking
  • Compliance Tracking
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Tracking
  • Event Calendar
  • Expense Tracking
  • File Management
  • File Sharing
  • Financial Management
  • For Legal Professionals
  • Forecasting
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • HR Management
  • Historical Reporting
  • Incident Management
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • Lead Capture
  • Lead Generation
  • Legal Case Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Optical Character Recognition
  • Performance Metrics
  • Predictive Dialer
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Rules-Based Scheduling
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Time Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Visual Analytics
  • Workflow Management
  • Total features71
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Automatic Backup
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Completion Tracking
  • Compliance Tracking
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Tracking
  • Event Calendar
  • Expense Tracking
  • File Management
  • File Sharing
  • Financial Management
  • For Legal Professionals
  • Forecasting
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • HR Management
  • Historical Reporting
  • Incident Management
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • Lead Capture
  • Lead Generation
  • Legal Case Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Optical Character Recognition
  • Performance Metrics
  • Predictive Dialer
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Rules-Based Scheduling
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Time Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations19
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier
  • Total integrations4
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Filevine vs. Litify

See how Filevine and Litify stack up against each other by comparing features, pricing, ratings, integrations, security & more.