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Dropbox Backup Pricing, Features, Reviews and Alternatives

Dropbox Backup product overview

Price starts from

30

Per year

Usage Based

What is Dropbox Backup?

roven and secure Dropbox data protection with the pioneers of SaaS Backup. Trusted by 20k+ customers

Key benefits of using Dropbox Backup

SECURE ALL YOUR SAAS DATA WITH BETTER BACKUP
- Your one-stop SaaS backup solution: We backup all major SaaS platforms and apps – M365, Exchange, SharePoint, OneDrive, MS Teams, Public folders, Shared mailboxes, Google Workspace, Shared Drives, Salesforce, Box, and Dropbox. Metadata included.

- Automated/On-Demand Immutable Backups: Automated (3x or a frequency you choose) and on-demand immutable backups on AWS S3 storage, with unlimited retention.

- Storage that YOU choose: Backup on our AWS S3 storage across 9 global data centers or BYOS.

RECOVER ASAP FROM DATA LOSS WITH FLEXIBLE RECOVERY
- 1-click recovery from data loss, ransomware, or malware from any point-in-time with 1-click using historical snapshots.

- Granular keyword search using full-text search.

- Export/Download to your own storage in Zip files or PST/EML formats.

ENSURE COMPLIANCE WITH SECURE & AUDIT-READY BACKUP
- Stay Audit-ready with our secure credentials. We're GDPR and HIPAA compliant, and ISO certified with support for SAML-Okta, OAuth, and 2FA/MFA. No data pruning. 9 global DCs.

- Stay secure with immutable, AES-256-bit encrypted, resilient, no-fail backups that comply with our 99.99% SLA policy.

- Stay notified with human-readable actionable logs and exception alerts and logs

INCREASE PRODUCTIVITY SEAMLESS WITH 1-CLICK UX
- Set it and forget it! No-training, intuitive UI requiring no installation with a 5-min setup and 1-click backup and recovery.

- Reduce Admin effort with bulk activation by MS Groups, AD properties, or Organizational Units.

- Save licensing costs while retaining all data for easy on/off-boarding with auto-archival of inactive accounts.

- Easily integrate with a variety of services and further customize backup functions with our accessible API.

SAVE COST AND HASSLE WITH NO-NONSENSE LICENSING & PRICING
- Auto-Licensing with No Fine Print: Scale easily with dynamic auto-addition of licenses. No need to manage licenses when on- or off-boarding employees.

- Pay-as-you-go/use Pricing: Simple usage-based billing. Pay per month or annually with a 2-month discount. Don’t be held to ransom with multi-year lock-ins. Zero-commitment signups. Opt-out anytime.

- Zero TCO | High ROI: Zero TCO with built-in AWS storage, no-training UI, and no-charge recoveries. Tier-1 365x24x7 multi-channel human support. Dedicated Customer Hub with extensive video tutorials and interactive tours.

GROW YOUR REVENUE WITH MSP-TAILORED BACKUP
-Partner Specials: Our backup is tailored for partners and resellers with bundled packages, partner-special pricing, and no minimums or partner quotas.

- Partner Portal and Partner Zone: Easily manage all subscriptions, security settings, and reports with a consolidated Partner Portal dashboard. Accelerate lead gen with a rich repository of marketing, pre-sales, and training collateral in our Partner Zone.

- White-label Backup: Grow your brand and revenue with white-label backup minus the hassle and cost of building it.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

Dropbox Backup pricing information

Value for money

3.8

/5

24

Starting from

30

Per year

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Dropbox Backup features

Functionality

4.2

/5

24

Total features

37

1 categories

Most valued features by users

Access Controls/Permissions
Compliance Management
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Monitoring
Third-Party Integrations

Dropbox Backup users reviews

Overall Rating

4.3

/5

24

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10
Rating distribution

5

4

3

2

1

13

6

4

1

0

Pros
Easy to use secure and reliable fully encrypted provide some free storage.
In my experience, this is one of the best platforms to share files and backup all my work things because is very intuitive and faster.
With features of automatic backup of specified team files and folder with secured encryption, what I like most about dropbox backup is it's exceptional customer support.
Cons
Some times website don't open and says network error.
Personally, I did not find it to be user-friendly as the other software we're currently using, sorry.
The storage is limited and because I didn't want to pay for more space, I don't use my Dropbox anymore.
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Devis S.

Insurance, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ultra-high efficiency cloud

Reviewed 2 years ago

most important data I put on dropbox, security guaranteed, even remotely. Great company.

Pros

the seriousness of the company, has been in business for many years and has adopted a policy of quality data consevation. The "bits" are not all the same in terms of how they are stored in the various competing clouds; the dropbox systems (although they do not publicize these technical aspects too much) are the top. So if you care about your data you are in the right place.

Cons

the cost is not the cheapest and the free level is smaller than the competition. But they are correct commecial policies! You can't keep data safe with just any free cloud because free tiers of any online service (not just cloud, even email services for example) are not guaranteed. If you want a service you have to pay for it! Their cloud is the most secure so they are right not to be the cheapest, plus the free tier should be used as a test and not perpetual security of your data (with any cloud)

TK
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Tanoj Kumar P.

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Share files very easy and safe

Reviewed 2 years ago

Very nice, easy to use transfer and share files easy

Pros

Easy to use and share documents and pictures

Cons

Updated with android is very best and fast

Vendor response

Tanoj hi, Thank you for your review. Could we do a video review with you, interview and such. We provide a small Amazon gift card of $200 for your time. Please let me know. michael@cloudally.com

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April M.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Dropbox BackUp is a No for Me

Reviewed 2 years ago

Poor, I would say. Didn't really love using it, good thing we decided to switch. Personally, I did not find it to be user-friendly as the other software we're currently using, sorry.

Pros

Nothing, we tried using it for more than a year but it just didn't work for us, sorry.

Cons

Everything, it's not just the same as GDrive, plus it's too expensive. My company decided to switch because it was costing us a lot to be honest.

PT
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Philip T.

Writing and Editing, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy secure cloud storage

Reviewed 2 years ago

Dropbox provides a free backup service from the desktop app or via a web browser. I've found it very helpful as a passive background tool to keep my files backed-up.

Pros

The thing I like most about Dropbox is the way it integrates with so many other online services.

Cons

The thing I like least about Dropbox is the regular upsell for a subscription service.

FC
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Finan C.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The Best Backup Solution For Business

Reviewed 5 months ago
Pros

I like the cloud backup features It makes encryption easy and so is compression Using Dropbox Backup is straightforward and is secure too.

Cons

Not many issues with Dropbox Backup. It has been straightforward

Dropbox Backup FAQs

Q. What type of pricing plans does Dropbox Backup offer?

Dropbox Backup has the following pricing plans:
Starting from: $30.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Dropbox Backup?

Dropbox Backup has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Dropbox Backup support?

Dropbox Backup supports the following languages:
English


Q. Does Dropbox Backup offer an API?

Yes, Dropbox Backup has an API available for use.


Q. What level of support does Dropbox Backup offer?

Dropbox Backup offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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