Zoho Social Pricing, Features, Reviews & Comparison of Alternatives

Zoho Social Reviews

Zoho Social

Social media marketing for growing businesses

4.65/5 (420 reviews)
104,627     33,881

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
www.zoho.com

Zoho Social Reviews (420)

Most positive review

 Super Usefull

This great web app really helped me to have a better ideal and general overview about what kind of posts are more attractive to my audience. The knowledge acquired from reports that ZOHo Social gave me, helped me to improve my presence on social media.

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Reviewed 3rd of October, 2016 by Dirceu Veiga

Most critical review

 Needs improvement

Does not allow you to schedule a post update with LinkedIn using a photo ---- JUST the thumbnail - which is not good at ALL. The update on Facebook does not allow for the hovering over of the company name ---- which is also NOT good at ALL. The Zoho Social app is very easy to use. It has a nice ...

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Reviewed 27th of February by Anchor

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Zoho Social Category Leaders

Reviews
Integrations
Mobile
Media
Security

#3 in Social Media Marketing

View full ranking
60
15
7
13
8
17

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Zoho Social Screenshots (7)

Zoho Social screenshot: Analytics-InsightZoho Social screenshot: CollaborateZoho Social screenshot: MessagesZoho Social screenshot: MonitorZoho Social screenshot: ReportsZoho Social screenshot: SocialShareZoho Social screenshot

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based
Supported Countries
Australia, Canada, China, Europe, India, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, German, Italian, Portuguese, Spanish
Support Options
FAQs, Online Support

Zoho Social Pricing

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

FREE:
1 User
1 Brand
5 Social Networks
Publishing
Default Zoho URL shortener
SocialShare Browser Plugin
-----------------------------------------------
STANDARD: $10/month.
2 Users
1 Brand
5 Social Networks
Publishing and Scheduling
Default Zoho URL shortener + Bit.ly integration
Smart Q
Basic Reports
Collaboration
Monitoring (Up to 5 saved keyword searches + Twitter lists)
SocialShare Browser Plugin
Add Ons:
Users at $10 / user / month
Brands $10 / brand / month
--------------------------------------------------
PROFESSIONAL: $50/Month.
5 Users
3 Brands
5 Social Networks
Advanced Publishing and Scheduling
Default Zoho URL shortener + Bit.ly integration
Bulk Scheduler
Smart Q
Advanced Reports
Custom Reports
Sentiment Analysis
Collaboration
Monitoring (Up to 15 saved keyword searches + Twitter lists)
SocialShare Browser Plugin
Add Ons:
Users at $10 / user / month
Brands $10 / brand / month

Competitors Pricing

Hootsuite

Starting from: $5.99
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Falcon.io

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SproutSocial

Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Zoho Social also visited

Key Features of Zoho Social

  • Social Network Marketing
  • Social Media Metrics
  • Multi-Channel Marketing
  • Automated Scheduling
  • Social Media Integration
  • Feedback Collection
  • Real Time Reporting
  • Activity Logging
  • Keyword Tracking
  • Tags & Keywords
  • Brainstorming
  • Search Functionality
  • Real Time Monitoring
  • Real Time Notifications

Benefits

- Publish and schedule an unlimited number of posts (even on the free plan!)

- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish

- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.

- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.

- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.

Alternatives to Zoho Social

Videos

Nevada Halbert

Really happy

28/03/2017

I have switched from Buffer to Zoho Social firstly because of the price, but I discovered that I like it allot more. The metrics are great and the ease of collaboration I love. I highly recommend ZOHO and with a free version why wouldn't you give it a go.

Pros

Collaboration Features, Metrics

Cons

Calendar

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Grasso

Good tool for social media

28/03/2017

Good experience & easy to use. Quick response time from customer support. Great functionalities.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Gadd

Great Social Media Toolkit!

26/03/2017

This is the best online solution for my business its ease of use and fantastic reports ensure I have all the tools I need under my belt to ensure a smooth and integrated solution for my business. I would recommend this product for anyone looking for a social media solution that does what you need!

Pros

Easy to Use Great Layout Fantastic Reports Smart Posting

Cons

Nothing this product is great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Social

I would recommend this product anyone looking for a social media solution.

Source: Capterra
Helpful?   Yes   No
Read more
Arun Sathiya

Zoho Social is a beautiful choice for selfmade bloggers and freelancers

26/03/2017

Zoho Social has been my goto lately over Buffer, primarily for their ability to organize social accounts into brands. I have not seen much apps do this.

Pros

The app's wonderfully a breeze to setup. The ability to organize social accounts into brand profiles is my most favorite feature.

Cons

The pricing could be better. SmartQ fails at times. Should be refined.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Social

None here.

Source: Capterra
Helpful?   Yes   No
Read more
Mário Karim

My social media best friend

25/03/2017

It helps me a lot to manage my social networks, an indespendable tool, easy to use and with the information clearly arranged

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Social Media Marketer | Content Marketer | Website Designer | Graphic Designer & Writer (Marketing and Advertising company, 1-10 employees)
Verified Reviewer

Highly recommended

25/03/2017

Pros

Ease of use Feature Rich plans Free plan option Low cost paid plans Marketing Automation Good social monitoring functionality

Cons

My experience with Zoho is basically that while they are offering excellent apps with free plans, their customer service isn't often reliable or available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
antoinette kulas

the most usefull thing i discovered last year

24/03/2017

I am happy to share with you that the team of Zoho Social is giving full support even for the beginners and free account users. !

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

i recommend

24/03/2017

i recommend this tool - it helps organize, publish, schedule and make fluenty my daily actvities. As a pros i consider easy navigation and smooth organization of the desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jaryd Keith Fisher, MBA

Verified Reviewer

Amazing, Easy, Simple

24/03/2017

Zoho Social allows you to focus on other aspects of your business once you have pre-programmed the social content into the system. Once you have spent this time, you can just watch your posts fly out and relax, because your social media content is in good hands. So focus on what you really want to and let Zoho do the rest. #bestappever

Pros

Easy to use Many add-ons and other systems to compliment your experience. affordable

Cons

None until now as I am implementing the full system still. Until now it has been a positive experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Social

just do it! It's easy to use and once set up allows you to save time.

Source: GetApp
Helpful?   Yes   No
Read more
Cameron  Jackson

Best Fully Integrated Social Media Marketing Service

24/03/2017

The integration of Zoho's social media marketing with our company's email and project planning services makes our marketing much easier and effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

Who is Zoho Social For?