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Mailchimp vs Brevo Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

13

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

18

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

10.1K

5.6K

1.1K

174

89

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

2.3K

5

4

3

2

1

1.5K

597

100

23

41

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

We use for email marketing and its been great for that. Creating campaigns is straight forward with a great tool for designing a campaign within the software.
Customer service was superb. They were awesome and I found the editor of the email easier to use than the competitor.
The product has some really good features at a great price. We use chat functionality on our website and it is super easy to design campaigns on the platform.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

Additionally, sendinblue does a horrible job documenting and announcing their own vetting process. I once purchased SIB Credit and had no feedback as to why it wasn't credited to my account.
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal.
We'd gone to some trouble to transition our mailing list, learn the new interface, and get it linked to our website for subscriptions. We now feel that we were misled or tricked.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features160
  • A/B Testing
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Availability Management
  • Behavior Analytics
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Guidelines
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Recovery
  • Data Synchronization
  • Design Management
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • GDPR Compliance
  • Geolocation
  • Geotargeting
  • HTML Editor
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Store Builder
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Preview Functionality
  • Question Branching
  • Question Library
  • Question Piping
  • Queue Management
  • ROI Tracking
  • Randomization
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive Web Design
  • Routing
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management
  • Total features94
  • A/B Testing
  • AI/Machine Learning
  • API
  • Abandoned Cart Saver
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Availability Management
  • Behavior Analytics
  • Behavioral Analytics
  • Behavioral Targeting
  • Brand Guidelines
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Analytics
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Recovery
  • Data Synchronization
  • Design Management
  • Digital Asset Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • GDPR Compliance
  • Geolocation
  • Geotargeting
  • HTML Editor
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Optimization
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Booking
  • Online Store Builder
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Preview Functionality
  • Question Branching
  • Question Library
  • Question Piping
  • Queue Management
  • ROI Tracking
  • Randomization
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive Web Design
  • Routing
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Unsubscribe Database
  • Visual Analytics
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Personalization
  • Website Publishing Options
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations2038
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations214
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

MK
AvatarImg

Mukesh K.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

An easy to start solution for email marketing needs

Reviewed a year ago

My overall experience is a great. I have tried Brevo initially but MailChimp is better than that.

Pros

Lead capture and email campaign management are my favorite things to do every week. Also, analytics helps me to understand how my campaigns are doing.

Cons

I think email builder needs to be modernize.

RG
AvatarImg

Rémy G.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Good starter Software for Email Marketing

Reviewed 20 days ago

Mailchimp helped us setup and start with Newsletter Marketing. The onboarding was straight forward and the tool easy to use. Later on we wanted something with more Power and Functionality and switched to Brevo.

Pros

Mailchimp has an awesome UX. The Dashboard is easy to use and the functionalities work, how they are supposed to.

Cons

In comparison with other tools Mailchimp is more expensive.

AvatarImg
AvatarImg

Rossella P.

Music, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Mailchimp logo

Mailchimp

Molto buono per partire ma poi c'è di meglio

Reviewed a year ago

Direi ottimo punto di partenza ma dopo poco ho sentito la necessità di passare ad altro perchè il piano base era troppo limitato. Apprezzo l'integrazione con qualsiasi builder di wordpress.Dopo alcuni anni di utilizzo sono passata a Brevo perchè il piano free e il piano base erano troppo limitati come numero di contatti. Tuttavia ci sono alcune funzioni che davvero mi mancano e che ho trovato solo in mailchimp come il pulsante Resend to non Openers e la facilità di gestione delle campagne anche da mobile. Sicuramente il software migliore per iniziare per usabilità chiarezza e piano free. Potrebbe anche essere il software definitivo per i neofiti.

