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SurveyMonkey vs ReviewInc Comparison (2026)

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ReviewInc logo

ReviewInc

Overview

Create experiences customers love with AI-powered surveys & analytics. Quickly gather and analyze feedback using NPS®, CSAT, and VoC programs to identify opportunities for improvement. Integrate insights with 200+ business tools like Salesforce and Tableau, empowering teams to take action.

ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

10.5K

5

4

3

2

1

6.8K

3K

498

91

49

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

35

5

4

3

2

1

29

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”
EW

Emilia W.

Network Support Coordinator

“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”
Verified reviewer profile picture

Ashley G.

HR Manager

“I especially appreciate the variety of question types, customization options, and detailed analytics that help turn responses into actionable insights.”
JH

Jenny H.

Communications Director

Pros

“ReviewInc will give you a quote for pricing to fit your business.”
Verified reviewer profile picture

Brandy K.

Owner

“Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in.”
MM

Matt M.

Litigation Support Specialist

Cons

“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”
EW

Emilia W.

Network Support Coordinator

“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”
Verified reviewer profile picture

Ronith C.

Student

“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”
EW

Emma W.

Assistant manager

Cons

“It wasn't able to integrate directly to our program so we have to send weekly reports.”
JO

Jonathan O.

Partner

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features112
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CRM Integration
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Complaint Monitoring
  • Conditional Logic
  • Content Management
  • Continuous Feedback
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Onboarding
  • Employee Recognition
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Hashtag Tracking
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Keyword Tracking
  • Lead Generation
  • Learning & Development
  • Live Chat
  • Live Results Sharing
  • Media Monitoring
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • Offline Response Collection
  • Online Polling
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Single Sign On
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Web Forms
  • Website Integration
  • White Label
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management
  • Total features102
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Benchmarking
  • CES Survey Structure
  • CRM
  • CRM Integration
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Complaint Monitoring
  • Conditional Logic
  • Content Management
  • Continuous Feedback
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Onboarding
  • Employee Recognition
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Hashtag Tracking
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Keyword Tracking
  • Lead Generation
  • Learning & Development
  • Live Chat
  • Live Results Sharing
  • Media Monitoring
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offboarding
  • Offline Response Collection
  • Online Polling
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Single Sign On
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Web Forms
  • Website Integration
  • White Label
  • Widgets
  • Word Clouds
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations85
  • ActiveCampaign
  • Administrate Training Management
  • Airtable
  • Apptio Platform
  • Appy Pie
  • Arlo Training Management Software
  • Birdeye
  • Chattermill
  • ClicData
  • Constant Contact
  • CozyRoc SSIS+ Components Suite
  • DataGrail
  • Databox
  • Dataddo
  • Emma by Marigold
  • Enterpret
  • Entrust Identity as a Service
  • Ethnio
  • Eventbrite
  • Evernote Teams
  • Facebook Business Suite
  • FieldRoutes
  • Fivetran
  • Flatly
  • Freshdesk
  • Freshservice
  • Gainsight CS
  • Google Drive
  • Google Forms
  • Google Maps
  • GreenSpark
  • Hevo
  • Hootsuite
  • Housecall Pro
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Integry
  • Jitbit Helpdesk
  • Jivrus Looker Studio Connectors
  • JobNimbus
  • Kapiche
  • Lightspeed
  • Litify
  • Make
  • Marketo Engage
  • Marketo Sales Connect
  • Matillion
  • Maximizer CRM
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft Power BI
  • Microsoft Teams
  • Minitab
  • ModMed
  • Monkedo
  • NVivo
  • Notion
  • Okta
  • OneDrive
  • Oracle Eloqua Marketing Automation
  • Osano
  • Pabbly Connect
  • Pipedream
  • Productiv
  • Purplepass
  • Quickwork
  • Rally UXR
  • Recruit Wizard
  • Respondent
  • Robly
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Sendoso
  • ServiceTitan
  • Skyvia
  • Slack
  • Smartsheet
  • Stitch
  • Style Intelligence
  • Tableau
  • Thematic
  • Transcend
  • Tray.io
  • Tremendous
  • Tugger
  • Unito
  • UpMetrics
  • Veradigm EHR
  • Visme
  • WhatsApp
  • Workato
  • Zapier
  • Zendesk Suite
  • Zoho Campaigns
  • Zoom Events and Webinars
  • Zuper
  • eClinicalWorks
  • monday AI Work Platform
  • theMarketer
  • trocco
  • viaSocket
  • Total integrations19
  • ActiveCampaign
  • Administrate Training Management
  • Airtable
  • Apptio Platform
  • Appy Pie
  • Arlo Training Management Software
  • Birdeye
  • Chattermill
  • ClicData
  • Constant Contact
  • CozyRoc SSIS+ Components Suite
  • DataGrail
  • Databox
  • Dataddo
  • Emma by Marigold
  • Enterpret
  • Entrust Identity as a Service
  • Ethnio
  • Eventbrite
  • Evernote Teams
  • Facebook Business Suite
  • FieldRoutes
  • Fivetran
  • Flatly
  • Freshdesk
  • Freshservice
  • Gainsight CS
  • Google Drive
  • Google Forms
  • Google Maps
  • GreenSpark
  • Hevo
  • Hootsuite
  • Housecall Pro
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Integry
  • Jitbit Helpdesk
  • Jivrus Looker Studio Connectors
  • JobNimbus
  • Kapiche
  • Lightspeed
  • Litify
  • Make
  • Marketo Engage
  • Marketo Sales Connect
  • Matillion
  • Maximizer CRM
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft Power BI
  • Microsoft Teams
  • Minitab
  • ModMed
  • Monkedo
  • NVivo
  • Notion
  • Okta
  • OneDrive
  • Oracle Eloqua Marketing Automation
  • Osano
  • Pabbly Connect
  • Pipedream
  • Productiv
  • Purplepass
  • Quickwork
  • Rally UXR
  • Recruit Wizard
  • Respondent
  • Robly
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Sendoso
  • ServiceTitan
  • Skyvia
  • Slack
  • Smartsheet
  • Stitch
  • Style Intelligence
  • Tableau
  • Thematic
  • Transcend
  • Tray.io
  • Tremendous
  • Tugger
  • Unito
  • UpMetrics
  • Veradigm EHR
  • Visme
  • WhatsApp
  • Workato
  • Zapier
  • Zendesk Suite
  • Zoho Campaigns
  • Zoom Events and Webinars
  • Zuper
  • eClinicalWorks
  • monday AI Work Platform
  • theMarketer
  • trocco
  • viaSocket

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