Zoho Social Pricing, Features, Reviews & Comparison of Alternatives

Zoho Social Reviews

Zoho Social

Social media marketing for growing businesses

4.65/5 (967 reviews)

Zoho Social overview

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Australia, Canada, China, Europe and 5 other markets, India, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Italian, Portuguese, Spanish
Zoho Social screenshot: Zoho Social ShareSocial Media Marketing with Zoho SocialZoho Social screenshot: Team CollaborationZoho Social screenshot: Multiple ImagesZoho Social screenshot: Zoho Social Home ScreenZoho Social screenshot: ReportsZoho Social screenshot: MonitorZoho Social screenshot: MessageZoho Social screenshot: CollaborationZoho Social screenshot: Calendar Edit

Zoho Social reviews

Value for money
Ease of use
Customer support
Frances Kuffel

Need Social Media Scheduling

Used daily for less than 6 months
Reviewed 2017-10-11
Review Source: Capterra

I like being able to post to the minute, unlike HootSuite's 5-minute scheduling. It's very easy to use -- Zoho would be great for a new-comer.

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Franklin D Rivera II

Almost Perfect

Used daily for less than 6 months
Reviewed 2016-10-01
Review Source

I have tried a lot of social media management platforms and never really considered Zoho Social. I thought of them as mostly a CRM platform, but when I saw their CRM Plus which included CRM Social and many other platforms, I decided to give it a try. I have to say that I have been very pleased with the ease of use, the browser integrations and the reporting. When you log in to your account, you can immediately see how your brand is performing via the Brand Health Dashboard. At a quick glance I can see which platforms and types of posts are getting the greatest engagement. Everything is so darn easy. The performance, the posts and the live stream are easily accessible on the Brand Health Page. Another nice feature is the Smart Q, which will automatically suggest and schedule posting times based on the percentage of top engagers that will see it. If there is not an optimal time on that day, the Smart Q will suggest the next best time. Nice! Another great feature is the monitoring, which allows you to specifically listen for keywords, brands, mentions, users, lists and more for your social profiles. The streams are arranged similar to Hootsuite feeds which can be arranged. The reports features are very nice as well. You can use standard reports for Facebook, Twitter and Instagram or create a custom report which can be sent at predetermined intervals to you, your clients or both. The reports are pretty robust (especially for FB) and at the price point of Zoho Social, you get all of the reports. There is no nickel and diming for more in-depth reports like some other platforms. Their connections tab will let you know who recently engaged with you, as well as who is the most engaged. This way, you never miss an opportunity to engage and build a good audience for your brand. Additionally, the collaborate tab allows you to have discussions with those who are engaging with you brand which can be helpful in broadcast messages or brand loyalty. Zoho Social has so any features that it is hard to believe that you get all of this at such a reasonable price point. If you add on the ability to integrate your social with their project planning, crm, sales IQ, and campaign platforms, the capabilities are ridiculous (in a great way). Zoho Social deserves a serious look from new social media marketers as well as established digital marketing firms.-Rich Feature at a very reasonable price point -Great analytics and custom reports and scheduling -Brand Health at a glance-No deep digging needed for analysis -Ability to collaborate with those who engage and team members. -Browser posting plugin -Smart Q for suggested best times based on engagement -Easily switch between brands -Integration with other valuable Zoho platforms -Android and Iphone mobile app

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simo aghrim

Staying in touch with your customers is essential. It is challenging to track when you last contacte

