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Zoho Social

Social media marketing for growing businesses

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Zoho Social Pricing, Features, Reviews and Alternatives

Zoho Social product overview

Price starts from

$

15

/momonth
Per Feature

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Key benefits of using Zoho Social

- Publish and schedule an unlimited number of posts (even on the free plan!)

- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish

- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.

- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.

- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Chat
Email/Help Desk

Training options

Documentation
Webinars

Zoho Social pricing information

Value for money

4.5

/5

2.5K

Price starts from

$

15

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zoho Social features

Functionality

4.5

/5

2.5K
Total Features45 7 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Content Management
Alerts/Notifications
Engagement Tracking
Social Media Integration
Multi-Channel Marketing

Zoho Social users reviews

Overall rating

4.7

/5

2.5K

Positive reviews

97%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

1,791

651

70

7

2

Pros
I have loved using Zoho social for work. The ease of scheduling all my posts in one place and just watching them zip off at a time I determine is very exciting.

Jenny G.

Enjoyed that we can post to the significant social stages effectively, plan when we need and furthermore alter explicit presents on make at that point turn out best for every stage.

AR

Anonymous Reviewer

The calendar view gives me a great look at what I have scheduled. Setting up post automation is seamless and the general UX is fantastic.

Kesha P.

Cons
There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.

AR

Anonymous Reviewer

There's no integration for WhatsApp Business. I think this is a huge bummer as that is the main communication channel in my country.

Fru E.

So far I can't think of anything to dislike about the application.

Molefe T.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Social Scheduler of Them All

Reviewed 2 years ago

Zoho Social is an essential part of my business and I couldn't function without it.

Pros

Zoho Social has been the best social media scheduler I have ever used. It can actually post to Instagram. It has specific brand management and makes reporting for my clients super easy. The pricing is awesome! I can build the package to my news and reduce as needed. The clean design works great and the app makes things really mobile. I think my favorite part though is that I've experienced the improvements they've made so they are actively looking on improving and making it even better.

Cons

They updated and fixed most of the cons. I couldn't use it for one of my clients for awhile because it didn't have Facebook Group posting but now it does so that's not really an issue. I do wish that if I was linking a video it could take a thumbnail for Instagram the way it does for Twitter.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I've kicked the tires on several programs and decided to go with Zoho

Reviewed 2 months ago

I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons. I don't want to make this too long, so I'll just mention the features that won me over: I can grab...

Pros

Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service

Cons

The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Customer support SUCKS

Reviewed 10 months ago

Disappointing. No — infuriating.

Pros

Pretty easy to use UI. Monitoring dashboard. Nice looking reports.

Cons

1. Insights data captured in reports is pretty lacking, especially for posts that are boosted (engagement not captured!! what?!?) so there's inconsistency with actual metrics. 2. Cannot tag other pages/users in Facebook posts 3. Stopped using this to schedule Facebook posts because preview does not reflect how the respective platform posts will look – eg how pix will tile / crop in a post (instead,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great App

Reviewed 2 months ago
Pros

I carried out a case study of 4 different scheduling apps and Zoho Social was by far the best one. There are plenty of useful integrations to help manage digital marketing campaigns such as analytics, streams, and lead management which are all hugely helpful. The app is dependable and functional, unlike some of the other apps I tested. Highly recommend this product - it has great functions at an affordable price.

Cons

The inability to edit images on the scheduling tool would be the cherry on top of Zoho Social. When ensuring content is in the correct format, even just a cropping tool would be really useful. It would also be useful if Zoho Social was compatible with posting Reels, Stories, and Carousels to Instagram, but I appreciate that some of these are down to Instagram's rules.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great alternative to well known social media management programs

Reviewed a year ago

Zoho has a robust suite of inexpensive high powered programs. I have been searching for my social media management unicorn and have tried nearly everything on the market. Zoho Social offers a great value for the cost compared to other programs, is easy to use, including on the mobile app and I was able to receive 6 months free on their COVID 19 plan.

Pros

Zoho social was easy to implement and begin using. Love the SmartQ feature and it seems to interface with Instagram better than other programs.

Cons

Does not have automatic image resizing so photos have to be readjusted at times.

Zoho Social FAQs and common questions

Zoho Social has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Zoho Social has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Zoho Social supports the following languages:
German, French, Portuguese, Italian, English, Spanish


Zoho Social supports the following devices:
Android, iPad, iPhone


No, Zoho Social does not have an API available.


Zoho Social integrates with the following applications:
Zoho CRM, Twitter, LinkedIn, Facebook, Instagram


Zoho Social offers the following support options:
FAQs/Forum, Chat, Email/Help Desk

Related categories