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Zoho Social Logo

Social media marketing for growing businesses

Last updated: January 2025

Zoho Social - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Benefits of using Zoho Social

- Publish and schedule an unlimited number of posts (even on the free plan!)

- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish

- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.

- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.

- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.

Starting from

10

Per month

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Zoho Social's key features

GetApp's analysis of 198 verified user reviews collected between July 2021 and September 2024 identified Zoho Social's most critical features and how it performs according to users.

Post Scheduling

Reviewers appreciate Zoho Social's post scheduling capabilities. They report that it allows them to schedule posts months in advance, saving time and ensuring consistent content delivery. Users highlight the user-friendly interface and visual simplicity. They find the calendar view helpful for managing and editing scheduled posts. They also value the SmartQ tool for recommending optimal posting times. However, some users mention limitations with scheduling Instagram stories and reels. Of the 127 Zoho Social users who gave detailed accounts of their use of Post Scheduling, 96% rated this feature as important or highly important.


Social Media Integration

Users report that Zoho Social's social media integration is highly valuable. They indicate that it supports major platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest. Reviewers feel that managing multiple accounts from a single platform saves time and increases efficiency. They appreciate the seamless integration and the ability to publish and schedule content across various channels simultaneously. However, some users wish for more integration options, such as multiple Facebook pages. Of the 63 Zoho Social users who gave detailed accounts of their use of Social Media Integration, 95% rated this feature as important or highly important.


Automated Publishing

Reviewers highlight Zoho Social's automated publishing as a significant time-saver. They report that it allows for consistent content posting without manual intervention. Users appreciate the ability to schedule posts in advance and the SmartQ capability for optimal timing. They find it helpful for maintaining a steady social media presence. However, some users mention the need for manual intervention when posting to Instagram, especially for multiple images. Of the 87 Zoho Social users who gave detailed accounts of their use of Automated Publishing, 93% rated this feature as important or highly important.


Multi-Account Management

Users find Zoho Social's multi-account management extremely helpful. They report that it allows them to manage multiple social media accounts and brands from a single platform, saving time and improving organization. Reviewers appreciate the ability to assign roles and permissions, facilitating team collaboration. They highlight the ease of switching between accounts and the centralized view of all activities. However, some users mention limitations with managing multiple pages per social network. Of the 72 Zoho Social users who gave detailed accounts of their use of Multi-Account Management, 92% rated this feature as important or highly important.


Content Management

Reviewers appreciate Zoho Social's content management capabilities. They report that it allows for efficient content creation, scheduling, and publishing. Users highlight the drag-and-drop capability for rearranging posts and the integration with tools like Canva and AI for content development. They find the ability to edit and delete posts across multiple channels valuable. However, some users wish for capabilities like reposting and setting up recurring posts. Of the 62 Zoho Social users who gave detailed accounts of their use of Content Management, 90% rated this feature as important or highly important.


Reporting/Analytics

Users value Zoho Social's reporting and analytics features. They report that it provides insights into social media performance, including metrics like likes, comments, and shares. Reviewers appreciate the customizable reports and the ability to export data. They find the real-time analytics helpful for tracking engagement and optimizing strategies. However, some users feel that the analytics could be more robust, particularly in competitor analysis and audience demographics. Of the 64 Zoho Social users who gave detailed accounts of their use of Reporting/Analytics, 88% rated this feature as important or highly important.


All Zoho Social features

Features rating:

Lead Capture
Real-Time Notifications
Real-Time Monitoring
Chat/Messaging
Dashboard
Activity Dashboard
Multi-Channel Marketing
Visual Analytics
Social Media Monitoring
Monitoring
Real-Time Reporting
Contact Database
Engagement Tracking
Performance Metrics
Customer Engagement
Reporting & Statistics
Multi-Channel Data Collection
Data Visualization
Brand Tracking
Social Promotion
Alerts/Notifications
Customer Segmentation
Digital Asset Management
Calendar Management
Automated Scheduling
Tagging
Customizable Reports
Collaboration Tools
Conversion Tracking
Campaign Tracking
Campaign Scheduling
Keyword Filtering
Search/Filter
Contact Management
Multi-Channel Management
Activity Tracking
Keyword Tracking
Brand Guidelines
Sentiment Analysis
@mentions
Real-Time Data
Multi-Channel Campaigns
Dashboard Creation

Zoho Social awards

Zoho Social alternatives

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Zoho Social pricing

Value for money:

Starting from

10

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

Zoho Social integrations (22)

Integrations rated by users

We looked through 3,268 user reviews, to identify which products are mentioned as Zoho Social integrations, and what is the users perception.

