GoSurvey Pricing, Features, Reviews & Comparison of Alternatives

GoSurvey

Offline survey app for easier and faster data collection.

4.64/5 (28 reviews)

GoSurvey overview

What is GoSurvey?

GoSurvey is specifically designed for businesses who are looking to collect data in a hassle-free way. GoSurvey makes data collection easier and faster as the app is capable of collecting data even without internet. Strong reporting and analytics helps you with results that are accurate and easy to get. It can be used for market research, trade show lead capture, gathering customer feedback, employee engagement surveys and much more.

Surveys can easily be created on GoSurvey. It supports major local or regional languages also, thus removing the language barrier. It also comes with 30+ question types, including ability to capture Photo, video, audio and GPS location too. You can even download the data in Excel, CSV, PDF or SPSS(.sav) format. With powerful features and great customer support, we ensure your business gets growing.
www.techgrains.com

Pricing

Starting from
$17/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
GoSurvey screenshot: GoSurvey : custom question typesIntroduction to GoSurveyGoSurvey screenshot: GoSurvey : collect customer feedbackGoSurvey screenshot: GoSurvey : survey form builderGoSurvey screenshot: GoSurvey : multimedia file uploadGoSurvey screenshot: GoSurvey : multilingual support

GoSurvey reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.7
  5.0
Jonathan Decaux

Great product and support team !

Used monthly for 2+ years
Reviewed 2019-02-07
Review Source: Capterra

We use GoSurvey for a long time and it's always a great experiance

Pros
Easy to use and support on top ! Even if you have a problem they found a solutin.

Cons
Nothing to say, the product is really a must to have.

Response from Techgrains Technologies


Hi Jonathan, thanks for taking time to review us. We're happy that we were able to give you a positive experience with GoSurvey. We assure you will have good time using GoSurvey in the times ahead with even better services. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vaibhav Jain

This is a unique survey tool highly desirable for the small businesses of India

Used daily for less than 6 months
Reviewed 2020-01-03
Review Source: Capterra

Excellent product, worth every penny. There is no limit to what you can do with this software. Most importantly, the sales team is highly qualified and very professional, needless to say very helpful.

Pros
The features such as offline data capture, OTP verification, MAP coordinates, Real time Signature, Real time image capturing are particularly helpful that are not available in almost all of the big name survey tools in the market. Even if they are, the pricing is too much making it impossible for small businesses to purchase the subscription for daily use.

Cons
I guess OTP functionality can be little smoother, particularly in rural areas. More than 70% of the users didn't get the OTP for verification purposes at rural areas of MP near Bhopal. May be this was a location specific problem but still some improvement from the development team would be highly desirable.

Response from Techgrains Technologies


Hello Mr. Vaibhav,
We thank you for taking time to review us so wonderfully.
We also appreciate your efforts in putting forward such great details about the features in your review. We work hard in making GoSurvey a user-centric survey tool and words like yours encourages us to take it even further.
We have taken a cognizance of the issue you faced and we will work on it to improve the experience of Mobile OTP functionality.
Furthermore, we heartily accept all your positives and suggestions - we're always there to help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yvonne Evans

Great survey's

Used monthly for 2+ years
Reviewed 2020-06-16
Review Source: Capterra

The time spent on the software and app wasn't bad but it was rewarding in other ways than just one.

Pros
Go survey is very easy to use and to navigate throughout the site or if you decide to get the app. A wide range of question and information is provided. The software offers helpful tool to utilize as a newbie or someone who's returning.

Cons
What I liked least was the time it took for some of the questions to answered just to let you type out so much then say you do not qualify. That was time consuming but also apart of the process. Its always finding new ways to improve from getting feedback which is great.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Jijo Thankachan

User friendly but lacks features

Used daily for less than 6 months
Reviewed 2019-11-01
Review Source: Capterra

The Only business problem which was solved is the availability of IOS App.

Pros
Great look and feel. IOS app support Good for very simple projects.

Cons
Lacks features in terms of setting up complex projects. Cost is very high when compared to the features available. subscription per Device is not attractive, should have been either on no. of completes or Only period of usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Susan Misdom

Simple and Easy Survey Platform

Used occasionally for less than 6 months
Reviewed 2020-03-30
Review Source: Capterra

Similar to Survey Monkey, this is another great alternative platform to create and send out surveys.

Pros
I haven't create surveys with this program myself; I've only taken survey sent to me but as a person taking the survey, I found it easy and user friendly.

Cons
I don't have enough experience as the person setting up the survey and sending them out to have any negative reviews about it. My experience with this program is limited as the person receiving the surveys.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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GoSurvey pricing

Starting from
$17/month
Pricing options
Free trial
Subscription
View Pricing Plans

GoSurvey is free for 7-days with full-feature access. It offers 3 tiers of pricing which offer different levels of functionality.

Basic: $17/month (or $170/year)

Advanced: $40/month (or $400/year)

Professional: $65/month (or $650/year)

GoSurvey features

Automatic Notifications
Customizable Branding
Customizable Templates
Monitoring
Real Time Analytics

A/B Testing (202 other apps)
API (547 other apps)
Activity Dashboard (353 other apps)
Campaign Analysis (294 other apps)
Campaign Management (354 other apps)
Campaign Segmentation (204 other apps)
Content Management (270 other apps)
Data Import/Export (252 other apps)
Drag & Drop Interface (254 other apps)
Engagement Analytics (264 other apps)
Multi-Channel Marketing (244 other apps)
Reporting & Statistics (353 other apps)
Social Media Integration (314 other apps)
Social Network Marketing (202 other apps)
Third Party Integration (346 other apps)

Videos and tutorials

Additional information for GoSurvey

Key features of GoSurvey

  • Analytics
  • Data Analysis Tools
  • Data Export
  • Data Management
  • Face-to-Face
  • Field Research
  • Form Builder
  • Lead Notifications
  • Map Coordination
  • Mobile Survey
  • Multi-Channel Collection
  • Multiple Question Types
  • Offline Response Collection
  • Product Feasibility Mapping
  • Question Branching
  • Randomization
  • Reporting/Analytics
  • Response Validation
  • Shopper Survey
  • Skip Logic
  • Statistical Analysis
  • Store Inspection
  • Supports Audio / Images / Video
  • Survey Builder
  • Surveys
View All Features

Benefits

1. Works 100% offline, collect unlimited data anywhere without internet
2. Create multilingual surveys
3. Save partially filled forms and complete them later
4. Capture photos, videos and audios in offline mode
5. Captures real-time location while surveying
6. Add unlimited users and assign them specific roles