Pros

Estremamente intuitivo ed estremamente popolare, sicuramente è la prima scelta per tanti che si affacciano al mondo newsletter e campagne email. Ottima gestione dei gruppi e sottogruppi, apprezzatissimo il pulsande RESEND to NON OPENERS. Ottima integrazione con i builder di wordpress

Cons

Creare automazioni complesse non è così intuitivo come invece su altri software a causa della mancanza di una struttura visibileIl prezzo inizia ad essere alto appena si super un minimo di iscritti

Showing original review in Italian. See translation

CW
AvatarImg

Camron W.

E-Learning, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brevo logo

Brevo

Brevo - A great alternative to Mail Chimp

Reviewed a year ago

Great customer service and easy to set up and get to work.

Pros

I appreciate that I was not suddenly banned for daring to share alternative facts during the scamdemic. I was booted from mailchimp for simply sharing information which did not conform with their masters at the WHO/WEF/NWO.

Cons

Interface is not as aesthetically pleasing as mailchimp.

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Martin A.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Brevo logo

Brevo

Great competitor to Mailchimp

Reviewed 6 years ago

Great almost on par with mailchimp.

Pros

Great software, easy to use. Email designer works great and makes creating good looking mails simple.

Cons

Some things could be clearer. For example when a mail couldn't be send, it didn't give a helpful error, but had to contact support to figure out what was wrong.

Ld
AvatarImg

Luuk d.

Banking, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brevo logo

Brevo

Good choice when Mailchimp became too expensive for your size

Reviewed 8 years ago

We grew a lot on Mailchimp and it became too expensive for us. We found Sendinblue and it worked well enough for our needs. It has a functional campaign editor that is a bit glitchy and not as polished. But usable enough! Their API (we use the Ruby gem) is simpler to use than Mailchimp with on feature clearly lacking: we cannot register our subscribers server-side AND send an opt-in.

Pros

It's cheaper than Mailchimp for our list size.

Cons

The campaign editor is glitchy. I addressed the issue but the devs had other priorities than details (understandably). The API doesnt support server-side double-op-in subscriber registration, but is overall easier than Mailchimp's.

Vendor response

Hi Luuk, Thanks for taking time to share your experience with us! I¿ve shared your feedback about the email builder with our team, and I'm happy to confirm that we already have some great improvements coming very soon! SendinBlue API users who would like to implement a double opt-in process have a couple of handy options for achieving this functionality: 1. SendinBlue Automation can be...

PJ
AvatarImg

Paul J.

Publishing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brevo logo

Brevo

A alternative to MailChimp at a fraction of the cost

Reviewed 6 years ago
Pros

The pricing is much cheaper than Mailchimp but features are awesome. Very simple to set up and use. I much prefer the ease of use of the drag and drop editor.

Cons

There are lot of integrations available in Wordpress but not quite as many as MailChimp. Common guys support this fab business and push integrators to include with Mailchimp.

LL
AvatarImg

Laura L.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brevo logo

Brevo

Easy to Design Templates and Export

Reviewed 3 years ago

I prefer Send In Blue over MailChimp.

Pros

I love the ability to customize by dragging and dropping. There are a wide range of templates to choose from as well that are nicely designed and professional looking. I love being able to export my template to HTML.

Cons

I've had issues re-sizing photos so the two blocks with titles/descriptions are even.

AvatarImg

Verified reviewer

Entertainment, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brevo logo

Brevo

Generous free plan and good support

Reviewed 2 years ago
Pros

Free plan allows to send 300 transactional emails per day, which is making it easy to come over to it

Cons

Not as easy to use as competing platforms such as Mailchimp

PV
AvatarImg

Pavel V.

Design, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brevo logo

Brevo

My review

Reviewed 5 years ago
Pros

Most affordable pricing in combination with product's features.

Cons

In my opinion, automation can be more powerful, like MailChimp automation.

CG
AvatarImg

CARLOS G.

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Brevo logo

Brevo

THIS REALLY WORKS

Reviewed a year ago

EXCEPTIONAL. USEFUL AND VERY FUNCTIONAL.

