Moosend vs EngageBay CRM

Brevo Marketing Platform

Gmail

MailerLite

Cloud-based marketing platform offering email, SMS, WhatsApp, automation, and CRM tools for businesses of all sizes.

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

From newsletters to automated customer journeys—join 1 million businesses scaling the easy way with MailerLite. 

Practice Manager

Support follows a script and does not help.

Operations

The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We

Owner + Graphic Designer

I love everything it is enabling me to do. But this review goes out to customer service for helping answer my nit-picky clarifying questions that were not clear or specific enough to find answered in the articles and tutorials.

Administrator

I was beyond impressed by the speed, efficiency, and friendliness with which the Moosend team responded to every question I had when trying to navigate the site -- especially considering I'm not even a paid user!

Moosend is an email marketing & marketing automation platform, with newsletter templates, list segmentation, real-time performance monitoring & campaign stats.

A/B Testing

Autoresponders

Campaign Analytics

Campaign Management

Campaign Scheduling

Campaign Segmentation

CAN-SPAM Compliance

Contact Management

Customer Segmentation

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Templates

Data Import/Export

Drag & Drop

Drip Campaigns

Dynamic Content

Email Campaign Management

Email Marketing

Email Templates

Email Tracking

Event Triggered Actions

Image Library

Landing Pages/Web Forms

Lead Capture

Lead Management

Lead Qualification

List Management

Marketing Automation

Mobile Optimization

Monitoring

Multi-Channel Distribution

Multi-Channel Marketing

Multivariate Testing

Personalization

Product Recommendations

Real-Time Analytics

Real-Time Monitoring

Real-Time Reporting

Reporting/Analytics

ROI Tracking

Search/Filter

Segmentation

Spam Blocker

Subscriber Management

Survey Builder

Template Management

Third-Party Integrations

Website Visitor Tracking

Workflow Management

WYSIWYG Editor

Most reviewers indicate Moosend delivers strong value for money, with affordable pricing and generous features even on lower tiers. Most users consider the free plan accessible, though a few users report some features require paid plans.

Value for money

Reviews for Moosend come from a wide variety of industries, including marketing and advertising (15% of reviewers), information technology and services (7%), and internet (6%). The most frequent use case for Moosend cited by reviewers is email marketing (90% of reviewers).

Moosend

Web-based

HubSpot Marketing Hub

Constant Contact

AWeber

SendGrid

ActiveCampaign

EmailOctopus

Omnisend

Free Trail

Enterprise

Owner

Moosend's automation features let me set up email sequences that practically ran themselves. And the analytics were sufficient to track opens, clicks, and conversions like a hawk, optimizing multiple campaigns very well.

Java Developer

The drag-and-drop editor was my favorite feature because it made it possible for even the intern to create a newsletter that looked professional in fifteen minutes.

By cutting down on campaign production time by at least 30%, we were able to devote more resources to strategy and less to technical concerns.

We built complex flows—from welcome emails to cart abandonment—using conditional logic and never touched the code.

It was easy being able to track campaigns with their detailed analytics. While there were a few minor hiccups along the way, overall, Moosend was the appropriate choice for one of my clients. And even though another one wanted to move away from it (that was because of the pricing once their list grew larger).

We also reviewed their tech documentation to confirm that specific functionality existed (which existed with specific code examples on how to implement).We invested significantly, and then spend over $1000 on developers to try and implement that functionality, which proved impossible.

Long gone are the days of laborious setup and fine-tuning required by our more sophisticated technologies.

While Moosend's templates are alright, I sometimes wished there were a few more options to choose from.

QA Specialist

The biggest flaws of Moosend all have to do with mobile technology.  

The cost above 1000 email subs is the same as many others, so it won't offer much in the way of cost savings for larger lists.

We used the free trial for Moosend (up to 500) and then the Pro subscription for unlimited emails.

We contacted front-line support who assured us that the functionality existed, and pointed us to the same documentation on their website which we had reviewed.

An actually robust product, at a good price-point, let down by poor support and sales.

