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Moosend

Email marketing, campaign management & automation software

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Moosend Pricing, Features, Reviews and Alternatives

Moosend product overview

What is Moosend?

Moosend is a cloud-based email marketing platform with marketing automations for managing multiple email campaigns, mailing lists, newsletters, and more. The solution is suitable for freelancers and businesses of any size, and includes email templates, automation tools, real-time analytics, and a drag-and-drop email editor.

Key benefits of using Moosend

  • Custom opt-in forms can be created to capture any visitor data required, and pasted to websites, blogs, Facebook pages, or other third party sites.

  • The drag-and-drop newsletter editor allows users to create their own emails from scratch or customize existing templates, and preview emails to see how they look on various devices.

  • Marketing automations can cover a range of events, such as abandoned carts, user onboarding, and lead scoring, enabling users to define actions to be performed, by choosing from a range of event triggers and filters.

  • Users can view campaign performance by country, view stats for the devices and email clients used by subscribers, and track the click-through rate (CTR) for multiple links in the same email campaign.

  • The Moosend API allows users to automate marketing activities, integrate with third party applications, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    In Person
    Videos
    Webinars
    Documentation

    Moosend pricing information

    Value for money

    4.8

    /5

    156

    Starting from

    $

    10

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Moosend features

    Functionality

    4.6

    /5

    156
    Total Features55 3 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Third Party Integrations
    Data Import/Export
    Customizable Templates
    Template Management
    Customizable Branding

    Functionality contenders

    Moosend users reviews

    Overall rating

    4.8

    /5

    156

    Positive reviews

    97%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.42/10
    Rating distribution

    5

    4

    3

    2

    1

    128

    23

    2

    1

    2

    Pros
    The Moosend team is so much faster and more helpful in comparison to the MailChimp team. John was outstanding in helping me with my DNS issue.

    CD

    Chaucy D.

    MOOSEND has all the analytical stuff on the back end that you need to fine tune your marketing campaign. The templates are super easy to use and look amazing.

    RS

    Rick S.

    It's always a pleasurable experience solving problems with these guys, simply awesome. They are very responsive, engaging, super helpful and always able to find a solution quickly.

    MS

    Mike S.

    Cons
    Frankly, it is not even a decent alternative. Moosend has limited analytics capabilities, has a terribly slow user interface and very limited features.

    CO

    Correy O.

    There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them.

    AR

    Anonymous Reviewer

    I needed something I could use that would let me fire out a newsletter from registration to send in 5 minutes.

    JS

    John S.

    Overall rating contenders

    Overall Rating

    Very good product / Super strong support

    Reviewed 3 months ago

    Transcript

    Regis: Hi, I'm Regis. I'm Chief Product Officer and I give a five star rating at Moosend. If you want...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Moosend is Amazing!

    Reviewed a month ago

    Moosend has revolutionized our internal comms. Previously we used to depend on standard form emails or wait for a design expert to assist us but now we design our own emails.

    Pros

    The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users.

    Cons

    The fact that they do not have a mobile app yet or that their website is not mobile friendly.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    If you're looking for the best ESP, LOOK NO FURTHER.

    Reviewed 7 months ago

    I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business...

    Pros

    - The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually...

    Cons

    Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    One of the worst e-mail marketing products that I have ever used

    Reviewed a year ago

    I have been managing marketing teams for more than 10 years and I can easily say that Moosend is one of the worst Saas companies that I have worked with.Probably the worst. Customer experience is poorly managed and the quality of customer communications is at best, frustrating.

    Pros

    Moosend is cheaper compared its core competition.

    Cons

    There is a reason for Moosend positioning itself as a cheaper alternative to other email marketing and automation providers. Frankly, it is not even a decent alternative. Moosend has limited analytics capabilities, has a terribly slow user interface and very limited features. But the worst of all - it appears that Moosend has reputation issues with anything related to Yahoo!, Aol and Verizon. No matter...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    New and impressed user.

    Reviewed 3 months ago

    So far so good. Working on switching over my automations as we speak.

    Pros

    They offer so much for an affordable cost and the subscriber amount they allow in the same price range is more than half of the other guys.

    Cons

    It is a but of a learning curve when you are used to using something like convert it. But once you learn it it is really easy to use. Plus their customer support is the best I have ever seen.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Moosend Customer Service is Excellent

    Reviewed 6 months ago

    Overall in terms of value, I highly recommend using it especially for people who have a larger list and don't send email frequently.

    Pros

    I recently experienced an error with a Zapier app and their customer service resolved the issue in under 12 hours. They even reached out to me telling me to retry. With larger companies, you often have to contact them for a status update.

    Cons

    They are frequently making updates to the functionality and UI/UX. It doesn't have the polish or simplicity that I liked with Mailchimp but it is getting better. Creating a message in their automation tool is different from their main campaign builder so it isn't as user friendly.

    Moosend FAQs and common questions

    Moosend has the following pricing plans:
    Starting from: $10.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Moosend has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Moosend supports the following languages:
    English


    No, Moosend does not have an API available.


    Moosend integrates with the following applications:
    Drupal, WooCommerce, Salesforce Sales Cloud, Google Contacts, Zen Cart, Mailchimp


    Moosend offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base

    Related categories