Instagram logo
Instagram

Integration rating: 4.8 (24)

Engagement and Monitoring:- Zoho Social allows you to monitor and engage with your Instagram audience. You can view and respond to comments on your Instagram posts, track brand mentions, and engage in conversations to build relationships with your followers.

Since my business is very visual, being able to tie Facebook, Instagram, And all of my other social accounts means everything to me.

This is one of the social media platforms where we are actively posting, scheduling our postst through Zoho Social.

HM

Hajira Mujeeb

Digital marketing

1/3
Zoho CRM logo
Zoho CRM

Integration rating: 4.8 (13)

Being from the same developer, Zoho Social and CRM go well and help us integrate our leads and other data integration.

Easy to aggregate reports to department heads and maintain performance records for future use

AvatarImg

Binita Kadam

Founding President

1/2

Integration rating: 5.0 (10)

Zoho Social provides analytics and reporting features for LinkedIn. You can track key metrics such as post performance, follower growth, engagement rates, and reach. These insights help you evaluate the effectiveness of your LinkedIn strategy and make data-driven decisions to optimize your efforts.

HM

Hajira Mujeeb

Digital marketing

Twitter/X logo
Twitter/X

Integration rating: 4.7 (9)

This is one of the social media platforms where we are actively posting, scheduling our postst through Zoho Social.

AvatarImg

Mehandi Islam

Sales & Marketing Automation Specialist

Integration rating: 5.0 (1)

Zoho Social primarily focuses on social media management, scheduling, analytics, and engagement features across various social media platforms, including Facebook.

HM

Hajira Mujeeb

Digital marketing

Integration rating: 4.9 (9)

Integration rating: 4.5 (2)

Zoho People logo
Zoho People

Integration rating: 4.0 (1)

Canva logo
Canva

Integration rating: 5.0 (1)

Zoho Desk logo
Zoho Desk

Integration rating: 4.0 (1)

Zoho Inventory logo
Zoho Inventory

Integration rating: 4.0 (1)

Pinterest logo
Pinterest

Integration rating: 4.0 (1)

TikTok logo
TikTok

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Zoho SalesIQ logo
Zoho SalesIQ

Integration rating: 5.0 (1)

Zoho Mail logo
Zoho Mail

Integration rating: 5.0 (1)

Domo logo
Domo

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Zoho Books logo
Zoho Books

Integration rating: 4.0 (1)

Zoho Social support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Chat
Email/Help Desk
Knowledge Base

Training options

Documentation
Webinars
Videos

Zoho Social reviews

Overall rating

4.7

/5

3.2K

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

2.3K

830

91

8

2

Pros
Enjoyed that we can post to the significant social stages effectively, plan when we need and furthermore alter explicit presents on make at that point turn out best for every stage.
The calendar view gives me a great look at what I have scheduled. Setting up post automation is seamless and the general UX is fantastic.
I have loved using Zoho social for work. The ease of scheduling all my posts in one place and just watching them zip off at a time I determine is very exciting.
Cons
There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.
There's no integration for WhatsApp Business. I think this is a huge bummer as that is the main communication channel in my country.
So far I can't think of anything to dislike about the application.

Zoho Social FAQs

Q. What type of pricing plans does Zoho Social offer?

Zoho Social has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Zoho Social?

Zoho Social has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Zoho Social support?

Zoho Social supports the following languages:
German, French, Portuguese, Italian, English, Spanish, Japanese


Q. Does Zoho Social support mobile devices?

Zoho Social supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Social offer an API?

No, Zoho Social does not have an API available.


Q. What other apps does Zoho Social integrate with?

Zoho Social integrates with the following applications:
Zoho CRM, Twitter/X, LinkedIn for Business, Meta for Business, Instagram


Q. What level of support does Zoho Social offer?

Zoho Social offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Knowledge Base

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