Pros

DELIVERY, IT WORKS. I'VE BEEN WORKING WITH SENDPULSE AND MAILCHIMP FOR A LONG, BUT NOW IM WORKING ONLY WITH BREVO AND MAILCHIMP, BREVO IS ONE OF THE BEST.

Cons

PROBABLY THE LIST ADMINISTRATION, BUT ITS NOT IMPORTANT AT ALL.

AB
AvatarImg

Albert B.

Information Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Brevo logo

Brevo

Send In Blue

Reviewed 5 years ago

Dissappointing

Pros

Nice alternative to Mailchimp. Feature reach and well priced.

Cons

Considered switching from Mailchimp, but SendInBlue wanted to 'vet' my mailing list again, which would led to delays in delivery mail, so cancelled.

BV
AvatarImg

Balaji V.

E-Learning, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brevo logo

Brevo

Pretty easy to use.

Reviewed 3 months ago

I like the simple approach and the very affordable pricing.

Pros

It is much simpler than Mailchimp and much cheaper.

Cons

Some features -- such as better design tools and newsletter templates are lacking.

MM
AvatarImg

Mufaddal M.

Writing and Editing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Brevo logo

Brevo

Not very happy with their verification process and anti spam measures

Reviewed 6 years ago

Customer service takes more than 24 hours to reply

Pros

You can upload unlimited contacts and send a few hundred emails free per day.

Cons

The delivery rate is nowhere comparable to the big guns like mailchimp

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David P.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Brevo logo

Brevo

Excellent solution if your list is very clean

Reviewed 2 years ago
Pros

So much cheaper than MailChimp for almost the same software

Cons

Their filters are set so high if you have a large list and a minimal amount of people unsubscribe your account gets flagged and audited

SA
AvatarImg

Sean A.

Printing, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Brevo logo

Brevo

Great value

Reviewed 8 years ago

Best price for what you get. The only thing I wish is that more third party plugins and applications incorporated Send in Blue, or ones made by you. I have a pop up download for a handbook on our site that requires an email to download. I had to do A LOT of manual tweaks to make that work on our site with your company, while mailchimp would have been very easy. But overall you offer the best price for what you get.

Pros

Price, Easyness to use

Cons

Not many third party plugins or apps support Sendinblue while they support MailChimp

Vendor response

Hi Sean, Thank you for sharing your review about SendinBlue! Hearing from our users is the best way for us to learn, and to improve our tools and your overall experience. I¿ve shared both aspects of your feedback with our team, so we can work on improvements for future updates. If you run into any questions, or would like to share additional feedback with us, please don't hesitate to contact our customer care team. You can reach us anytime at contact@sendinblue.com -- we'll be glad to help! Thanks for using SendinBlue! Best, Erin SendinBlue

AvatarImg

Verified reviewer

Graphic Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Brevo logo

Brevo

The best cost-benefit email marketing

Reviewed 5 years ago

Its great, thanks!

Pros

The same services and features that offer big email marketing brands but with a better price.

Cons

That huge orange warning sign that appear on Gmail (it didnt happen with Mailchimp)

MB
AvatarImg

Megan B.

Apparel & Fashion, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Brevo logo

Brevo

New user experience

Reviewed 4 years ago

Overall, I'm interested in trying out this software for longer to see if it saves me any money.

Pros

I like this software for it's features and it's price point. Although the user interface is not as good as Mailchimp, my emails I build out always look better than they did on Mailchimp.

Cons

Mailchimp has a feature that tells you demographic information about your contacts. I wish this software had that. It also needs a user interface revamp. The contact uploading process can be improved.

KF
AvatarImg

Katja F.

Design, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Brevo logo

Brevo

Der Kampagnenversand ist voll unlogisch im Ablauf. Nehmt euch ein Beispiel an Mailchimp

Reviewed a year ago

Ich will newsletter versenden und haben jedesmal Ewigkeiten , weil das ganze so unlogisch aufgebaut ist. Voll nervig, hatte ich mit Mailchimp nie.

