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Moosend Logo

Moosend

Email marketing, campaign management & automation software

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Moosend Pricing, Features, Reviews and Alternatives

Moosend product overview

Price starts from

0

Other

What is Moosend?

Moosend is a cloud-based email marketing platform with marketing automations for managing multiple email campaigns, mailing lists, newsletters, and more. The solution is suitable for freelancers and businesses of any size, and includes email templates, automation tools, real-time analytics, and a drag-and-drop email editor.

Key benefits of using Moosend

  • Custom opt-in forms can be created to capture any visitor data required, and pasted to websites, blogs, Facebook pages, or other third party sites.

  • The drag-and-drop newsletter editor allows users to create their own emails from scratch or customize existing templates, and preview emails to see how they look on various devices.

  • Marketing automations can cover a range of events, such as abandoned carts, user onboarding, and lead scoring, enabling users to define actions to be performed, by choosing from a range of event triggers and filters.

  • Users can view campaign performance by country, view stats for the devices and email clients used by subscribers, and track the click-through rate (CTR) for multiple links in the same email campaign.

  • The Moosend API allows users to automate marketing activities, integrate with third party applications, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    In Person
    Videos
    Documentation

    Moosend pricing information

    Value for money

    4.7

    /5

    172

    Starting from

    0

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Moosend features

    Functionality

    4.6

    /5

    172

    Total features

    48

    3 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Third Party Integrations
    Data Import/Export
    Customizable Templates
    Customizable Branding
    Template Management

    Moosend users reviews

    Overall Rating

    4.7

    /5

    172

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.29/10
    Rating distribution

    5

    4

    3

    2

    1

    136

    29

    2

    1

    4

    Pros
    It's always a pleasurable experience solving problems with these guys, simply awesome. They are very responsive, engaging, super helpful and always able to find a solution quickly.
    The Moosend team is so much faster and more helpful in comparison to the MailChimp team. John was outstanding in helping me with my DNS issue.
    MOOSEND has all the analytical stuff on the back end that you need to fine tune your marketing campaign. The templates are super easy to use and look amazing.
    Cons
    Frankly, it is not even a decent alternative. Moosend has limited analytics capabilities, has a terribly slow user interface and very limited features.
    There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them.
    I needed something I could use that would let me fire out a newsletter from registration to send in 5 minutes.

    Overall rating contenders

    Overall Rating

    Very good product / Super strong support

    Reviewed a year ago

    Transcript

    Regis: Hi, I'm Regis. I'm Chief Product Officer and I give a five star rating at Moosend. If you want...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    An all-in-one marketing tool!

    Reviewed 17 days ago
    Pros

    As an all-in-one marketing tool, Moosend can be used in email marketing campaigns, landing pages, subscription forms, and even as a lead magnet through integration with your website to track visitors and events automatically.

    Cons

    The only thing I might dislike about Moosend is that they don't have a mobile app just yet.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    If you're looking for the best ESP, LOOK NO FURTHER.

    Reviewed 2 years ago

    I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business...

    Pros

    - The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually...

    Cons

    Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Awful, incompetent support

    Reviewed 10 months ago

    I had to contact support 3 times in 2 weeks. None of their advanced features actually work without contacting support. First, my landing page wouldn't work because there was an ' (apostrophe) in the title. That took several days for support to figure out and come back and find a solution. The last time I spoke to them, my landing page was not tracking Facebook conversions. They tried to tell me to contact Facebook. There is no problem with the Facebook Pixel since I have verified conversions on other websites. The problem is with Moosend, but they just want to pass me off somewhere else.

    Pros

    The platform is very cheap. It claims to have several advanced features.

    Cons

    You get what you pay for. None of the advanced features actually work. Support takes ages to get back to you.

    Vendor response

    Apologies for the issue you faced. Our support team had escalated the issue to the appropriate dept but it took some time to be resolved. Please note that we are working on making this much faster for our users so it will be much better! We are happy to note down any input you may have in order to make our services even better.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Easiest Email Platform To Date

    Reviewed 3 months ago
    Pros

    Moosend is a Godsend! It is the simplest platform I've worked with and does not compromise on any of the features. Creating beautful emails is drag and drop simple.

    Cons

    Actually, I cannot think of anything I dislike or find lacking, really!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Moosend is Amazing!

    Reviewed a year ago

    Moosend has revolutionized our internal comms. Previously we used to depend on standard form emails or wait for a design expert to assist us but now we design our own emails.

    Pros

    The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users.

    Cons

    The fact that they do not have a mobile app yet or that their website is not mobile friendly.

    Moosend FAQs and common questions

    Q. What type of pricing plans does Moosend offer?

    Moosend has the following pricing plans:
    Starting from: $0.00
    Pricing model: Free
    Free Trial: Available


    Q. Who are the typical users of Moosend?

    Moosend has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Moosend support?

    Moosend supports the following languages:
    English


    Q. Does Moosend offer an API?

    No, Moosend does not have an API available.


    Q. What other apps does Moosend integrate with?

    Moosend integrates with the following applications:
    Drupal, WooCommerce, Salesforce Sales Cloud, Google Contacts, Zen Cart, Mailchimp


    Q. What level of support does Moosend offer?

    Moosend offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base

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