Hootsuite vs Zoho Social Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
A verified reviewer
Verified Reviewer

Great Scheduling Tool

2019-04-02

Great to be able to post to 4 different platforms although didn't do it in bulk as image sizes need to be different for each.

Pros

Good functionality, ability to post on Instagram, clear and logical user interface

Cons

Had problems connecting Instagram - couldn't figure it out and had to return to Hootsuite

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Iain Finlay Macleod

Using Zoho Social

2018-10-10

Great, enjoyed it much more than Hootsuite, good customer service, I recommend it a lot.

Pros

Software works very well, nice and easy to use, nice interface, very impressed all round.

Cons

They weren't clear about their pricing structure and what was involved in the free version - I was suggesting it to customers and this info would have been good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Anonymous
Director of Marketing (Hospital & Health Care company, 51-200 employees)
Verified Reviewer

Great for Small Business Use

2017-06-23

Pros

For small businesses that truly don't need hootsuite this is a great solution.

Cons

Instagram has a weird process for posting, but I think it's the same even for hootsuite. Most of the insights are good, but can be misleading.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Cj Johnson

Free version useless, basic paid OK, lacks sophisticated functionality

2017-08-15

Got around a headache in setting up a Hootsuite account for a client...potential for CRM integration but not experienced yet.

Pros

- Easy to schedule a post. - Nice easy way to see some metrics about impact of what I'm doing - Mobile app provides ability to schedule posts from my pocket - Scheduling optimizing suggestion

Cons

- Immense pain in the butt to find a tweet from someone I follow - Can't schedule a retweet for the future - Mobile app fairly unstable, crashes a lot - Unclear what metrics are meaning - Very difficult to drill down to a comment on a Facebook page post from the app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Michael Hansen

This great web app really helped me to post content to each of my social media pages!

2017-05-04

Pros

Much better than Hootsuite.

Cons

We haven't used it long enough to see any real down sides to the application. Access directly to the social page could be more streamlined.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Jamelle Sanders

Zoho is a powerfully effective tool for entrepreneurs and anyone looking to maximize social media!

2019-04-05

Overall, I love the Zoho Social product. It has been very helpful for me as a busy entrepreneur. I am able to schedule my social media and post on a regular basis through the platform. It has saved me time and empowered me to continue to grow my presence online. I would highly recommend this product to anyone wanting to schedule out social media posts while remaining engaged.

Pros

I love the ease of use, the ability to cross-post across platforms and the integration with my business email accounts.

Cons

Ultimately, I would like to see more tools like Hootsuite and the option to continue to add more platforms through the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Madeline Gosz

Helps me manage our social media accounts in one place

2017-05-04

I can see my scheduled and past posts all in one place and can easily track social media metrics using Zoho social

Pros

User friendly, can see progress in followers, can see scheduled posts and can schedule posts seamlessly, etc.

Cons

I am used to using Hootsuite, so I'm still seeing the pros and cons between them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Tanika Torrice

Best experience Every

2017-04-30

Pros

I like the software better than HootSuite. I lived everything about this software therefore I don't have any negative information to share.

Cons

I felt the trail should have been longer . Other than that one comment, which I say jokingly, this software was awesome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Tristan Van Aken

Great Program - A Little costly for using multiple clients

2017-06-30

Quick and easy use to manage all of our and our clients social media platforms.

Pros

Much better than Hootsuite.

Cons

For business owners that manage multiple clients the cost per client is a little pricey. There should be a free version for multiple users as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Anonymous
Owner (Marketing and Advertising company, 1-10 employees)
Verified Reviewer

SOcial Pros

2018-11-06

Pros

Integrates with CRM, easy set up and reporting, incredible support, great value for the price, and excellent innovations.

Cons

It's not as easy to repost as Hootsuite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Zachary Davy

Finally a solution that fits!

2017-08-15

Convenience

Pros

Better than hootsuite in my opinion.

Cons

If only it would auto shorten my content for twitter or allow a seperate area to edit the content for twitter along side the post that is going to Facebook, Linkef In and Google +

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Marc Timberlake Bacani

Much more intuitive than Hootsuite

2018-08-12

Pros

Using Zoho social is much more intuitive than Hootsuite or other social managment SaaS I have used in the past.

Cons

Photo preview and upload tools could be a little more in-depth. For example, Zoho seems to automatically cut pictures for Instagram but doesn't give me an option to preview the 1:1 picture during upload.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Simone Cummins

The best by far!

