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Broadly vs ReviewInc Comparison (2026)
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Good recommendations?
Overview
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers
ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
336
5
4
3
2
1
280
45
7
2
2
- Value for money
- Ease of use
- Features
- Customer support
4.8
35
5
4
3
2
1
29
5
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jackie H.
Owner
Isaac Z.
Manager
Aileen G.
Owner
Pros
Brandy K.
Owner
Matt M.
Litigation Support Specialist
Cons
pat g.
owner
pat g.
owner
Tegan R.
Attorney
Cons
Jonathan O.
Partner
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features35
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anonymous Feedback
- Automated Responses
- Autoresponders
- Batch Communications
- CRM
- CRM Integration
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Gamification
- Hashtag Tracking
- Inbox Management
- Interaction Tracking
- Interactive Content
- Keyword Tracking
- Live Chat
- Media Monitoring
- Mobile Payments
- Mobile Survey
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Performance Metrics
- Personalization
- Question Branching
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- SSL Security
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Website Integration
- White Label
- Widgets
- Workflow Automation
- Workflow Management
- Total features102
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anonymous Feedback
- Automated Responses
- Autoresponders
- Batch Communications
- CRM
- CRM Integration
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Competitive Analysis
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Gamification
- Hashtag Tracking
- Inbox Management
- Interaction Tracking
- Interactive Content
- Keyword Tracking
- Live Chat
- Media Monitoring
- Mobile Payments
- Mobile Survey
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Performance Metrics
- Personalization
- Question Branching
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- SSL Security
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Website Integration
- White Label
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations4
- Constant Contact
- Entrust Identity as a Service
- Facebook Business Suite
- FieldRoutes
- Google Maps
- Hootsuite
- Housecall Pro
- HubSpot CRM
- JobNimbus
- Lightspeed
- Litify
- Microsoft Entra ID
- ModMed
- Okta
- QuickBooks Online Advanced
- Salesforce Platform
- ServiceTitan
- Shopify
- Veradigm EHR
- Zapier
- eClinicalWorks
- Total integrations19
- Constant Contact
- Entrust Identity as a Service
- Facebook Business Suite
- FieldRoutes
- Google Maps
- Hootsuite
- Housecall Pro
- HubSpot CRM
- JobNimbus
- Lightspeed
- Litify
- Microsoft Entra ID
- ModMed
- Okta
- QuickBooks Online Advanced
- Salesforce Platform
- ServiceTitan
- Shopify
- Veradigm EHR
- Zapier
- eClinicalWorks
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