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EngageBay CRM vs Landbot Comparison (2026)
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HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
EngageBay CRM
4.6
(912)5
635
4
247
3
22
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Landbot
4.4
(70)5
42
4
23
3
1
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
912
5
4
3
2
1
635
247
22
2
6
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.4
70
5
4
3
2
1
42
23
1
1
3
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“Overall, EngageBay CRM has been a helpful tool for managing contacts, email campaigns, and our sales pipeline, especially with how responsive and supportive the customer support team is.”
Jelyn T.
Marketing Manager
“The interface is intuitive and easy to learn, so onboarding is quick, and features like automation, email campaigns, and pipeline tracking help save time and improve efficiency.”
DM
Desiree M.
Caregiver
“It brings together email marketing, CRM, automation, and customer support into one platform, tired of hopping between different tools.”
HK
Hitesh K.
Administrator
Pros
“For now on, you can even connect your bot to Chat GPT via the API...”
VL
Vincent L.
Director
“For advanced features, you will have to pay around US$ 80 per month.”
VL
Vincent L.
Director
“How simple is to setup your bot, with nice and cool interactions, with API integrations and in just minutes you can plug the same to a landing page and start getting leads. And now even you can plug the same to your whatsapp biz account.”
Ernesto C.
Co-CEO & Co-Founder
Cons
“The reporting and analytics aren’t as in-depth, which can be a drawback if you rely heavily on data-driven insights.”
DM
Desiree M.
Caregiver
“The Dishonesty of the company, Free Trial, take your credit card, you cancel and they still charge you.”
MP
Michael P.
Owner
“Restrictions include a brief introduction that appears before the email template, sometimes delayed email broadcasts, and emails that fail to reach corporates despite being guaranteed that they would wind up in the inbox rather than the trash can.”
SK
Sai K.
Account manager
Cons
“We sent 2 documents reports with bugs and features not working, none of that was solved”
AA
Andrea A.
CEO
“There are other reviews online about the customer service being poor.”
FQ
Farhan Q.
CEO
“whatsapp automation doesn't work”
AA
Andrea A.
CEO
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features180
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Augmented Analytics
- Auto Update
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Segmentation
- Campaign Specific Signature
- Canned Responses
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Code-free Development
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Management
- Contextual Guidance
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Customization
- Dashboard
- Data Analysis Tools
- Data Extraction
- Data Import/Export
- Data Management
- Data Synchronization
- Deal Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For AEC Industry
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Sales/Marketing
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Generative AI
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Messaging
- Group Scheduling
- Help Desk Management
- Human Handover
- IT Asset Management
- Image Library
- Inbox Management
- Incident Management
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Mobile Survey
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Language
- Multiple Site Management
- Multivariate Testing
- Natural Language Processing
- Notification Scheduling
- Offline Form
- Offline Response Collection
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Power Dialer
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Product Recommendations
- Progress Tracking
- Progressive Dialer
- Proposal Generation
- Prospecting Tools
- Query Suggestions
- Question Branching
- Question Library
- Question Piping
- Queue Management
- Quotes/Estimates
- Randomization
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Conversations
- Real-time Scheduling
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Responsive Web Design
- SMS Messaging
- Sales Activity Management
- Search/Filter
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- URL Customization
- Visual Analytics
- Widgets
- Workflow Automation
- Total features111
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Augmented Analytics
- Auto Update
- Automated Publishing
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Availability Management
- Batch Processing
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Monitoring
- Call Recording
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Segmentation
- Campaign Specific Signature
- Canned Responses
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Code-free Development
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Creation
- Content Delivery
- Content Management
- Contextual Guidance
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Customization
- Dashboard
- Data Analysis Tools
- Data Extraction
- Data Import/Export
- Data Management
- Data Synchronization
- Deal Management
- Document Storage
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For AEC Industry
- For Insurance Industry
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Sales/Marketing
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Generative AI
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Messaging
- Group Scheduling
- Help Desk Management
- Human Handover
- IT Asset Management
- Image Library
- Inbox Management
- Incident Management
- Intent Recognition
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Landing Pages/Web Forms
- Language Detection
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Optimization
- Mobile Survey
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Language
- Multiple Site Management
- Multivariate Testing
- Natural Language Processing
- Notification Scheduling
- Offline Form
- Offline Response Collection
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Power Dialer
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Product Recommendations
- Progress Tracking
- Progressive Dialer
- Proposal Generation
- Prospecting Tools
- Query Suggestions
- Question Branching
- Question Library
- Question Piping
- Queue Management
- Quotes/Estimates
- Randomization
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Real-time Conversations
- Real-time Scheduling
- Recommendations
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Responsive Web Design
- SMS Messaging
- Sales Activity Management
- Search/Filter
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- URL Customization
- Visual Analytics
- Widgets
- Workflow Automation
Integrations
- Total integrations28
- Airtable
- BulkSMS
- CallHippo
- ChatBot
- ChatGPT
- Dialogflow
- Docusign
- Exotel
- Google Analytics 360
- Google Contacts
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business
- MightyCall
- Pabbly Connect
- Plivo
- RingCX
- Salesforce Nonprofit Cloud
- Salesforce Platform
- SendGrid
- Shopify
- Slack
- Stripe Payments
- Teachable
- Twilio
- WhatsApp Business API
- WordPress
- Xero
- Zapier
- Zendesk Suite
- n8n.io
- Total integrations15
- Airtable
- BulkSMS
- CallHippo
- ChatBot
- ChatGPT
- Dialogflow
- Docusign
- Exotel
- Google Analytics 360
- Google Contacts
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business
- MightyCall
- Pabbly Connect
- Plivo
- RingCX
- Salesforce Nonprofit Cloud
- Salesforce Platform
- SendGrid
- Shopify
- Slack
- Stripe Payments
- Teachable
- Twilio
- WhatsApp Business API
- WordPress
- Xero
- Zapier
- Zendesk Suite
- n8n.io
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