Pros

Gestaltungsblöcke einfügen ist toll, es ist günstiger als mailchimp aber tausendmal nerviger

Cons

Erst zum Schluss kommt die Meldung, dass die Bilder zu gross sind. Plötzlich kann ich meine eigene Mailadresse nicht mehr als Absender einfügen. was soll das denn!!!!Für jede Kampagne brauche ich ewig, Wer bezahlt diese Zeit?

Showing original review in German. See translation

PS
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Paula S.

Wholesale, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Brevo

Easy to use

Reviewed 4 years ago

So far so good. It's very user friendly. Great alternative to Mailchimp.

Pros

It was easy to use and the free technical support was a bonus.

Cons

It would be better if we could send more that 300 free emails per day. This means sending the same email to different recipients over a week. I would think the first 2000 should be free inline with Mailchimp.

MR
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Mark R.

Commercial Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brevo

Extremely happy with Send In Blue

Reviewed 2 years ago

Its early days but so far so good

Pros

Loading emails or designing a template, Loading images is a lot easier than MailChimp

Cons

Everything, loading email addresses, Uploading images and including customer service seems very easy to use.

BR
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Beth R.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Brevo

Deceptive advertising

Reviewed 4 years ago

Really unhelpful customer service, and a deceptive pricing scheme. SendInBlue markets itself as cost-effective for small businesses, and only charging for what you need, with easy access to upgrades. What we found was that when we tried to upgrade, they tried to charge us for a whole new package that was more expensive than we needed, for more capacity than we needed or could use. We reached out to...

Pros

Some of the interface is fairly intuitive, comparable to Mailchimp and Constant Contact

Cons

Several features were less user-friendly. For instance, other software will allow you to cut and paste text with existing hyperlinks. In SendinBlue, you have to re-attach each hyperlink.

DC
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Dominic C.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brevo

Brevo, best alternative to mailchimp

Reviewed a month ago

Quick to use and effecient, mailsevers put less in the junk folder than mailchimp

Pros

The easy to use equipment, which similar to mailchimp but more straight forward and more cost effective

Cons

after several successful campains have not found an issue

AY
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Andrey Y.

Sports, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Brevo

good choice

Reviewed 2 months ago
Pros

It's affordable and has some nice templates. The option to synchronize with Mailchimp works very well.

Cons

Reduced analytics offered in the basic pricing plan.

LK
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Lisa K.

Publishing, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Brevo

Easy to use at a fair price

Reviewed 4 years ago

The customer service is awesome and it's much cheaper than Mailchimp and constant contact.

Pros

The drag and drop newsletter building waa easy and fast. The delivery rate was also good.

Cons

I wish it was more flexible with the templates.

AL
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Antoine L.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Brevo

Good software overall

Reviewed 7 years ago
Pros

really easy drag and drop templates. Campaigns are easy to use and the dashboard is efficient. All the basics are implemented.

Cons

I can't find all the marketing automation I needed. Not as complete as some competitors such as Mailchimp.

Vendor response

Hi Antoine, Thank you for sharing your review and feedback about SendinBlue! We're glad to hear that many features are working well for you, and we'd like to learn more about the areas where we can improve. :) If you're open to sharing more details, we would love to know: - Which types of marketing automation could we add to help you get the most use from SendinBlue? - Are their specific...

TH
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Tom H.

Computer Software, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brevo

Cheap and easy

Reviewed 3 years ago
Pros

Good free tier, easy to set up and good Node.js library

Cons

Interface is a bit clunky but for some reason all email systems are (except mailchimp but that’s expensive)

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Maher S.

Writing and Editing, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Brevo

Good tool for email marketing

Reviewed 3 years ago
Pros

Excellent free version with a lot of basic features to use

Cons

I think it lacks some features. The team should work on them when comparing with competitors like MailChimp