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Mailchimp vs Remarkety Comparison

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Overview

Category Leaders

MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Remarkety is a leading Email & SMS Marketing Automation Platform for eCommerce. A data-driven email marketing system designed...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,346

4,642

978

150

71

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

(90)

5

4

3

2

1

64

21

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

They do a great job of educating marketers about how to ensure your campaigns are successful not just in the short run, but also overall, over many, many mailings and contacts.
Mailchimp helps me fulfill this, I love it's simplicity and easy to use software more than any others I have used.
I love the interface - once I got to know what was possible it became very easy to create what I wanted. I feel like it makes a big difference in how we're perceived by our community.

Pros

We have made requests / recommendations for features that we would like to see, and the programming team has been very responsive and enthusiastic to implement these updates.
Customer support is brilliant - fast and super helpful. I deal with the same person everytime across multiple accounts and he's great.
Very pleased to be able to help improve the product even more. Pricing is excellent for the services provided.

Cons

It lack direct and urgent support in times of desperate need of it, and the some features aren't so flexible, I can say its not so much up to par with industry standard.
The problem I ran into with mailchimp is that it struggled to sync with a wix site created for a client. Upfront, it worked well but then seemed to stop working.
Their modular template builder is the worst builder I've used ever. It's so bad that I rather just code the whole template.

Cons

Support is bad in this area. In the year we have used the program we still have not been able to do newsletters and have bad support in this area.
We now take a week to set up one email that used to take one day. I literally sit and watch the person here creating our emails and he runs into problem after problem every single time.
The preview section isn't always accurate. Not being able to make my own sections is annoying.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features139
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Applications Management
  • Archiving & Retention
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Bulk Send
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Form Builder
  • Frequency-Based Tasks
  • Geolocation
  • Geotargeting
  • Help Desk Management
  • Image Editing
  • Image Library
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Projects
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Order Management
  • Order Processing
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Preview Functionality
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Recommendations
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Rich Text Editor
  • SMS Marketing Managment
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Support Audio/Images/Video
  • Support Ticket Tracking
  • Survey Builder
  • Template Management
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • XML / RSS
  • eCommerce Management
  • Total features105
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Applications Management
  • Archiving & Retention
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Bulk Send
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demographic Data
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Form Builder
  • Frequency-Based Tasks
  • Geolocation
  • Geotargeting
  • Help Desk Management
  • Image Editing
  • Image Library
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Live Chat
  • Location Tracking
  • Loyalty Program
  • Mail Merge
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Projects
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Order Management
  • Order Processing
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Preview Functionality
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Recommendations
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • Rich Text Editor
  • SMS Marketing Managment
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Support Audio/Images/Video
  • Support Ticket Tracking
  • Survey Builder
  • Template Management
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • XML / RSS
  • eCommerce Management

Integrations

  • Total integrations1321
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations34
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Remarkety

user friendly

Reviewed a year ago

The support service is truly what makes this product great. I do not worry about encountering a problem because I know the support is lighting fast and really strong.

Pros

The customer support is incredible. It makes learning how to use the software, possible. Creating newsletters is o much more user-friendly than MailChimp in my opinion. The software in general is more user-friendly than MailChimp, honestly.

Cons

As long as the cost stays the same there aren't any cons to using this software to replace MailChimp.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Remarkety

We've boosted sales quite a bit using remarkety.

Reviewed 3 years ago
Pros

The dashboard is nicely laid out. It displays relevant data about conversions, bounce rates, etc. It helps keep track of how you've done over time very well.

Cons

The biggest complaint that I have is with the template software. I don't think it's as full featured as MailChimps template editor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Remarkety

I've had a great experience with Remarkety and I would recommend it.

Reviewed 3 years ago
Pros

As a small business owner who is responsible for wearing many hats, it makes automated emails and campaigns much easier to run. We switched from MailChimp because the segmenting on MailChimp was too difficult to figure out. Now that I have the hang of the software I am able to test different options with very little time investment. My customer rep was amazing in the beginning - she scheduled weekly calls with me and helped me kick off my campaign.

Cons

There is very little about the software I dislike. I had a few integration issues in the beginning and the technical support was superb in responding and helping me out. What I would truly love to see is a weekly "tips" email that assists its users in developing the use. I use a few programs that offer the tips and as a result, I am fully vested in their product because they continue to help me get the most of the software. I would love to see Remarkety do this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Remarkety

One of the best ESP's ever used

Reviewed 2 years ago

It is simply perfect for marketing automation use.

Pros

Very easy to use. You can easily build complicated segments without any technical knowlege. I have used many ESP's incl. MailChimp and Tripolis. The price puts other ESP's like Dotmailer completly out of the league.

Cons

I missed the functionality to attach a pdf to or another file to the email.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Remarkety

Remarkety Review

Reviewed a year ago

Overall it is a good platform and if Remarkety could create a function where you could easily segment customers into different email groups to send separate emails to that would make it so much better

Pros

The ability to have several functions such as email, duplication email, better analytics, etc. all under one platform

Cons

We really struggle with this platform on segmenting customer groups. In our business we have a handful of customer groups that we send emails to and was very easy to create personal email lists in Mailchimp as well as import contacts, but do not like the filter function of Remarkety

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Remarkety

Good software. Lots of segmentation options which is great. Generally easy to use.

Reviewed 3 years ago
Pros

The segmentations and automations are great. Can really drill down and narrow your audience. Automations really help in having a robust email marketing campaign without much work. The software is easy to use and everything is pretty intuitive.

Cons

Email templates could be better designed (see Mailchimp, Aweber, etc.). Image library could use improvement. For example the ability to organize into folders. The ability to search for an image and the ability to archive images would also be very helpful. Right now, adding images to an email is the longest part of the process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Remarkety

Remarkety is the best value on the market

Reviewed 3 years ago

I’ve been a Constant Contact customer, Bronto, And MailChimp. Bronto is crazy expensive for a small company. MailChimp is cheap, but extremely limited. I wanted advanced automation for thinks like abandoned cart recovery, customer win backs, etc. I decided on Remarkety based partially on price. They seemed to deliver most of what Klaviyo does at a lower price. Initially, my customer success manager...

Pros

Price Automation options Integration with Big Commerce Support

Cons

Visual appearance Lacking in analytics

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Remarkety

Fantastic product - best email service I have tried (and I've tried a few!)

Reviewed 3 years ago
Pros

I have Remarkety connected to Shopify, and my favorite part about it is the level of segmentation I can achieve so I can target specific customers. Also their customer service is TOP NOTCH! Any time I need help with something, or have questions, they respond within a day and walk me through what I need to do, or do it for me! Also, I have made suggestions about possible integrations, and they have listened and implemented those suggestions! I find this software far exceeds Mailchimp and a few others I have tried. It's a must for my online store.

Cons

I would like to see even more design capabilities. I think the design features right now are good, but I think they can make them even better!

Mailchimp vs. Remarkety

See how Mailchimp and Remarkety stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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