PowerDetails Pricing, Features, Reviews & Comparison of Alternatives

PowerDetails

Employee scheduling software for law enforcement agencies

4.56/5 (18 reviews)

PowerDetails overview

What is PowerDetails?

PowerDetails is an employee scheduling software designed to help law enforcement agencies manage administrative operations such as extra-duty, off-duty, and overtime monitoring, communications, billing, and job management, among other processes. Officers can receive notifications about available jobs, task approvals or cancellations, and updated duty details via email or text messages.

Administrators can use PowerDetails' rules engine to define the eligibility of specific jobs and manage extra-duty processes or liability risks by setting up job and hour limits. Supervisors can record equipment or vehicle charges and the number of hours worked, sort billing operations based on job type, employer, or officer's proficiencies, and generate invoices in PDF format. The software also lets law enforcement agencies set up recurring jobs and automatically schedule upcoming assignments.

PowerDetails enables coordinators to create and assign jobs to officers, streamline communication between staff members, and preview assignment details on a calendar in day, week, or grid format. Legal personnel can utilize the mobile application to confirm billing details, view upcoming jobs on the calendar, and search for approved off-duty, overtime, and extra-duty assignments.

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
PowerDetails screenshot: PowerDetails confirm billing detailsPowerDETAILS DemonstrationPowerDetails screenshot: PowerDetails job detailsPowerDetails screenshot: PowerDetails upcoming jobsPowerDetails screenshot: PowerDetails calendar viewPowerDetails screenshot: PowerDetails invoice list

PowerDetails reviews

Excellent
10

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.6
  5.0
Kelly Block

Great product! Easy to use and timely response from customer service

Used daily for 2+ years
Reviewed 2019-11-08
Review Source: Capterra

It has simplified the tracking and managing of the off duty employment program at our agency and sped up the process with reacting to last minute requests or coverage issues. The users can manage their jobs from any location at any time from their laptops or cell phones without interacting with the off duty coordinator. Quick response from Customer Service and Software Support issues.

Pros
It is easy to use and allows agency (supervisors, users) to access and coordinate our off duty employment 24 hrs. day. App for I-phone users is a plus. Customers can have rights to view their jobs so it reduces communication with the detail coordinator to track their request. Ability to send messages via the software. Creating invoices for customers via software, simplifies billing processes.

Cons
Users need the administrator to do an override if they are a backup on a job and they want to signup for another job around the same time slot. PowerDETAILS views it as assigned and a schedule conflict with another job...warning/error message to the user. Would prefer a message that would inform the user but not count the backup as if it was an assigned job.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Crystal Valvano

OSCO Review

Used daily for 2+ years
Reviewed 2019-12-19
Review Source: Capterra

It has been a good experience and [SENSITIVE CONTENT HIDDEN] is amazing at answering all of my questions and helping me find a solution to whatever I call her about.

Pros
The ease of using the system and pulling reports.

Cons
If I don't add the billing information for the personnel rate & billing rate it will auto add an incorrect rate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cindy Speece

Power Details

Used daily for 2+ years
Reviewed 2019-11-14
Review Source: Capterra

Pros
Great customer support. It is pretty user friendly for deputies to use.

Cons
We are a high volume agency and it takes a lot of man hours scheduling and invoicing details that are worked. It would be nice if vendors could request details through the system where they could input information, and once approved by our agency, added to the calendar to be worked. It would be helpful for the invoices to have one total for deputy charges and one total for admin fees rather than combined.

Response from PowerDetails


Hi Cindy,

Looks like we already have the feature you're describing! Vendor contacts set up with employer user accounts can request jobs through PowerDetails, which are sent for review by an admin. Once the admin approves the requested job, it is posted to your calendar for personnel to apply for.

Our support team will be happy to walk you through setting this up!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Keith Chamblee

WCSO Florida Extra Duty Software Review

Used daily for 2+ years
Reviewed 2019-12-09
Review Source: Capterra

Positive- Tech support is always their if/when I need them. Also- We have been approached by two other software companies. Neither have been able to duplicate what we need and what we get from Power Details. Customized payment methods. Other companies want to charge the employers for the software. This will not work or be allowed by our agency. Our yearly fee for Power Details is more than reasonable.

Pros
Separate messaging system- Only deputies that are involved/work extra duty details get messages about jobs. The rest of the agency is not bothered by emails that don't pertain to them. App for users- easy to use from agency issued cellphones. Customized Billing and Invoicing- Deputies are paid directly from employers 24/7 Tech support Easy to use as an administrator and user- Coping a past job to create a new job saves a lot of time for me. Adding recurring details can be entered for years in advance and changed at any time.

Cons
We are still looking for an electronic payment system so employers can pay deputies directly without checks. I constantly deal with checks being lost in the u.S. Mail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nathan Lusk

Two months in...

Used daily for less than 6 months
Reviewed 2019-12-11
Review Source: Capterra

From day one we have had a great overall experience and so far this has been the best software purchase I've been a part of.

Pros
The fairness and ease of use! It allows all users the ability to see what jobs are out there in an easy to use format. The end users like that it provides a personal calendar and they have been able to get off duty jobs they were not able to before due to working shifts when the job was originally announced.

Cons
As an administrator I love there are tons of reports, but there are a couple styles of reports I either have not found in the system or would like added. I really do not have any cons at this point and PowerDETAILS has saved me a tremendous amount of time. The only user complaints have been from some who work permanent days and have not been able to get as many jobs as they used to since the system allows equal distribution that is set to the administrator's preferences.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PowerDetails pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact PowerDetails directly for pricing information.

PowerDetails features

Automatic Notifications
Billing & Invoicing
Calendar Management
Collaboration Tools
Invoice Management

API (51 other apps)
Activity Dashboard (68 other apps)
Case Management (95 other apps)
Client Management (50 other apps)
Client Portal (45 other apps)
Contact Management (46 other apps)
Document Management (89 other apps)
Document Storage (64 other apps)
Expense Tracking (41 other apps)
Reminders (51 other apps)
Reporting & Statistics (59 other apps)
Search Functionality (67 other apps)
Task Management (63 other apps)
Third Party Integration (53 other apps)
Workflow Management (51 other apps)

Videos and tutorials

Additional information for PowerDetails

Key features of PowerDetails

  • Access Controls/Permissions
  • Business Process Automation
  • Compliance Tracking
  • Customer Management
  • Employee Scheduling
  • Field Reporting
  • Reporting/Analytics
  • Schedule Distribution
  • Shift Swapping
  • Third Party Integrations
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