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Mailchimp vs Typeform Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.1K

5K

1K

159

76

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

578

5

4

3

2

1

409

148

13

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features134
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Community Management
  • Conditional Logic
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Synchronization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For iPad Devices
  • Form Builder
  • Forms Creation & Design
  • Gamification
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Live Results Sharing
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Question Types
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Forms
  • Online Polling
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Process/Workflow Automation
  • Publishing Options
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • SSL Security
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Statistical Analysis
  • Subscription Management
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Test/Quiz Creation
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Video Support
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features54
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Responders
  • Automated Publishing
  • Automated Scheduling
  • Behavior Analytics
  • Behavioral Targeting
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Management
  • Click Tracking
  • Collaboration Tools
  • Community Management
  • Conditional Logic
  • Contact Database
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Synchronization
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For iPad Devices
  • Form Builder
  • Forms Creation & Design
  • Gamification
  • Geolocation
  • Geotargeting
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Segmentation
  • List Management
  • Live Chat
  • Live Results Sharing
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Mobile Access
  • Mobile Optimized Emails
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Question Types
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Response Collection
  • Online Forms
  • Online Polling
  • Order Management
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • Process/Workflow Automation
  • Publishing Options
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recommendations
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Responsive
  • SSL Security
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Inboxes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Skip Logic
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Promotion
  • Spam Blocker
  • Statistical Analysis
  • Subscription Management
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Test/Quiz Creation
  • Third Party Integrations
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • Video Support
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1650
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations204
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp Review

Reviewed 4 years ago

Satisfactory. It does it job and it's simple to use. I use it just to collect leads and it is compatible with all my other services. The standard level is completely FREE so no complaints!

Pros

It's FREE! It standard, FREE service is good enough for a start-up company and almost any 3rd party software I use (i.e. Intercom, TypeForm, Leadpages, etc.) have great integrations with them. It's the biggest reason why I use them - it's a simple and secure lead collection software well integrated with other services.

Cons

The email campaign builder is not that great. I use another service for that but I think they should provide better templates when users are building their email campaigns.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Typeform logo

Typeform

Get a professional looking form up in no time

Reviewed 3 years ago

Typeform made it really easy for us to connect to test users and get their feedback. We ended up following with our testers through email (with the provided integration with mailchimp) and inviting some of them as beta users.

Pros

It's a really easy to use tool for form building, and the end result is strikingly professional. And you can even link it to mail chimp to mail chimp (and I think other tools) to follow up with your customers.

Cons

It'd be nice to have a bit more customisation, mainly in the way the form looks; it'd be helpful to get different form types that look as good as the original one

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Typeform logo

Typeform

A nice tool to collect forms quite easily

Reviewed 4 years ago

A nice way to collect data and reviews without having to use Google.

Pros

What I like with Typeform is that it's more or less a MailChimp for forms: you don't need coding skills at all to make a form and to send it. Also, you can extract data very easily in a .pdf document, and you have an exact idea of the time used by the interviewed people to complete the survey.

Cons

The biggest problem I had is that you don't have an automated way to contact again all the people who did not answer or did not complete the survey at the first email sent. Also, the interface could be a bit more user-friendly (it's quite archaic, you can't drag and drop buttons...).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Typeform logo

Typeform

Natural Surveys and Forms

Reviewed 3 years ago

I collected a lot of useful data that I think if I would use some other survey tool wouldn't be that much valuable. I got almost 80% solved ratio of email recipients. That is huge and I never had that high percent and I regularly send surveys to our customers.

Pros

Typeform allows me to create online surveys or forms which looks more natural and are designed by people for people. There are no fancy overkill features which some other survey tools have because they are often hard to use and perform far worse than a simple yet beautiful survey or form. Every form looks just beautiful and calls for recipients to answer more and more because I think it is more friendly than other survey tools. Forms or surveys are solved in the top to down approach and there is a nice graphical slide which tells you at which percent you are at the current survey. I especially liked connectivity with MailChimp. It worked very well.

Cons

I liked every part of Typeform except their pricing. For our budget, it is a way too high but if you try their free version you will see that it is more like trial limited version and it still performs very good. Also, I encountered some strange bug that bothered me for a long time. When I was using MailChimp connection some data weren't transferred correctly to this service. I tried to contact their support but it wasn't the speediest one and the answers I got weren't on a level as their tool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Typeform logo

Typeform

Typeform Just Changed It's Pricing Strategy to Make Users Pay for More Than 100 Responses

Reviewed 6 years ago

I love Typeform but the recent change of limiting the maximum number of responses for the free version is not a nice move. Till now I have spend more and more time to understand type form better and even considered paying in the future. However now having only 100 Responses before I pay, I won't be even able to calculate Stat Sig results from one type form to another to proof the value first. This basically forces me to chose another provider like google forms or Mailchimp forms because I am not able to test the value first before I can start spending on the Typeform which I love.

Pros

-Great Design -Great User Experience -Nice underdog of forms next to google forms, survey monkey, etc...

Cons

-Pricing Model (pay after 100 responses and no step in between USD0 and USD30 per month) -Customer/sales support