Used weekly for less than 6 months
Reviewed 2016-08-09
Review Source: Capterra

Staying in touch with your customers is essential. It is challenging to track when you last contacted existing customers, whether new prospective customers signed up or bought your product, and how many customers are recurring ones. Customer relationship management (CRM) software helps you get all that information, and more, into a single database so that you can track and manage sales and marketing opportunities. Zoho CRM ($20 per user per month as tested; starting at $12 per user per month) is up to the challenge, with comprehensive reporting, advanced CRM features, and email marketing tools that all add up to an Editors' Choice-winning service.Zoho CRM has many of the same capabilities as our other Editors' Choices, Salesforce Sales Cloud Lightning Professional and Apptivo CRM, but with a price tag that's friendlier to small businesses. Be aware, however, that you'll be giving up some of the in-depth reporting and detailed lead management that justify Salesforce's price. Zoho CRM is particularly effective for organizations that already use the company's other products, such as Zoho ProjectsFree at Zoho or Zoho Books$9.00 at Zoho. Its deep Google Apps integration also makes it a natural choice if your organization uses those tools for email and calendaring, and the newly redesigned user interface (UI) gives the platform a much-needed facelift while greatly improving the overall navigability and CRM experience.

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simo aghrim

wow zoho is the best app for social media

Used daily for 1-2 years
Reviewed 2017-11-25
Review Source: Capterra

time and moneyfull control and managing things easily by clicking just on one fonction you hve everything in your hand, otherwise, some other software like zoho dose not have such features. Thank you for giving me this amazing experience. thanks Zoho team I live Zoho Social because it is very easy to use, very friendly in its interface, but still very detailed and effective in all reports and customisation. Being able to manage different Brands and the Smart Q planning options are my favourite treats in this amazing package.

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Yemin Kim

The nice alternative

Used daily for 1-2 years
Reviewed 2018-01-31
Review Source: Capterra

I can manage my channels easily with Zohosocial. Smart Q scheduling is really helpful to decide when I need to post and it give me great results. One more thing I am really impressed is they are constantly improving and are user friendly.Zoho Social is very easy to use and there is literally no running curve. When I first installed this app, I was able to post and monitor my channels right away. It was that easy. Their Smart Q scheduling is awesome. You are not going to get the perfect result but you can try various time frames based on Smart Q scheduling. It was helpful for me to test different times and days with different options.

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Zoho Social pricing

Starting from
Pricing options
Free trial
View Pricing Plans

1 User
1 Brand
5 Social Networks
Default Zoho URL shortener
SocialShare Browser Plugin
STANDARD: $10/month.
2 Users
1 Brand
5 Social Networks
Publishing and Scheduling
Default Zoho URL shortener + Bit.ly integration
Smart Q
Basic Reports
Monitoring (Up to 5 saved keyword searches + Twitter lists)
SocialShare Browser Plugin
Add Ons:
Users at $10 / user / month
Brands $10 / brand / month
5 Users
3 Brands
5 Social Networks
Advanced Publishing and Scheduling
Default Zoho URL shortener + Bit.ly integration
Bulk Scheduler
Smart Q
Advanced Reports
Custom Reports
Sentiment Analysis
Monitoring (Up to 15 saved keyword searches + Twitter lists)
SocialShare Browser Plugin
Add Ons:
Users at $10 / user / month
Brands $10 / brand / month

Zoho Social features

Activity Dashboard
Content Management
Engagement Analytics
Multi-Channel Marketing
Real Time Data
Reporting & Statistics
Social Media Integration
Social Network Marketing

A/B Testing (108 other apps)
API (313 other apps)
Campaign Analysis (151 other apps)
Campaign Management (122 other apps)
Campaign Segmentation (100 other apps)
Customizable Branding (135 other apps)
Customizable Templates (146 other apps)
Drag & Drop Interface (155 other apps)
Drip Email Marketing (101 other apps)
Monitoring (139 other apps)
Real Time Analytics (114 other apps)
Third Party Integration (140 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking


#4 in Social Media Marketing

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Zoho Social also features in these categories:

Additional information for Zoho Social

Key features of Zoho Social

  • Social Network Marketing
  • Social Media Metrics
  • Multi-Channel Marketing
  • Automated Scheduling
  • Social Media Integration
  • Feedback Collection
  • Real Time Reporting
  • Activity Logging
  • Keyword Tracking
  • Tags & Keywords
  • Brainstorming
  • Search Functionality
  • Real Time Monitoring
  • Real Time Notifications
View All Features


- Publish and schedule an unlimited number of posts (even on the free plan!)

- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish

- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.

- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.

- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.