2018-09-05

Pros

The simple user interface is so great, I tried out Hootsuite to see how that was but returned to Zoho as it's such a nicer experience

Cons

That should be at an option for a free plan even with reduced features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Anonymous
Director (Education Management company, 1-10 employees)
Verified Reviewer

Bulk scheduling both a burden and a blessing

2017-09-12

Pros

The Bulk Scheduling is better than Hootsuite, it allows you to simply include the link of the image and automatically attaches it onto a Twitter post.

Cons

Organising the calendar dates - the system is not very forgiving when you set the dates on an excel spreadsheet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Peter Ravenscroft

Zoho Social at People Matters HR

2016-08-05

I've been using hootsuite for some time however we decided to try zoho social.

Pros

Integrates with Zoho CRM

Cons

So far not come accross any

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Tom Woolley

Zoho Social has been a big help to me and my growing company!

2017-04-25

After using Hootsuite and not really enjoying the app, I tried out Zoho Social.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Karen Deacon

Verified Reviewer

Very Happy to Reccomend

2017-01-19

I am very Happy to recommend Zoho Social Pro Plan, it is very easy to use, reliable and I would say I prefer it over Hootsuite which I used previously.

Pros

It has a useful scheduling tool, and emails you confirmation that the post has been successful so you know if there is a problem straight away. The best part is it tells you the best times of the day to engage with your most active followers which are so useful.

Cons

Can't say I've really come across any as yet, I have been using this only for a short time so it's not to say I don't find some, but at present, i cant list any

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Zoho Social

I would recommend Zoho Social to other marketing professionals as a useful free and paid tool

Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Mariesa Bus

Verified Reviewer

Easy to use and great value

2017-02-14

I find it much easier to manage than HootSuite, but with better analytics without having to pay extra.

Pros

Easy to use, cost effective, easy analytics.

Cons

I wish that they had the PowerPoint feature of AgoraPulse for creating presentations with analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering Zoho Social

Use the connections tab to find your top brand ambassadors.

Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Jim Bloch

Great product

2017-03-03

We have used other products in the past, but this is better and cheaper than hootsuite and everything else!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Nicky Blue

Great all rounder

2018-05-17

Pros

Grows following easily, great interface, easy to use, gives you stats on when to tweet and best time to reach your crowd

Cons

I think the price tag is too expensive it is three times as expensive as Hootsuite. I can't see how they justify that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Tushar Tyagi

Super Software

2017-04-27

I looked at a few other solutions such as HootSuite but none very as reasonably prices and very as straight forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Yemin Kim

The nice alternative

2018-01-31

I can manage my channels easily with Zohosocial. Smart Q scheduling is really helpful to decide when I need to post and it give me great results. One more thing I am really impressed is they are constantly improving and are user friendly.

Pros

Zoho Social is very easy to use and there is literally no running curve. When I first installed this app, I was able to post and monitor my channels right away. It was that easy. Their Smart Q scheduling is awesome. You are not going to get the perfect result but you can try various time frames based on Smart Q scheduling. It was helpful for me to test different times and days with different options.

Cons

Their communication feature - read, write, comment is not as functional or powerful as other platforms like Hootsuite. I believe that there are some rooms for improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Anonymous
A verified reviewer

Beats Hootsuite Hands Down For Value and Functionality

2018-07-23

Saves me time. Makes

Pros

I had so many issues with Hootsuite. The analytics are simple and the UX is very friendly.

Cons

The UX and visual design could be worked on. What business problems are you solving with the product? What benefits have you realized? It obviously helps us become more optimized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Kurtis Gunn

Verified Reviewer

Love the brand separation

2019-04-04

Pros

I love being able to separate my clients out rather than Hootsuite who piles all my social media accounts (and my clients) into one pool and makes me pick and choose out of that list.

Cons

Sometimes it messes up my line breaks on Instagram, would love to see them fix this bug

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more
Antonio Fregoso

Verified Reviewer

My experience with Social Zoho

2016-08-11

Easy to use. Excelenta for Inbound Marketing because it allows generate leads for CRM from the same application . The mobile application for iPhone is very good .

Pros

Better than Hootsuite

Cons

Sometimes when you publish directly to Facebook Social Zoho does not synchronize the post

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Zoho Social

If they want to productive social networks this is an excellent choice

Source: GetApp
Helpful?   Yes   No
Zoho Social Reviews
Zoho Social
Social media marketing for growing businesses
Read more