Baseline support was usually fairly quick (although see one of the caveats below).

Digital Strategy & Design

I would like to see some templates outside of the e-commerce realm, but that is not critical for me - I can still design a layout that works for any purpose.  

Founder & CEO

Also allows you to do landing pages for events and promos.

Moosend is a great choice for businesses on a budget looking for an easy-to-use email marketing platform.

went back and forth and eventually got a refund (to their credit).

The fact that I was told I could pay up front for a high priced plan, but could downgrade anytime and the prorated overages would go on the tail end of my contract.

Founder and Managing Director

As an all-in-one marketing tool, Moosend can be used in email marketing campaigns, landing pages, subscription forms, and even as a lead magnet through integration with your website to track visitors and events automatically.

My favourite thing about it is it helps you engage your customers after they leave your site.

Electronic Engineer

My favorite aspect of it is how it encourages client interaction after they leave your website.

Founder

Forms (Popup Forms, Inline Forms, Floating Boxes & Bars, Embeddable Forms) available even in free plan

Area Coordinator

don't have a domain to protect. But the fact they didn't even want to bother helping is what led me to disable my account.  

The AI-based automation and email templates are a breeze to use.

Mindset and Health Coach

It has been simple to design and set up my email campaigns and build the emails into a funnel for each of my lead magnets.

President

Rather than being able to navigate from billing/account to emailing to instructional videos, each requires a separate bookmark.

Setting up the first unsubscribe link was difficult.

The tool is easy to use and the customer service is always on point with any question you might have.

Deliverability is exceptional and I've use a lot of email marketing providers.

Marketing

I was unsure how to use certain features but the support was exceptional and helped me until I was confident the software would deliver all the functionality I needed for my email marketing campaigns to thrive.

I would say it's safe to say Moosend is probably the best ecommerce email marketing tool out there!

I really like how you can create signup forms and stuff in just a few clicks.

Blogger/Graphic Designer/Digital Marketer

You can send an unlimited amount of email every month to your lists, but the only caveat is that you are limited to a maximum number of 1000 contacts per list if you are on the free plan.

freelancer

Moosend also provides the best facility to send transactional emails.

Moosend is an amazing tool with some very unique features.

Moosend provides the facility to send transactional emails

As of now, we manage over 4,500 contacts on the platform for a very reasonable fee every month.

It's a very basic tool so it gave me the ability to do what I wanted without any fancy options to figure out.

The first thing you will notice about Moosend when you sign up is the almost overwhelming number of features that are available, and you can make use of almost all of these features for free on the free tier pricing plan.

They have updated a lot since the beginning and it is so much easier to use.  

No more segmented list just to get our newsletter out to everyone under standard email sending limits!

should be having spam filters to bypass Gmail

Agency Owner

The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan.

Business ownder

I also have many sub accounts for my customers using Moosend for automated emails triggered from websites and newsletters.

They even have a Trello board where customers can come in and upvote feature requests as well as post their own.

Pricing

Customer Support

Email Campaigns

Email Lists

Ease of Use

Email Sending

Mobile Responsiveness

Email Credits

Small Business

Mid-size Business

Large Enterprises

Freelancers

Most reviewers indicate Moosend offers strong value for money, highlighting its affordable and competitive pricing compared to similar tools. They appreciate that many advanced features, including automation tools, are available even on the free plan or lower tiers, making it accessible for startups and small businesses. Most users consider the free plan generous for beginners and note that pricing scales reasonably as subscriber lists grow. Some reviewers feel Moosend saves them money compared to competitors. A few users report that certain features, like landing pages, are not included in the free plan and that higher-priced tools may offer more capabilities.

HubSpot CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

mARKETING

Their customer service via the chat box is great too, you never have to wait for support, there is always someone on hand.

Director Of Development 

We had some special requirements for our custom CRM and the team was very helpful in getting new functions create for us and made sure we were taken care if we had any issues or concerns.

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Moosend vs EngageBay CRM Comparison (2026)

Moosend

EngageBay CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives