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Mailchimp vs Typeform Comparison
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Overview
MailChimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.5
5
4
3
2
1
8,266
4,590
964
147
70
- Value for money
- Ease of use
- Features
- Customer support
Pros
Pros
Cons
Cons
Key features
- Total features78
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- Assessment Management
- Automated Scheduling
- Automatic Notifications
- Campaign Analysis
- Campaign Management
- Campaign Segmentation
- Click Tracking
- Collaboration Tools
- Collaborative Workspace
- Conditional Logic
- Content Management
- Custom Fields
- Custom Forms
- Customer Accounts
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import
- Data Import/Export
- Data Synchronization
- Delivery Tracking
- Demographic Data Collection
- Design Management
- Drag & Drop Interface
- Drip Marketing
- Electronic Payments
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Triggered Actions
- Feedback Collection
- Geolocation
- Knowledge Base Management
- Landing Page Templates
- Lead Capture
- Lead Generation
- Lead Management
- Loyalty Program
- Mail Merge
- Mailing List Management
- Mobile Integration
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Projects
- Multiple User Accounts
- Order Confirmation
- Order Management
- Permission Management
- Preview Functionality
- Projections
- Pulse Surveys
- RSS Feeds
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Rich Text Editor
- SSL Security
- Search Functionality
- Social Advertising
- Social Media Integration
- Social Media Metrics
- Social Network Marketing
- Subscription Management
- Summary Reports
- Survey Management
- Surveys & Feedback
- Template Management
- Third Party Integration
- To-Do List
- Unsubscribe Database
- Usage Tracking
- User Management
- Web Forms
- Website Integration
- eCommerce Integration
- Total features29
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- Assessment Management
- Automated Scheduling
- Automatic Notifications
- Campaign Analysis
- Campaign Management
- Campaign Segmentation
- Click Tracking
- Collaboration Tools
- Collaborative Workspace
- Conditional Logic
- Content Management
- Custom Fields
- Custom Forms
- Customer Accounts
- Customer Activity Reporting
- Customer Database
- Customer Profiling
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import
- Data Import/Export
- Data Synchronization
- Delivery Tracking
- Demographic Data Collection
- Design Management
- Drag & Drop Interface
- Drip Marketing
- Electronic Payments
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Engagement Analytics
- Event Triggered Actions
- Feedback Collection
- Geolocation
- Knowledge Base Management
- Landing Page Templates
- Lead Capture
- Lead Generation
- Lead Management
- Loyalty Program
- Mail Merge
- Mailing List Management
- Mobile Integration
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Marketing
- Multiple Projects
- Multiple User Accounts
- Order Confirmation
- Order Management
- Permission Management
- Preview Functionality
- Projections
- Pulse Surveys
- RSS Feeds
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Rich Text Editor
- SSL Security
- Search Functionality
- Social Advertising
- Social Media Integration
- Social Media Metrics
- Social Network Marketing
- Subscription Management
- Summary Reports
- Survey Management
- Surveys & Feedback
- Template Management
- Third Party Integration
- To-Do List
- Unsubscribe Database
- Usage Tracking
- User Management
- Web Forms
- Website Integration
- eCommerce Integration
Integrations
- Total integrations1255
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
- Total integrations130
- BigCommerce
- Drupal
- Google AdWords
- Google Analytics
- HubSpot CRM
- HubSpot Marketing Hub
- Magento Commerce
- Mailchimp
- Marketo Engage
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Wordpress
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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User reviews that mention these apps
Sujee Kulendran
Education Management, 1-10 employees
Used daily for 3+ years
Review source
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Satisfactory. It does it job and it's simple to use. I use it just to collect leads and it is compatible with all my other services. The standard level is completely FREE so no complaints!
It's FREE! It standard, FREE service is good enough for a start-up company and almost any 3rd party software I use (i.e. Intercom, TypeForm, Leadpages, etc.) have great integrations with them. It's the biggest reason why I use them - it's a simple and secure lead collection software well integrated with other services.
The email campaign builder is not that great. I use another service for that but I think they should provide better templates when users are building their email campaigns.
Miguel Banhudo
Design, self-employed
Used other for 2+ years
Review source
Share this review:
Typeform made it really easy for us to connect to test users and get their feedback. We ended up following with our testers through email (with the provided integration with mailchimp) and inviting some of them as beta users.
It's a really easy to use tool for form building, and the end result is strikingly professional. And you can even link it to mail chimp to mail chimp (and I think other tools) to follow up with your customers.
It'd be nice to have a bit more customisation, mainly in the way the form looks; it'd be helpful to get different form types that look as good as the original one
Anonymous Reviewer
Electrical/Electronic Manufacturing, 1-10 employees
Used monthly for 1+ years
Review source
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A nice way to collect data and reviews without having to use Google.
What I like with Typeform is that it's more or less a MailChimp for forms: you don't need coding skills at all to make a form and to send it. Also, you can extract data very easily in a .pdf document, and you have an exact idea of the time used by the interviewed people to complete the survey.
The biggest problem I had is that you don't have an automated way to contact again all the people who did not answer or did not complete the survey at the first email sent. Also, the interface could be a bit more user-friendly (it's quite archaic, you can't drag and drop buttons...).
Josip Lacković
Retail, 1-10 employees
Used monthly for 2+ years
Review source
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I collected a lot of useful data that I think if I would use some other survey tool wouldn't be that much valuable. I got almost 80% solved ratio of email recipients. That is huge and I never had that high percent and I regularly send surveys to our customers.
Typeform allows me to create online surveys or forms which looks more natural and are designed by people for people. There are no fancy overkill features which some other survey tools have because they are often hard to use and perform far worse than a simple yet beautiful survey or form. Every form looks just beautiful and calls for recipients to answer more and more because I think it is more friendly than other survey tools. Forms or surveys are solved in the top to down approach and there is a nice graphical slide which tells you at which percent you are at the current survey. I especially liked connectivity with MailChimp. It worked very well.
I liked every part of Typeform except their pricing. For our budget, it is a way too high but if you try their free version you will see that it is more like trial limited version and it still performs very good. Also, I encountered some strange bug that bothered me for a long time. When I was using MailChimp connection some data weren't transferred correctly to this service. I tried to contact their support but it wasn't the speediest one and the answers I got weren't on a level as their tool.
Anonymous Reviewer
Verified reviewer
Internet, 10001+ employees
Used monthly for 3+ years
Review source
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Typeform
Typeform Just Changed It's Pricing Strategy to Make Users Pay for More Than 100 Responses
I love Typeform but the recent change of limiting the maximum number of responses for the free version is not a nice move. Till now I have spend more and more time to understand type form better and even considered paying in the future. However now having only 100 Responses before I pay, I won't be even able to calculate Stat Sig results from one type form to another to proof the value first. This basically forces me to chose another provider like google forms or Mailchimp forms because I am not able to test the value first before I can start spending on the Typeform which I love.
-Great Design -Great User Experience -Nice underdog of forms next to google forms, survey monkey, etc...
-Pricing Model (pay after 100 responses and no step in between USD0 and USD30 per month) -Customer/sales support
Mailchimp vs. Typeform
See how Mailchimp and Typeform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.